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    Thomas Hospital Emergency - Malbis

    2.6 (13 reviews)
    Open Open 24 hours

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    4 years ago

    We were traveling and had stopped for breakfast. I had a seizure and the ambulance brought me here. I was given great care.

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    Thomas Hospital

    Thomas Hospital

    2.6
    (51 reviews)
    9.7 mi

    My name is Rebecca (Becki) Ducote. I was transported Monday, April 13 from Malbis to Fairhope's…read moreThomas Hospital ER.. Dr. Wilson performed an emergency appendectomy on me. He far surpasses many other doctors. Monday, April 13: admitted as inpatient. Surgery was performed and went well. Tuesday, April 14: discharged to go home - various items of mine were in the small hospital bag issued to me. Items include: 1 pair of white shorts black stripes; 1 pair of black Rothy's , and 1 pair of prescription glasses. As of this moment no one has contacted me with updates. My prescription glasses were approximately $300 and my Rothy slip on black canvas shoes were $150. The shorts were part of a set valued at $26. I had no bottoms. The third floor nurse kindly found me a pair of blue paper pants. My brief stay at Thomas Hospital went fabulously well until things could not be located. .... I still have incredible respect for Thomas Hospital. Things don't just walk off...I would like my items back. I look forward to hearing from you. ..Thank you, Becki Ducote

    The level of systemic negligence and lack of communication at this facility is unacceptable. During…read morean emergency room visit for severe neurological symptoms, we explicitly requested a full tick-borne illness and Lyme disease panel. The attending Infectious Disease physician assured us the test was being completed. ​After being discharged, we waited two full weeks under the impression the lab results were pending, only to discover the test was never even drawn in the ER. We only found out when a lab order randomly showed up two weeks later--after my husband had already been started on antibiotics, which completely compromises the accuracy of standard antibody testing. ​Patients seeking emergency care rely on doctors to follow through on confirmed orders. Dropping the ball on basic diagnostic testing and leaving a family in limbo for weeks shows a shocking lack of patient care coordination.

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    Here to see friend brought into ER.
    Here to see friend brought into ER.
    Thomas Hospital
    Thomas Hospital

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    American Family Care Orange Beach

    American Family Care Orange Beach

    3.0
    (46 reviews)
    30.9 mi

    The rudest front desk clerk I've ever experienced in my life. From the moment I walked in the worst…read moreattitude and not friendly from the first word spoken. We were Traveling from out of state and thus was closest to where we were at the time. Realized I didn't have my ID and needed help uploading it on the app. She made a comment under her breath about if I had a better attitude she would have helped me. I asked her to write the very long email down she rambled off bc it was very long. Well that must be where she drew the line of her front desk clerical duties. Then the Doctor came up to the front and wow......her attitude completely left. Needless to say we left - but then as we get in the Lyft and shared the experience - I find out from a local they had been in trouble with the DEA. Truly never experienced anything to even compare to this experience in my life.

    I was turned away at Baldwin Urgent in Gulf Shores because of being pregnant they said they…read morecouldn't do anything for the staff infection on my face. Completely ridiculous. We ended up calling over to AFC they said they were more than capable of treating me so I went over there. I was in and out in an hour with a prescription for topical and oral medicine. After 18 hours on meds my face is already looking better. Highly recommend them !!!!

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    American Family Care Orange Beach
    American Family Care Orange Beach
    My sweetheart has a funky rash & getting close to her eye so time to check it out.

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    My sweetheart has a funky rash & getting close to her eye so time to check it out.
    Ascension Providence

    Ascension Providence

    2.0
    (96 reviews)
    20.6 mi

    Went to ER with terrible pain in my back. Arrived at 11:30 AM on Moday. Waiting room almost full…read more Signed in and waited almost 4 hours for MRI. After MRI went back to ER waiting area. Three hours later my wife went to ask if we needed to come back or wait to be seen by doctor. Doctor who was responsible for looks at MRI results said he looked at my MRI and he was 90% sure I had a ruptured disc and needed to be operated on. We stayed in ER waiting for another 5 hours without being called to see doctor or be admitted. During that time I watched at least 8 other people, who I was there before them, be admitted. I read that with my ruptured disc that I should not sit extended amount of time. I thought 12 hours of sitting was more than enough. I told the nurse I couldn't stay any longer. They said they were sorry and must have lost my diagnosis. I left.

    WASTN ALLOWED TO AN MD ONLY EMT AND CHARGED FOR A MD VISIT. EMS ORDERING CT SCANS ON EVERYONE FOR…read morePROFIT WITH CONTRAST. INCREASED RISK OF A MI, CANCER, KIDNEY AND HEART FAILURE. WITHOUT INFORMING THE PTS. OR FAMILY MEMBERS. I came in at around 11 PM Friday night due to severe bleeding shirt, pants, shoe covered soaked in blood. Severe bleeding related to anti plaities took for pain in recent MVA. Stayed six hours and left at 6 AM due to not being seen!!!!!! stayed in waiting room violation of Nursing standers of ABC, air way, breathing, circulation. I have a BSN from accredited university and am knowledge of nursing and standers of care. I was wrapped with an ace bandage too tight and never assessed me or examined my wound by anyone. Given socks, pants to change in after requesting several hours later. IV placed but no fluids to replace lost fluids why? Bathroom was open several times exposing my nakedness to visitors', staff, and patients in waiting area as tried to wash blood off my bottom legs, and foot my complaints about my nakedness view was ignored. Was nice enough to provide blanket, pants, socks. I repeatedly requested for an MD and when would I be allowed to have an MD. stated didn't know but have a large bill from a MD. Wasnt triaged correctly now wound is infected and swollen and couldn't properly be evaluated by a doctor per rule of ABC. Never allowed to have ice pack for pain and slow bleeding after requesting and stating could receive one. I refused the CT scan as cause kidney, heart failure and increased risk of cancers several years down rood. Contrast can cause a MI ie heart attack in the CT machine as I have had too much radiation in my life. A MD is to diagnose, treat, and order scans though medical boards license. The internet stated more ERs or ordering CT scans with contrast dyes for increased revenue and profit but never informing patients of risk. Nor informing PTs of amount of radiation given as all radiation is additive. Every PT received contrast dye CT scans even the PT with a panic attack. Dissatisfied treatment and have witlessness to this unfair treatment denial of being seen by a license MD. USA has purchased nighty percent of the Hospitals and Physicians offices in Mobile for profit. They receive nighty percent of revenue from the indigene care fund run by the County commissars. Which is in millions of dollars by oil leases in gulf. They receive state, federal, tuition from students and is considered a Hill Burton facility.

    Photos
    Having some shrimp Alfredo from the pasta bar while my friend is in surgery.
    Having some shrimp Alfredo from the pasta bar while my friend is in surgery.
    Still in hospital hopefully leaving today
    Still in hospital hopefully leaving today
    Chapel

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    Chapel

    Thomas Hospital Emergency - Malbis - emergencyrooms - Updated August 2026

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