Just moved to area and haven't established a primary. Took husband in with severe foot pain. For…read morestarters, their online estimate to be seen were way off. Showed max time 37 min. He was not in room and seem for nearly 3 hrs. Once seen did not listen. Barely touched foot said cellulitis and left. My husband had other questions which he was informed she's already with another patient and doesn't have time to come back. So he went home to start antibiotics. Several days later no improvement, can't walk, can't sleep missing work. I finally get him an appt with a dr. He walks in says you do not have cellulitis you have severe attack of gout. Gave him a shot of steroids with a rx for oral steroids. He started showing improvement that evening and slept all night for first time in 10days. 2 days later he still has a limp but can walk. Not only was my husband misdiagnosed and lost 2 full weeks of work the level of care at this facility is seriously lacking. I should have realized my the horrible reviews but being new I didn't know where else to turn.

BEWARE THESE FOLKS ARE PREDATORS!!!…read more They billed $14,000.00 for a CT Scan which anyone can get for between $280-$423 (source radiologyassist.com). When we ask the billing department if this was right, this was their reply... "As far as the pricing of the scan , the charge amount is accurate. Baptist Health Care works with a consultant annually to review our prices. Prices are established based on our costs, market and payer." This is simply criminal.

I left several Messages with the nurse and emailed the…read moreDoctor who did respond once but never again . I called the next day and spoke to a representative who stated she who forward my message to the doctor . Hope fully I don't die that's not right

I mean I think they are trying but clearly the lack of providers is taking a toll on the providers…read morethat are still working. It sounds like providers are being trafficked like se* slaves. Unable to leave until they pay back or fulfill their unreasonable obligations. Yeah it shows Thank you to those of you who decided to wake up put on the blue scrubs and serve your time at White Wilson. Unfortunately I too am unable to leave at this time because of my health issues, referrals, pending test and needed prescriptions.

ER and inpatient care is excellent. Medical and ancillary staff are awesome. They go out of their…read moreway to provide care and comfort.

Worst experience of my life. I was seen for an urinary tract infection. We arrived around noon…read moreand waited and waited. There was me and two other patients in the Emergency Room. Ultimately they came in and drew labs that revealed the UTI. As some of you might know an UTI can cause agitation and nervousness. I repeatedly asked for something to calm me down. I am not a drug user and never seek drugs. That day I was in trouble. Ultimately they gave me some Ativan. That is the last thing I remember until people were holding me down and restraining me. I was scared to death. They tied me down with my wrists about three inches from the mattress on the bed. They left me restrained for over 48 hours, No water - did not turn me - cursed me - would not let me go to the bathroom - manually drained my bladder. I am 82 years old. Three days later they untied me and immediately discharged me. I entered the facility an active and vital 82 year old and left a cripple. There is so much more to tell but for the sake of brevity I won't go into that. I will post a couple photos. Doris K, Pensacola, Florida

When you're on vacation and get a kidney stone, you want to go somewhere where you'll be taken good…read morecare of. Ascension Sacred Heart does just that. My husband drove me to the ER, but I was getting sick so violently I couldn't get out of the care. ER personnel came out to our car with a wheelchair, waiting patiently in the warm sun till the spasms were over. From the moment I was wheeled in, everything was handled calmly and orderly and kindly. It was a weekday morning so it wasn't really busy and I was seen in just a few minutes. I was wheeled back to the ER where the real work began. Now, I'm in pain and there are things that have to be done before they can deal with the pain. I was patient through that. I understand. And what they had to do...take blood, set up an IV, hook me up to monitors, etc was conducted with efficiency and gentle care. Then came the pain meds. One had to be "pushed" through my IV. Having gone to nursing school (but not graduating), pushing a med via an IV is an important skill and my ER had it! She explained all that would happen as the drug entered my body. She kept reinforcing her explanation as the drug began to take effect. I appreciated that! A second pain med had to be administered and by the time I was rolled to get a CT scan, I was feeling much better. The PA in the ER knew exactly what to, popped in frequently to check on me and practically held my hand as the stone passed. The facility was SPOTLESS. All the staff were calm and kind and seemed to really like being in the medical field, helping people. I usually have more questions than the average patient, and each person I came in contact with STOPPED and took time to answer all my questions. You don't want to have a medical emergency when you're on vacation. But I am truly thankful that Ascension Sacred Heart was close by for my needs. Great place. Great people.

Billed me $20,000 for a colonoscopy with no complications. Genuinely, find another place to go if…read morepossible. People and treatment was outstanding and my nurse was an Absolute pleasure in a bad time. But 14k for the "Surgical Procedure" (a colonoscopy) alone is absolutely atrocious and downright sickening. 0 Stars if possible.

