1. Thomas Siding Windows & Sunrooms

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Belmont, NC

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Thomas Siding Windows & Sunrooms

3.5 (2 reviews)
Open • 9:00 am - 5:00 pm

Services - Thomas Siding Windows & Sunrooms

Siding installation

Siding repair

Siding replacement

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Window Nation Charlotte

Window Nation Charlotte

(19 reviews)

I was pleasantly surprised by the low-pressure sales approach, which differed from other reviews…read moreI'd seen. The pre-installation process was straightforward and very helpful, giving me a clear understanding of what to expect. Unfortunately, installation day brought several complications. A team of three began installing 16 windows, but just 15 minutes in, one technician badly twisted an ankle and had to leave. The remaining two proceeded to remove all windows on a scorching 90+ degree day before starting replacements, turning my home into an uncomfortably hot and humid environment. While they finished the installation that day, it was an incredibly long shift, from just before 10 AM until 9 PM, requiring my continuous supervision. I noted that a drop cloth was only used for the very first window, which helped with the mess initially but wasn't continued. Another issue was the window color. I had specified a tan/wicker exterior with a white interior, but received entirely white windows. To avoid a 6-8 week delay and a $350 rescheduling fee, I accepted them. They do look good, and the white exterior matches my previous windows, so I'm not overly concerned about this. My primary outstanding concern is a gutter downspout that was removed during installation and never reinstalled. Despite multiple calls (three to the install team, two to the service team), I haven't received any communication or action to rectify this. This lack of follow-up so soon after installation makes me question the reliability of their warranty service.

We spent over $18,500 for new windows from this location, one significant window was installed…read moreincorrectly resulting in damage to the siding, insulation, creating mold and bug issues. They've ghosted/ignored all attempts of mine to have it fixed, despite all of their empty promises about warranties during the used car sales pitch. Stay far away from this company, I've recently contacted the BBB and after that will be a lawyer.

Home Genius Exteriors

Home Genius Exteriors

(12 reviews)

Starmount

Jose and Austin were awesome. Really helped me out! Cleaned up my entire room as well. Great…read morecompany!

We hired Home Genius to replace our siding and windows. While the quality of the finished work was…read moreok, the overall experience getting to that point was extremely frustrating. Our project began the week of June 8. We were initially told the siding would take about a week to complete and that the windows would be installed in one day once they arrived. Unfortunately, that timeline was never met. Shortly after the siding project started, we were told the crew had run out of materials. From there, the project was delayed multiple times. The windows arrived, and I took time off work for the scheduled installation and then received a call the night before saying the crew wouldn't be coming. We were given several new installation dates, but each one came and went without anyone showing up. Throughout the process, communication was disappointing. We often had to repeatedly call for updates, many calls went unanswered or to voicemail, and we were frequently given conflicting information. It felt like we had to chase someone down just to find out what was happening with our own project. Due to the conflicting information given, they agreed to put siding at the top of the front porch, however they did not. I have holes in the walls in the inside of my home where they put the nails in the siding, when I brought this to their attention, they said there was nothing they could do about it, that that was a common issue. Before I agreed to go with this company I was told they had insurance for any issues they caused but was then told the holes in the walls were something they would not fix. In the end, Home Genius did complete the siding and window installation almost 2 months later. However, the weeks of delays, missed commitments, lack of communication, and the inconvenience of having an unfinished home, made what should have been an exciting home improvement project far more stressful than it needed to be. I would not recommend this company to do any siding or window work based on my experience. Update to previous review I came home this morning to my siding falling off of my home. I have reached out to several people including the project manager, the sales rep, the project managers manager and the 800 number to let them know. I am highly disappointed, it has not been 30 days since the project was complete, and my siding is coming down.

Window World Carolinas - World of Windows of the Carolinas, Inc.

Window World Carolinas

(8 reviews)

Last year, I upgraded my 1957 windows with new ones from Window World, working with Mark as my…read moresales representative. The difference in quality has been wonderful. While there was a minor issue with the order, the owner personally reached out to resolve the situation, which I truly appreciated."

Window World maintained contact with us up and until the day the installers were to arrive. On the…read moredate scheduled for the instillation we receive a call from the installers giving us notice that they would arrive within 20 minutes. When they arrived they went direct to work and did not stop until our windows had been installed and cleaned. It was amazing how they worked together and even apart. The installers, Fillype Veiga and Joe, were very polite, courteous and professional. Both my wife and I were very happy when the installation was completed. We could not believe how beautiful the newly installed windows changed the appearance of our home. The workmanship of the two installers is outstanding and I would recommend them to anyone. Before they left Fillype went over how the windows worked, how they open and close, then cleaned them all. They cleaned up everything and left nothing behind except our new windows. Thank you Window World Carolinas for a fantastic job from the day of the arrival of your sales representative until installation. In the future should anyone ask about our windows you will be highly recommended. We love our new windows. Thank you!

Thomas Siding Windows & Sunrooms - windowsinstallation - Updated October 2026

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