These guys are honest. They have good prices. And they go out of the way to keep you happy. I…read morehighly recommend these guys. And I don't do that often . They have a customer for life now

I can't express enough how grateful I am for Phil's help during a stressful situation. I drove from…read moreVirginia to North Carolina, and when I arrived, I immediately noticed a strange noise coming from my car. I was feeling overwhelmed After receiving an estimate from another shop that didn't properly check my car, my car was was now facing the possibility of a $1,600 repair without even knowing what was really wrong. I turned to Yelp for help. Within 15 minutes of submitting a request, Phil called me. He carefully listened to my concerns, reviewed the videos I sent, and offered honest advice. He explained the worst-case scenarios but also talked about potential minor issues that could be causing the noise. Phil's honesty and transparency immediately put me at ease. He told me to bring the car in first thing the next morning. When I arrived, Phil made me feel right at home. He took a thorough look at my car ("Betty," as I call her), and without hesitation, called his buddy to deliver the timing chain guide. While working on my car, Phil explained what went wrong and showed me the worn-out parts. He even took us on a test drive to make sure the engine was okay and topped off my oil. We were at Phil's shop from 8:30 AM to about 12:30 PM, and during that time, Phil made sure we felt comfortable. He shared the beauty of his property with us, from his cows to the peaceful creek in his backyard, and entertained us with great stories. His kindness and hospitality made all the difference. I'm beyond thankful for Phil's honesty, care, and transparency throughout the entire process. He didn't just treat me like another customer; he took the time to listen, explain, and fix my car in the most honest and cost-effective way possible. If you ever find yourself in need of a mechanic who truly cares about you and your car, Phil is your guy. Phil, if you read this, please know we will never forget how you helped us, and we'll be sure to drop by some goodies as a token of our appreciation. Thank you ($400) Phils Charge

I made an appointment one day and the next, I took car I was considering buying over for an…read moreinspection. The fee to do so was very reasonable, less than I expected. The car was in good shape but they did find a few suggestions to upgrade the ride and safety, such as old tires were starting to dry rot, and breaks needed maintenance. The staff on the phone and in person was very friendly. They got my car in and out in a reasonable amount of time. I was able to walk down to Sandie's Restaurant and grab lunch while waiting. I will definitely use them again when in the area and have a need.

I can't remember the last time I met a person that should wear a super hero cape. The service and…read morethe willingness to help us in a time of need was nothing short of miraculous. Fantastic company!!

Larry is an honest guy instead of just robbing me as he could have he gave me advice and…read moreinstruction on how to fix it myself because the repairs would about equal the cars value so I tried it at home and thanks to his help it worked out I'm driving it still!

Do Not Let This Idiot Near Your Bicycle Let Alone Your Car! I left my car with him and told him…read moreexactly what I wanted him to do including a written list left on the front passenger seat. 1. Replace radiator fan with the one in the trunk. 2. Check the transmission fluid and replenish if needed. 3. Find electrical short in the driver door that controls the alarm that reminds you that the ignition key is still in the switch. Weeks later he called to tell me was still waiting on the "fan" to arrive so he could put it in. Also, that he had to flush out the transmission and replace all the seals due to the fluid "being burnt up". And that after "hours and hours" of looking he could not find the short. I called him back to remind him that the replacement fan was in the trunk, the transmission fluid was fine when I drove the car to him, and I had told him exactly where to find the short. He then said that the fan would not fit (two separate auto stores said it was an "exact match"). He stated that the fluid was "gummy" and he still did not know where the short was. When I paid the bill, He had charged me $1100.00 for labor alone, not counting parts. He is either completely incompetent or a crook, OR BOTH!

Friendly, fast, great workmanship. New alternator, topped off ALL the fluids, radiator cap (no…read moreclue where it disappeared). This was during a snow & ice storm weekend, but the old man took care of us with no waiting. Pricing was very reasonable. Thanks!

Excellent shop! I have two older vehicles and I am so thankful for Charlie and the guys at this…read moreshop. Charlie is always honest, upfront and very reasonably priced. They do great work which is why my Infiniti sedan and Lexus suv are still running good. If you need a reliable, honest, affordable mechanic I highly recommend this shop.

This place is absolutely awful. They tried three times to fix an issue I had with filling my tank…read moreand charged me each time despite not fixing anything. They also told me two separate times my car would be done that day and I was left in the dark without a vehicle or a phone call. And each time they feed you excuses as to why it's not done. Over priced and incompetent.

This man does not deal in good faith. And will not make it right. Does not care that his lies…read moreleft a toddler without running water or a working toilet. Shop elsewhere!! He knew but still posted that everything worked as it should.

From the owner: High Country Sales Service and Rentals LLC is a full service auto and truck repair service…read more Gasoline and Diesel engines and transmission services. We also sell reasonably priced pre owned vehicles

I brought my Toyota Highlander in to Toyotech for problems with the rear liftgate. I spoke to Brian…read moreand explained what was happening and he made an appointment for me a couple of day out. When I brought the car back, I left it with him and he told me he would call to let me know what I was looking at. As promised, he called and told me my car was ready as promised. When I arrived I asked Brian how much it was, and I was floored when he gave me a VERY reasonable bill. I can't find any reason to take my cars anywhere else from this point forward. Brian is as honest as he can be, and knows Toyotas inside and out. Great service Brian!

Looking for a reliable mechanic in Johnson City?…read more When my daughter's car broke down in Johnson City, we took it to a chain repair shop, which estimated a lot of repairs at a high cost. Suspecting they were taking advantage of her, we consulted Tommy, our trusted mechanic in Knoxville, who confirmed our doubts. Although we managed to retrieve the car, my daughter still paid a lot for almost nothing. This time - when her car stopped running again - we found Brian. He quickly fixed the car and charged us a fair (and low) cost (based on Tommy's estimation). He was also accommodating, accepting the car after hours, and is someone we trust to not take advantage of those who don't know much about cars. Overall, Brian is a great mechanic who we highly recommend.

Needed help with a light that came on in my car before heading back home on a 6 hour drive. The…read moregentleman diagnosed my problem and told me I'd be fine to drive back home. He didn't even charge me. I highly recommend these guys if you are in need.

I have visited Banner Elk numerous times and unfortunately have had car problems on a couple…read morevisits. Friends sent me to the Exxon on Main and they have been just wonderful. They've helped me right away with some minor repairs. Even though the repairs were minor it was very important to get them fixed on a road trip. Can't thank them enough.

I FOUND MY MECHANIC!!!!! I needed to find a good and honest place to service my car. Dexter goes…read morefar and beyond that. Quality and value is just the beginning. Could not pick up my car SO, HE BROUGHT IT TO ME. I went by the reviews and they were all I needed to know. This place is awesome. Thank you Dexter

What a great person and got me back on the road thank you for you're service I give him perfect…read morescore , kept his word , came out a fixed my car and he is definitely a asset to our community! Give him a shout

Recently visited Hollifield's Automotive Repairs on a visit from Arizona. Prompt, Friendly,…read moreEfficient, great customer service and pricing! I had some issues with my vehicle and John made sure to fix them before I travelled back to Arizona. This was my second visit to Hollifield's Automotive in the past couple years. Trustworthy and competent in their work! I recommend them if you have vehicle issues! Thank you Hollifield's Automotive!

Thank You John, You guys are Awesome, Friendly, Fast, and Affordable…read morefrom the moment I spoke with John on the phone I could tell I was talking to someone who was going to help with my problem, you can just tell, he had answers and a good plan on how to get-R-done. thank you Sir. Pat & Sharon Woodlawn,NC