This is in response to Jeff. I'm carrying out your wishes since you replied. This whole ordeal…read morebegan November 8. After sending the top picture of the board (plus a pic of the back with specifics) to your brother, he guaranteed that was the tile I wanted. After finally receiving the tile and sending him the second picture, he MUST have agreed they didn't match because he asked for a picture of the box label and told me he was in contact with your rep. I brought the boxes back immediately. This is when I encountered meeting you. EVEN if I had been wrong about this order, which I wasn't , you DON'T treat a customer like that! NO, your prices weren't cheaper, they were actually a little more, but you did NOT charge shipping. That is why I drove the hour to pick them up from Buckeye. Four hours into it...I wasn't driving another two to prove my point. I spoke with the sales manager from Adex in New Jersey, who covers the ENTIRE Northeast, and he confirmed that you do not have an account with them. So wherever you were ordering the tile from, your board would NOT match the official Adex board I had. Tom should have told me when the order was placed that that was not like your board. So it wouldn't have mattered if I wasted another two hours in the car, because you would have said your board is different from this one. So don't try to tell me that this could have been avoided if I had brought the board in. If you were a half way decent sales person, you would have worked with me. Instead, you charged $120 for TWO BOXES to return the tile when it was shipped to you for free. Plus, of course, 20% restocking. I just reread all of the reviews that your customers wrote. They are spot on! So here's another 1 star. You should learn to speak nicer to your customers...hence, your arrogance.

This is a great place. Great variety of materials. I went in not knowing what kind of backsplash to…read moreget for my kitchen and they showed me what would look good with the countertop I had. After I explained the look I wanted they knew exactly what would look best. I love it! Thanks Buckeye Tile!

Dave and Uri did an excellent job installing flooring in our basement. Also, the price was very…read morereasonable. I highly recommend.

The installer of outdoor carpet on our front porch did an amazing job. He was very knowledgeable of…read morecarpets and extremely fussy. My kind of contractor. He arrived on time, was very respectful and did a fantastic job. Super attention to detail. Young brothers is the best.

I recently had my master bathroom refinished by Building Buddies, and I can honestly say the…read moreexperience exceeded every expectation. The craftsmanship was nothing short of excellent-truly brilliant work with attention to detail that shows in every corner. What really stood out to me was the reliability and professionalism. Jason was always there exactly when he said he would be, which is rare these days, and never once dodged a call or text. Every question I had was answered quickly and thoroughly, which made the entire process smooth and stress-free. Another thing worth mentioning is the quality of the materials and suppliers he works with-absolutely top-notch. You can tell he takes pride not only in his own work but, in every aspect of the project from start to finish. It's not often you come across someone this dedicated, skilled and dependable. I truly can't say enough good things about jason and his crew. If you're considering a bathroom renovation, do yourself a favor and go with Building Buddies-you won't be disappointed.

I recently had my master bathroom refinished by building buddies, and i can honestly say the…read moreexperience exceed every expectation. The craftsmanship was nothing short of excellent-truly brilliant work with attention to detail that shows in every corner. What really stood out to me was the reliability and professionalism Jason was always there exactly when he said he would be, which is rare these days, and never once dodged a call or text. Every question i had was answered quickly and thoroughly, which made the entire process smooth and stress-free. Another thing worth mentioning is the quality if the materials and suppliers he works with-absolutely-top-notch. You can tell he takes pride not only in his own work but, in every aspect of the project from start to finish It's not often you come across someone this dedicated, skilled, and dependable. I truly can't say enough good things about Jason and his crew. If you're considering a bathroom renovation, do yourself a favor and go with Building Buddies- you wont be disappointed.

Keith and Larry did a great job tiling two showers and installing shower doors. they showed up on…read moretime and we're meticulous and professional. I would definitely hire them again.

From the owner: "If you have a vision WE are the 1 for you!" We are a full service flooring company servicing…read moreresidential and commercial clients. We specialize in tile backsplashes and walk-in showers. Call for your FREE estimate today!

Bryton Altenbach made our tile selection so easy! He had excellent suggestions but allowed us to…read morelook at various options at our leisure with no pressure. Turns out his ideas were better than ours!! It was absolutely worth the over hour drive to work with him.

I was so anxious about my remodel. That is until I met Arianne and Charity at The Tile Shop. They…read morewere patient, kind, and made the whole process fun. My bathroom turned out amazing!

We had a great experience with Floor Coverings International - Cleveland South. We selected our…read moreflooring in the showroom with sales representative John, who was professional, knowledgeable, and excellent to work with. Communication was clear and consistent throughout the process, including coordination with both me and our Trade Pro insurance intermediary. The entire team was highly professional and very knowledgeable about the products and installation process. Scheduling was convenient and flexible thanks to service manager Nick, which made everything run smoothly. The installation crew was outstanding -- Daniel and Samuel were courteous, efficient, and delivered excellent workmanship. They kept the worksite clean, worked long hours, and made sure the job was completed on time. The finished result looks amazing. We would absolutely recommend this team and would use them again without hesitation.

This company has done 3 different jobs for me and I've never had a more efficient, great value, and…read morehelpful company in my home. John is incredible and a great listener. He's super knowledgeable about this trade and helped me figure out what I needed on each project. He was very patient with me. I would recommend this place to anyone.

I highly recommend this small business. They did a perfect job installing subway bathroom tile…read more Courteous, communicative, professional, efficient and reasonable.

Alan was very knowledgeable and professional in his installation of our kitchen sub-way style…read moremarble backslash he did an excellent job! Fast, polite, trustworthy, and cleaned up very good. Highly recommended!

Jay and Cody did a great job on the grout project of our bathroom floors. They look brand new!…read more Both Jay and Cody were punctual, which we appreciate. When Cody left, everything was neat and clean--we had no additional cleanup to do. We are very pleased with the grout work and would highy recommend them.

Sir Grout was great customer service from the first initial phone call! The first rep to come out…read moreand give an estimate was very easy to work with and listened to what my expectations were! The service tech was prompt, informative, and extremely clean! The only thing I will say negative is the payment process. Please when sending a confirmation of the appointment you explain that payment is paid to the service tech. I know it's written in fine print in the contract but an easy find reminder would have been great! Overall our experience was great! Thank sir grout for making the bathrooms look new.

I purchased online a kit to convert my bathtub to a step-in tub. The company Clean Cut gave me…read moreBob's name and number. Bob came 70 miles to install the kit but it was not a proper fit for my tub. He arranged to come back a week later to custom build and modify the tub. He also made a small step so that I can easily step into the tub. Bob Chuderewicz is a very kind person and did an awesome job. Instead of being irritated about wasting a trip here, he was unbelievably pleasant. Another big plus. If he gives you an arrival time, he will be there.

These people are beyond unprofessional and untrustworthy. Not to mention they talk like they make…read moretheir money per swear word.

In one day my car went from a user 14 year to old car to factory fresh. The headlights now shine…read moreat night. The leather is soft and glowing. But the biggest change was the carpeting. The salt and dog hair is gone. The magic is real and the result is clearly a work of a pro. The look inside and out is great.

Wish I took pictures but, he did a spectacular job. He detailed two cars for me and will have him…read morecome back again.