Really great result that we did not expect. Grout was quite dark…read moreand other cleaning techniques failed to revive. This did the trick and brought back the off-white grout lines that we had when the floor was new. Well worth the quite reasonable cost. Very diligent employees!

I had my shower cleaned a few months ago. I followed the instructions and did not use the shower…read moreeven for a few extra days later (10 days). After 2 weeks, the grout started to come off and have called and left 8 messages since December and not a return call or text or anything. Now the grout has spread throughout the shower coming off. MIKE A......I just saw your review too and looks like this may be happening to many others which is why he won't return any calls. I'd say call Better Business Bureau-----that's my plan now since Brad refuses to get back to me to correct the issue as any good business would do. Tina R.

We had ceiling and wall damage due to rain mitigation. We called them and they called back within a…read morefew minutes.

Wil from Restore It talked to me on the phone about the details of my problem. He ended up…read morerecommending I try something on my own, and then call him if it didn't resolve the problem. Most contractors will tell you that what they sell is exactly what you need, whether or not it is. I respect that these folks cared more about whether my home was cleaned properly than whether they made a buck doing it.

Excellent service, great work. You have to use them. Our carpets. Same out wonderfully.read more

Doug does an outstanding job. He completely got red wine and dog vomit out of my rugs at a…read morereasonable price. And he cleaned my upholstery perfectly. I always use him when I need to have my carpets and furniture cleaned. He did an outstanding job cleaning our grout. Also, Doug is very personable.

You can trust Herb to get the job done! If you need something done he will make it happen.read more

From the owner: Hi everyone, I am from the Hays area outside of Pittsburgh,…read morePennsylvania. I have starting a new, exciting business that can and will save all of you people with grout, stone, ceramic tile, and marble in your homes tons of money and headaches. I will be offering a chemical free solution to cleaning your grout, stone and ceramic floors, showers and counter tops with nothing more than steam. Our state of the art vapor steam cleaning system utilize extremely high temperature, (295ºF + internal water temperature with 240ºF - 270ºF at the steam nozzle tip) under regulated high pressure to clean and sanitize almost any surface faster and easier. Steam vapor is approx. 94% dry at the surface contact (hence the often seen term "dry" steam vapor cleaner) making the final wipe off of any cleaned surface easy and quick. Steam vapor cleaning is perfect for the controlled environment where contamination, particulate removal, bacteria reduction and sanitation are critical and the reduction or elimina

Yelp asked for more photos following my first post One, they…read morewere in orbit making a free fall decision to add colored caulk Two, they should've asked for help getting the shower door back on track instead of forcing & damaging

These guys were awesome and the ceramic tile floor is repaired and looks brand new. They scheduled…read moreimmediately, were on time, and came back to touch up some minor spots in a heartbeat. Not sure what happened on the one star review but they have great ratings across the board. Highly recommend.

Who wants their naked bits anywhere near mold and mildew?…read more I contacted The Grout Doctor and within a day I had a time for the owner to visit my home for an estimate. A week later I had a quick visit for an estimate from the owner and went with it--price was in the area of the other estimate I received. I had two bathrooms cleaned and sealed with very minimal re-grouting over the course of two weeks (one tub/shower and one tile shower). Both only took about half a day each. The worker left with no mold or mildew remaining whatsoever, everything cleaned, and everything resealed as it should have been. Both areas look great! Now I'm feeling much more comfortable in the shower.

Terrible experience! The first day they came out to clean my bathroom tile and remove caulking that…read moreneeded to be replaced. They broke one of my wall tiles, cracked grouting and scraped the finish off the molding under my vanity. They said they would replace the tile and would return to do the caulking and tile. Mel returned the following week and although he couldn't find a matching tile he brought one that he thought he could cut to fit and it would be "close." He started caulking the shower and then I noticed he did not have the color we had agreed upon and was applying a grey caulk where white was to go. He said they didn't have the matching color. His application in the shower was leaving open gaps and it was smeared over the tiles. When I pointed out the gaps he went over it with white caulk so on the same line I have white and grey caulk. He was supposed to return the next day and was a no show. Didn't return my calls. I'm left with damage to the bathroom and have to start over again this time with the added expense of repairing what they damaged. I've never experienced such poor quality work and lack of professionalism!

They where priced right for what I needed. They gave me options on their services to suit my needs…read morefor mold remediation. They where on time and professional. Showed me pictures of the work done. Before and after. Very pleased with their work.

This was my second service from Brahler's, the first a year ago for restoration following water…read morethat seeped into ground floor rooms following torrential early morning rain. Once called, techs arrived within a few hours, pulled carpeting away from walls and placed fans to dry the areas. Speedy, follow up to check progress as promised and the fans were removed when the floor and carpeting were dry. I received a call from Brahler's a week or two ago, reminding me of their work described above and saying they are available for carpet cleaning as well as restoration. I'd been thinking of having carpet and upholstered furniture cleaned, and their call was the incentive to do it now. If I could rate the company above a 5-star, I would. Before the appointment, lamps, end tables, coffee table, and other items that could be taken from the carpeted rooms were removed. The two-person crew called when they left their prior appointment and arrived at my condo at the appointed time. I reviewed with the lead tech what I wanted, answered a few questions to confirm all tasks, and specifically pointed out two *old* stains that previous cleaning companies had failed to remove. Then I got out of the way. Three and a half hours later, they were done. The lead tech said the upholstery would dry quickly, but the carpeting could take 12 to 24 hours. This morning, 16 hours later, I found the upholstery and carpeting dry. Those two stains I pointed out are gone! The furniture and carpeting are 12 years old and it all looks new, refreshed. I am over the moon happy with the results and the professional handling of my carpet and upholstery cleaning from placing the order to waving good-bye to the techs as they pulled out of the driveway! Note that charges are based on square footage to be cleaned. If you have those figures available, the person making the appointment may be able to give you an estimate of the cost. Other companies may be able to do it for less, but, in my opinion, they won't be able to do it better.