With over a decade in this business I can say without a doubt that Phil and his team are doing…read morethings the right way. They use only the best products and have a level of integrity that is hard to find anymore. Highly recommend for issues with water, mold, or cracks in your basement or crawlspace.

My house was built in 1950. For 20+ years, whenever it continuously rained hard, or we'd get a…read moretorrential thunderstorm, we knew exactly which areas water would hydrostatically seep in as the water table rose. We would go through dozens of towels and often run 5-gallon shopvacs to try to keep streams of water from flowing across the floor and pooling into the finished part of our basement. Finally, I had enough. I called a few basement repair companies to come in, survey the problem, and give us estimates. The Basement Expert, with their simple approach, no-nonsense guarantee, and not trying to oversell us or suggest unnecessary steps, won the job. I couldn't be happier with their work! The job was done by a group of hardworking but affable guys. During the day, the foreman consulted with us and explained things every step of the way. The owner even showed up to check on the work and ask me how things were going. The job was completed and cleaned up in one day without too much disruption to our household. Since then we've had several storms that would've saturated scores of towels and repeatedly filled up the shopvac, including TS Debbie when it inundated our area with over 6 inches of rain in less than 24 hours. My basement now? Not a drop. It's true that one point early on, I saw a patch wetness in the concrete close to the edge of the new drainage line, but not real concerned about it. However, they had told me, "If you see any water at all, call us." So I did. They came right away and in about 2 hours tied that spot into the line, free of charge. The system has worked flawlessly ever since. Now, thanks to The Basement Expert, I can enjoy watching storms from my porch or living room instead of being confined to the basement and the drudgery of struggling against leaks coming in. I highly recommend these guys. Craig H

You can always trust someone who won't take your money. We had significant flooding in our…read morebasement, and Smith's came highly recommended. They came out for an estimate, with us fully expecting to pay them five to ten grand for an internal drainage system. But they told us our real problem was grading and landscaping, and wouldn't take our money. We're getting those problems fixed now, and are thankful that Smith's didn't sell us something we didn't need. So while they didn't do any work for us, we can vouch for their honesty and integrity.

I had an unusual issue in the back of my house from the previous owners. The Smith's came out and…read moreprovided a great french drain and dry well solution at a reasonable price. They were on time, friendly, and professional. The job was done when they said it would be done and it looked great. We couldn't be happier with the work they did at our home. I would use them again without hesitation. Its great to find a local business that cares about what they do.

Exceptional company. We had a major water problem in the basement (the cats needed swim fins to use…read moretheir litter boxes) , really bad. This was about 11/2 years ago. Jeff and his crew came and fixed it for a very reasonable price, no problems since. Highly recommended.

Jeff from Once and Done Waterproofing was excellent!!! Local guy that truly helped us yesterday! We…read morehad about 3 inches of water in the home and found him through the site and his team was very responsive... Right away he came and helped us and even suggested how we can go about getting other work done! Thanks Jeff!

When I was planning to move, I called this service and talked to Dave. He came out to my home and…read moregave me a free estimate. Dave was intelligent, kind, and very thorough. I hired his team, and they were amazing! Everything was completed beyond my expectations. They went above and beyond. A couple of years later, I hired them a second time to look at a family farmhouse 3 hours away. The mold problem was linked to a leak in the roof. Dave's team took care of everything a second time, and the job was beautifully done. I would highly recommend this business.

Dave and his crew did a great job removing the mold from our basement. He was knowledgable, kind,…read moreand detailed in his explanation of what work would be done. At our initial walk-through, Dave was adamant that the insulation between floor joists would need to be removed in order to remove any mold that may be hidden above the insulation, and then replaced. Other companies that gave us quotes made no mention of having to remove and replace the insulation. In the end, I'm very glad we went with this company, as Dave and his crew discovered significant mold hidden behind the insulation - this mold would have remained if we had gone with a different company! I will say the we did pay more overall than other quotes that we received, but I have no regrets because I know that the job was completed thoroughly and properly. The crew arrived on time both days they were here, and Dave was excellent at keeping us updated during the removal process, sending pictures and letting us know what was going on. They disposed of a LOT of clutter from the basement for us, and cleaned everything thoroughly. They also did an excellent job containing the area, laying plastic on the upper floor and even covering the walls as well. They went above and beyond by throwing in additional waterproofing measures around the worst problem area in the basement. It's great to have our basement back!

We have a Pleasant Valley Home that we "built" in 2011. We have loved every minute of living in our…read morecape cod home. The total building experience was excellent and we highly recommend considering a modular home construction for many reasons. We wanted to change the basic plan which Pleasant Valley did easily and with minimal cost. The construction of the home in the modern factory eliminates the delays of bad weather and the possibility of water damage and theft on the site. The coordination of the work was done efficiently by Superior Homes and the asssembly crew was awesome. We were able to set the house in a 2 day window between a hurricane and an earthquake in August 2011. The finished house is energy efficient and easy to maintain. Since our construction two friends have also purchased homes from Pleasant Valley and have been thrilled as well. They are a group of hard working, efficient teams who have a great product. They listen to the cosumer's needs and follow through. Check our their website at www.pleasantvalleymodularhomes.com/

Very professional, on time, great communication. Our sidewalk was lifted without having to redo…read moreconcrete. Amazing results. Aaron and Corbin did a fantastic job!

Clarification: the work was done by the Philadelphia-area division of the company…read more Quote was fair. But then the crew rushed the job and broke my backdoor window during their excavation. Promised to replace it and never did despite multiple follow-up calls. They also never alerted the municipality about an inspection of the final installation, so I had to contact an inspector myself. He classified the work as second-rate and "among the worst he's seen" in his 30 years on the job. I highly recommend other options for anyone considering a waterproofing job of magnitude.

Vernon Martin and his crew renovated our pavilion into a workout studio and place for me to meet…read morewith my consulting clients. Vernon's process is amazing. He helped us initially to just understand what we COULD do and what it would cost approximately for budget...with and without various items. It is hard to know how to visualize something without being able to simultaneously have an idea of the project cost. Vernon openly helped with that. Vernon has a program that allowed us to "see" inside the finished building and change things like the window size and the bathroom layout. We knew what things would look like in 3D ahead of time. During construction - Vernon and his team were nothing short of amazing. There was quite frankly a major part of the flooring that did not work. Vernon's foreman was ON TOP OF IT and did not settle until it was right. There was great communication and no extra cost to us - just excellent work. These guys show up on time, don't play loud music or cuss and they CLEAN UP.... Daily. It is actually really amazing in today's world that we had someone who we felt like we could totally trust at all times. Thanks Martin Carpentry for making our vision come to life!

I needed an estimate for a HomeStyle renovation loan, which is time sensitive. Vernon sounded very…read moreinterested, and told me he scheduled with the realtor to view the property for quoting purposes. He never showed. The realtor said she never heard from him. Now he's ignoring my attemtps to contact him.