Cannot say enough good things about Derek and Thomas Landscapes. We have been customers for a decade, but I was prompted to write this due to his above-and-beyond recently by saving my boxwoods. If you have them, you know how long they take to mature and ours is a LONG hedge because we're on a corner. It would have been devastating (and expensive) to lose them, but Derek noticed a blight we never would have noticed or known about, treated them as part of his regular yard service, and they are healthy now, and amazing. (He also helped our crepe myrtle avoid that bark scale that was going around the city's crepe myrtles last year!) His crew is efficient, thorough, and kind. I LOVE the way my yard looks when they've finished. He also put in our back patio years ago, and created a pretty "sitting wall" on one side of it to define the space. Love, love, love. read more

I have never left a review of any type in my life. I'm writing this one because my experience with Derek has been beyond horrible, and I would not want anyone else to go through what I've gone through. We first approached Derek b/c an acquaintance had him landscape their backyard, and we liked the results and wanted something similar. When we met him, it was clear that he is an extremely talented gardener and a highly creative landscape designer. His prices were high (and he quoted some materials costs that were obvious lies), but we were excited about his vision and agreed to move forward. We give him a deposit of 1/3 the budgeted cost and were expecting to start in several weeks. Three months went buy. After a month of silence, he gave us a story about a toothache. And then Covid. Etc etc. We'd go weeks without hearing from him, and eventually I thought we'd just be out the deposit (In hindsight, that would been preferable). But then he resurfaced, we had a great conversation and put some detail behind our plan, and agreed to move forward. We got part of the project done. He put in an flagstone patio that was uneven. He planted a bunch of plants, none of which were on our agreed upon plant list. Fortunately I work from home, so I was able to run out and stop his crew from making the most egregious mistakes, like concreting in fencing posts in the wrong location. We made our second payment, against my better judgement, with the understanding that he'd fix some of these issues. We tried to finish the project, but after he ignored our last email and set of text messages, we just thought he'd dropped us. But then the invoices started showing up. Invoices for work he never did. When we tried to communicate with him about this, his line was that if we wanted anything additional it would be "extra." And then the emails, each one nastier and more threatening than the last. No matter how calmly or rationally we attempt to communicate with Derek, his responses are always mean, insulting, and threatening. If you own a home in DC, chances are you've had some crummy experiences with a contractor. (And hopefully some good ones - we definitely have!) Derek is next level awful. I would recommend that everyone stay away from him. If you do end up working with him, you should definitely do what others have recommended and get everything documented in writing, in detail. I pray your experience isn't as awful as ours has been. read more

Seeing the design and maintenance Thomas landscapes performs on my neighbor's yard convinced me to get in touch with an estimate for our space. Derek was very responsive at first and we set up a day to meet. Emails to confirm the time and date went unanswered and, not surprisingly there was no meeting. This might be a glitch, but it's a lousy first impression. read more

If you want a weeks-long runaround where a contractor asks you to do work so they don't have to, then this is the company for you. We never even made it a quote since they simply stopped responding despite attempt to connect via email, their portal, and text. Based on their reviews, this seems to be common with this company. I would not recommend. read more

warning ! i paid for 14 trees they all died he did replace them once. however they refussed to adreess what was killing them ( sitting water everytime time it rained)-(everytime) i paid him $24,000.00 for my landscapining ! they never pitched the water to the sewer on my property. no water ever touched the sewer rediculious! i now i paid $15,200.oo to fix there problem! however the contractor that re did the lawn now to pitch correct wanted $8800.00 more for trees which is to much for my buget now! stay away from d thomas landscaping! warning!!! read more

Derek went above and beyond for us in Capitol Hill! Our project included a new brick patio with new drainage, moving an existing iron fence, and installing a new wood fence closer to our property line. Not only did Derek provide detailed plans and answer every question, but he was entirely transparent about the timeline (it shifted a few times due to some stretches of bad weather), and provided brilliant options to help us bring the project closer to our budget, which was completed on-time and as-expected. His crew was professional, tidy, and did the job right the first time. Most importantly for us, Derek offered to meet with our neighbors and provide a walkthrough of the project, helping us diplomatically navigate some tricky conversations about the new fence installation near the property line. We couldn't be happier with our new space, and look forward to working with Derek again. read more

Thomas Landscapes - New fence, new brickwork, new underground drainage. - Landscaping Near Me

We've been working with Derek and his team for almost 10 years. They are creative, responsive, and reasonably priced. I highly recommend them! read more

Great experience working with Mr Derek and his crew! They designed my entire front yard and driveway. I couldn't be more happy with the outcome. We get a lot of compliments from our neighbors. Mr Derek is a very knowledgeable botanist; he recommended certain type of plants and flowers and took the time to explain thoroughly. The crew was always on time and careful with their job. Exceptional customer service from Mr. Derek! I highly recommend Thomas Landscapes for any Landscaping designs! read more