They were very fast, acted professional and explained everything to me…read more My care was well done with relief from symptoms

Freestanding ER.... They do not have rooms to admit you into…read more 2 times we have had to use it and both times 100% satisfied. It is a ER.....not an urgent care. Those that are not an emergency have to wait. We were rushed in quickly and the doctor was able to "fix" us up. Sting ray stings is a medical emergency. Venom neutralized, x rays done, wound cleaned and antibiotics given.... All within an hour! They bill insurance directly for you.

Totally have to brag on Dr. Blanco he is such a nice guy and gets straight to the point of you…read morebeing there. My nurse Kat was also nothing short of an angel and kept me calm and talked to me until I felt better. You guys are doing gods work!!! Thank you South Baldwin medical staff.

I had such a positive experience at this ER. Dr. Revilla and Nurse Paul were incredibly kind,…read moreattentive, and efficient. I was in and out within an hour which is amazing considering they did an IV, ultrasound, gave me medication, and I saw both the doctor and nurses before being discharged. Even though they don't have a labor and delivery unit, they were still able to accommodate me at 26 weeks pregnant with compassion and care. The entire staff was so pleasant and genuinely kind it made a stressful situation feel so much lighter. They even shared a few laughs with me and talked about themselves, which made it feel more personal and comforting. The facility was also very clean. I truly can't express enough how grateful I am for how they treated me!

I was met by helpful people who cared. It was 0600 and I was in pain! The care began with triage…read more I was, then led to an area to be evaluated. The area was very clean with a tv to watch. The Nurses were very knowledgeable and thoughtful! I cut my right thumb at the mid-joint area and was afraid I may had done damage. It was a freak accident at a beauty salon. The was a metal plate at the end of each arm and I grabbed it; boom big cut! Tetanus shot was given, and RX. ARNP Joan was professional and reassured me I would be fine! So, I left feeling much better. I'm really glad they were there!

My barely 25‑year‑old daughter, Taylor, died after what multiple independent physicians and an…read moreautopsy have confirmed was reckless medical negligence and neglect in an HCA Florida Hospital where she was taken after being rear‑ended at a red light. Her internal bleeding went undiagnosed for about eight hours despite glaring signs. Once imaging was finally ordered and active internal bleeding was confirmed, surgery was delayed for roughly seven more hours. In the meantime, the doctor ordered mass blood transfusion in an improper way that worsened her condition instead of stabilizing her, while failing to move the central line that was improperly placed and that the radiologist recommended be repositioned. HCA Healthcare has faced no consequences, and there is no way for people researching physicians through the Florida Department of Health (DOH), the medical licensing board, to see what happened to my daughter. Because she was 25, unmarried, and had no children, Florida's 'Free Kill' law strategically blocked me from pursuing legal recourse to ensure the hospital and its physicians are held accountable so the harm does not continue. If you or your loved ones rely on HCA Healthcare in Florida, please take time to learn how this system really works and how families can protect themselves. Search for and follow Healthcare Accountability Initiative to learn how you can use your voice to push for safer, accountable healthcare. Cindy Jenkins Mother of 25 year old "Free Kill" Taylor Jenkins Founder, Healthcare Accountability Initiative @healthcareaccountability.org

On Tuesday my surgeon's office called me. I'm scheduled for a hip replacement on Thursday. At the…read morelast moment, I was ordered to get a chest X-ray. It's 4:15 pm. We jumped in the car and "flew" to the hospital arriving at 4:45 pm. Sat down at the registrar's desk and proceeded to get registered. She couldn't locate the orders. So I called the doctor. After a few minutes the fax came in. It's now 4:55pm. Lab closes at 5:00pm! No one around. The registrar, MAGGIE, went above and beyond. Located someone to get my X-ray done. She deserves an extra long coffee break!! Thank you for the extra love. Her kindness was genuine

The nurse I had was great but it was really discouraging to hear a lady with a british accent…read moreyelling at someone (I think a nurse or doctor, not really sure). I heard her call them childish and rude that felt very unproffesional. It also seemed like a superviser should of stepped in. Everyone else I delt with the nurses, tech, and doctor were all excellent. I just think yelling right outside patient rooms shouldnt be happining, and I feel bad for the person she was yelling at and anyone who has to work with her.

Outstanding hospital! I came here for my hip surgery with Dr. Fox. It was the cleanest hospital…read moreI've ever been to, and the atmosphere was so calming. No chaos or sour faces at all. Everyone from the front desk lady to the lab techs to the nurses were so personable and just amazing! I've been going to hospitals around FWB and Pensacola since 1970, and Twin Cities beats them all.

The surgeons, nurses and staff were so kind and welcoming. They took our concerns with great care…read moreand were very timely with all requests. The hospital was quiet and very clean. We would definitely go back for future needs.