I had used SGC twice in the past 18 years with satisfactory results, so the very bad experience on…read morethis 3rd time came as a shock, and makes me wonder if it is even the same SGC, though they claimed to me over the phone they were. I wondered because the first two times they were local to where I live in Redondo Beach, CA, but this time I noted they were in Napa, CA. But they said they knew me, so I asked them to send someone to my house to repair or replace my garage door opener. Someone did come to my house, but they were not SGC, but instead were branded something generic, "Garage Door Repair & Install. These guys said they were dispatched to my home by SGC, so I went with it. They charged me $3500 for a $400 Liftmaster 2420L opener, plus labor. The labor charges were reasonable, but the $3000 overcharge for the opener was egregious. Then they had the nerve to tell me they would charge an additional 3% for paying with a credit card. I blame this on SGC because I verbally contracted with SGC, not these guys. But SGC refuses to talk to me, and they hang up their phone when I call them. I already wrote a review for the folks who came to my house. They have numerous bad reviews if you google their phone number, including 12 complaints with the Better Business Bureau (BBB). Those folks operate under different names (hence the useless, generic name they gave me on the invoice with no address), but if you do an internet search for their phone number, you find them on sites such as Yelp, Angi's list, and BBB, with many complaints similar to mine. But this review is for SGC. SGC was obviously in cahoots with these guys for several reasons. First, it was SGC that dispatched them to my home. Second, when I first called SGC to get an explanation for the 700% markup on the new opener, they acknowledged the dollar amount I was charged, and tried to explain it away, and then said their boss would call me back. I had several rounds of phone calls, each time they promised me the boss would call me back. After several days of this, they now just hang up on me. Third, I emailed them from their home page where you request services, but I never got a response. Fourth, the email address listed on their home page is bogus. And fifth, the first two times I contracted with SGC in my local neighborhood, they listed a California business license. This time they don't. Stay away from SGC would be my advice.

Prompt, reliable, efficient and complete could not of asked more from SGC Garage Door. And I feel…read morethat I was undercharged for the work that was completed. What a great contractor. Extremely professional will use them whenever possible and I recommend them to all.

If you want the good price and warranty for a new motor, call this company. The technician is very…read moreinformed about the models, he will tell you which one is the best for your door. We are very happy with the one that he recommended, and he had all of the different types with him in his car.

Complete Garage Services helped fix my garage door. It was really old and needed a lot of work and…read moremaintenance. They fixed it for me the same day I called in less than an hour. The door has been working great since they repaired it. They gave me a low price for the repairs and I tipped the guy because he was really nice and did a great job with everything.

Seth Perry and his Garage Service business are top notch. Had a situation with a broken garage door…read moreopener and door that was stuck in the open position. Seth came over on a Sunday afternoon in a driving rainstorm to save the day. Very knowledgeable in assessing the problem, fixing it, and at a very competitive price. He was pleasant and efficient, couldn't be happier with his work. Highly recommend him and his business, if you have anything wrong with your garage door or the machine itself.

We had our garage door replaced today by Perry Garage Doors.Father and son and they are a great…read moreteam. It took them no time to remove my old door and replace the new one! Thank You for your Great Service! Jill/ Crockett Ca

I needed some work done on my garage door, knowing it would also be probable that I needed it…read morereplaced. When calling around, I actually got a referral for Johnson from a different company that was booked out for a few days. I called Tyler and he responded quickly, making an appointment on the spot. He came out early in our appointment time the next day, took a look at my door and found the problem much faster than the guy from the other company I had come out the day before. He asked a lot of clarifying questions and answered all of mine, quickly and straightforward. After giving me a paper copy of the estimate on the spot, he let me know what options were probably in stock and which would need more time to be ordered, and then he left. No pressure, just good info. Overall, the work that Johnson would do was quite a bit more affordable and easily matched what I already had in my home, plus Tyler's service was quite respectful and informational. We scheduled installation and had it all done within 48 hours. The door is such an improvement. I'm incredibly happy with the work that was done and would definitely recommend Johnson Custom Garage to anyone.

Had great experience with Tyler at Johnson Custom garage door. Super knowledgeable and great to…read morework with. Great price as well. Would highly recommend.

Dean Davila did a great job installing our garage door opener. Every time we asked a question he…read morehad the answer. He was very professional when he talked to the wife and I. Louis

I decided to give Right Way Garage door a call due to our garage not opening. I set up an…read moreappointment and today our technician Neil.L called beforehand to let us know he was on his way. Once Neil entered our garage he immediately knew what the problem was and it was that our springs were broken! Neil gave our options on different springs and price . Neil got right to work replacing the springs and checked that everything was in working order and lubricated. Neil was done with everything in short time and friendly and professional and we will definitely call Right Way for any further garage door needs.

I can easily give Lalo's Garage Doors a 5+ rating!…read more After 20 years, one of our overhead door torsion springs finally snapped in two. Lalo quickly answered my call Sunday and was at my home on Monday morning to replace the broken spring. He also gave us sound advice to replace its 20 y.o. mate. Lalo was very conscientious, prepared, efficient and tidy. He went the extra mile by tightening all of loose bolts on the door and oiling all of the hinges and wheels. At no point did he try to upsell us on anything we didn't need and his pricing for parts and service is very fair. Lalo has now been added to my list of trusted contractors that help keep my house running as smoothly as my newly repaired garage door. Thank you Lalo!!