I highly recommend Derek Thomas from Thomas Landscapes. He did a wonderful job with my yard. The crew was professional, on time and qualified. Derek designed a beautiful area perfect for an urban garden in a Capitol Hill house. Their masonry work was excellent, specially the custom designed flagstone patio steps. They worked in the February cold weather without any hassle or delays. Overall excellent results. The project was handled with professionalism from design to implementation, on time and within budget. I will definitely hire Thomas Landscapes to do my next job. read more

I have been a customer for over 10 years and I have never been more impressed with a company. Recently I have been able to inquire about other resources and Derek is always helpful and is willing to spend time and explain with detailed information. Thomas's landscape should be a 5 star company and no less. I highly recommend as my yard has been transformed and now working to create an outdoor oasis as well for social distancing gatherings. read more

I had called them last spring (2019) to give me a price for maintaining my lawn prior to my deployment. They came over to my property, looked at my yard and said they would get back to me on a price and contract for maintaining my lawn. They never got back to me so I had called them numerous times to follow up. All my calls were ignored. Furthermore I can never reach a person when I call the number. It was good that I found another company to take care of my lawn while I was out of the country on military deployment. read more

Pro: the laborers at Thomas Landscapes can do good work. Cons: management and the business side of this company are bad. The first review of Thomas Landscapes should have been a warning sign. Promises of calls will go unmet. Polite follow-up emails will be met with hostility. Sub-contractors will not articulate the scope of work. Good receipts and invoices are not automatic. And dealing with management leaves you wishing you picked a different company. read more

Derek provided advice on landscaping the front and back patios of our Capitol Hill rowhouse. He and his team executed the plan perfectly and we were very happy with their work. Would highly recommend. read more

So I'm sure the quality of landscaping and knowledge of flora is top-notch. But The billing is so sloppy that I cannot recommend unless you are happy to pay random bills that appear, just knowing that you have a nice garden. If you demand that bills tightly correspond to events in your yard, go elsewhere. My experience was a copy of the other reviewer's, Alycin's, experience. Bills coming six months late claiming work was done that I was pretty sure not done, but how to be 100% sure they didn't put down a little mulch six months ago. No bills ever stated the dates his crew was actually at my place performing services. "Fall" services happening in Dec/Jan. read more

Called for an initial service not sure who answered the phone but very unprofessional and rude. Left me with a negative impression and would not use this service. read more

Derek and his crew are always doing amazing jobs. I could say that I'm a busy person and I like to see the front of my house in a good shape but I don't have time to cut the grass and stuff. So I get in contact with them and they go to my house weekly and take care of my whole grass and plants . They are a really nice crew. read more

My experience with Derek and his crew was nothing like the one described above. He made a wonderful garden/patio area in my backyard and I couln't be happier. He was prompt, totally reliable and neat as could be. Best of all, his prices seemed great for the quality of work he provides. read more

Derek and his crew have done great work for me on a few occasions-- installation of a patio and also some planting/landscaping. They have always been super friendly and efficient, and they have really reasonable prices. They are a DC LOCAL business also, and they clearly want to make this a better place to live. read more

I have had excellent advice and great professional looking results working with Thomas Landscapes. Many neighbors have complimented me on how inviting the front yard looks. I have now started a much larger project in my backyard space and am excited about the design Derick has suggested. I feel very confident that I have again chosen the best landscapers to end up with a relaxing and inviting urban garden. read more

I highly recommend staying away from Derek at Thomas Landscapes. As President of my small condominium association, I invited Derek over to provide an estimate on landscaping and leaf removal services. When Derek came over, I asked him to provide me a written, itemized cost estimate so that our condo association could decide what services were vital and which were not. As a new condo association, we did not have much money in reserves yet. Derek did not provide me with an itemized cost estimate and I had to continually go back to him and request additional information, which he did not provide. Since it was October and we needed leaf removal, I secured his ad hoc leaf removal service which he billed me for at the end of the month. Today I received a bill from Thomas Landscapes saying the condo association owes him additional money for leaf removal services performed in November! I emailed him and asked him to clarify the bill, but he insisted he never provided leaf removal services in October and provided me two dates when he provided the service in November. I checked all my email correspondence with him and I had no email contact with him in November. I called to speak with him about this and he was so rude that he told me to find another landscaping company. I would steer clear of this guy! read more

Horrific business communication, tardiness, unreliability, and overall unprofessional behavior. Simple questions regarding project completion will be responded to with harsh, emotional messages. The fact that the owner was more than 30 minutes late for our first consultation without a call, text or email until I repeated tried to get in touch to see if we were still meeting, should have been the first warning sign. Late to the majority of appointments following without notice. They will not proactively update you on the project unless you ask. And ask. And ask. Get everything in writing (or just don't hire them), because if you rely on their word you will not be met with results. Work is good, if you can handle the pain of doing business with them for much longer than anticipated, and are willing to risk your project not getting done if you ask "when will this be done?". Should have listened to my neighbors warning regarding their lack of communication and execution skills. Will be posting a flier to our community to red flag them. read more