Yelp came through for us again! Our garage door opener stopped working so we called Lalo's to come…read moreto our rescue. We chose him because of all the positive Yelp reviews. He is indeed super friendly, knowledgeable, efficient and fast. Owner is Eduardo aka "Lalo." It was a Saturday morning, but he happily came out immediately. It took him 30 minutes to change out our springs, adjust the garage door opener chain, spray lubricant on all the metal hinges and rollers and test the safety sensor. He's been in business about nine years. Lalo's prices are competitive and we are delighted to have a working garage door opener again. Highly recommend!

We were late for our son's school play when...Oh no...the garage door wouldn't open! Turns out the…read moretorsion spring completely snapped, and I had never dealt with this issue before. Later that day (after making the play) I contacted multiple garage door repair vendors in the area for quotes. Most of the quotes for the spring repair were similar in price, but what stood out to me about Garage Door Excellence was that Mike's response was much more informative and personable than the others. He was also upfront in answering my questions about potential replacement of my outdated LiftMaster unit. I scheduled an appointment, and Dakota appeared the very next morning. He was also very knowledgeable and helpful, and I never felt like they were trying to upsell anything. I wound up going with two high cycle springs on their recommendation. Even though slightly more expensive, the added durability would be worth it since we open/close the garage door several times a day. Thank you, Mike & Dakota, for your professionalism and honest advice...we know who to turn to for our garage door repairs in the future!!

I came home to find my garage door was open and wouldn't close. I called and ended up speaking to…read moreAlexa who talked me through what to look for and found that one of my garage door springs broke. They were unfortunately booked for the weekend but they were able to send Dakota over to help me close and secure the garage. The following week, they sent Mike over to replace springs and service the door. I want to commend their whole team for the great communication, professionalism, and the overall excellent job they did. You definitely have a customer for life! Thank you!

Never having a need for repairs on my garage door, I turned to Yelp! Others were rated higher, but…read morenone were local. I like to shop local so I gave them a call. Glad I did. They offered a same-day appointment, a preliminary diagnosis, and estimated cost. They said there was a fee associated with the visit that would be covered in the cost of the repair. Fair enough. I made the appointment and then proceeded to call the higher rated companies for their pitch. No one could get here the same day, all had similar visit fees, and none were local. A1 dispatched Aiden. He was on time, friendly, and very efficient. The door was fully repaired in under 40 mins. He left the job spotless and he lubed the entire mechanism. I am very satisfied and can highly recommend A1 for all your garage door needs.

Great Service but Either Unethical Practice or Poorly Trained Office Staff…read more My solid wood garage door was soaked from rain, so the extra weight was too much for the motor; adding tension to the springs seemed the solution. Since they are in the area, A1 was the first service I called. I spoke to a very pleasant women and explained in detail the issue. She said a tech could come by in a few hours and the cost would be $99. I followed by specifically asking if that included re-tensioning the spring. She said it did and made no mention of any other possible charges. Since the cost seemed very reasonable and the service would be prompt, I didn't call any other services and gave her my information. The tech came out, was very pleasant and proceeded to add 3 turns to each of the 2 springs. He then sprayed some lubricant on the rollers. Elapsed work time perhaps 12 minutes. All the billing and payment was processed on the tech's phone. He displayed the company's pick list of service items and related costs so I could see the cost for spring maintenance is $240. When I said it was to be $99, he replied that was just the diagnostic fee which would be waved in lieu of the service fee. I was in no position to argue so I paid the amount charged. Only 2 possibilities- Either the phone staff is new and poorly trained, or this is deliberate fraud. Allowing for the possibility of the former, I gave an extra star. (Note my Yelp address is not the service location)

I scheduled to have this company come out today and was given a window of 10 AM to noon. At 11:45 I…read morecalled in and was told that my technician was about 15 to 20 minutes out. I called back an hour later and was told he was 30 minutes out. About 30 minutes later I received a text showing he was still 50 minutes away. It looks like the technician was coming from the East Bay so nothing "local" about this. I called and canceled because I wasted my morning waiting for them. They did not reach out at any point to let me know they were running behind. I I had to call them and it was a super disappointing experience. I had found them in one of those coupon things you get in your mail and I guess you get what you pay for. Do not recommend.

Local Garage Doors demonstrates excellence in both customer service and technical expertise, as…read moreevidenced by a recent experience with their team. When my garage door needed a tune-up, Yelp provided the recommendation to Local Garage Doors. My call was answered directly by a courteous representative--a refreshing departure from automated systems--who efficiently arranged an appointment for the very next day. They also provided the technician's name and photograph, along with timely updates regarding the scheduled visit--very professional. Upon arrival, the technician quickly assessed the garage door's condition. As expected, it needed a tune-up, and the technician quickly completed the work, restoring the door to its regular, quiet operation. Local Garage Doors delivers outstanding service marked by promptness, expertise, and genuine care for customer satisfaction. Homeowners seeking garage door repair or maintenance can confidently select Local Garage Doors and be assured attentive, professional service from start to finish.