When you're on vacation and get a kidney stone, you want to go somewhere where you'll be taken good…read morecare of. Ascension Sacred Heart does just that. My husband drove me to the ER, but I was getting sick so violently I couldn't get out of the care. ER personnel came out to our car with a wheelchair, waiting patiently in the warm sun till the spasms were over. From the moment I was wheeled in, everything was handled calmly and orderly and kindly. It was a weekday morning so it wasn't really busy and I was seen in just a few minutes. I was wheeled back to the ER where the real work began. Now, I'm in pain and there are things that have to be done before they can deal with the pain. I was patient through that. I understand. And what they had to do...take blood, set up an IV, hook me up to monitors, etc was conducted with efficiency and gentle care. Then came the pain meds. One had to be "pushed" through my IV. Having gone to nursing school (but not graduating), pushing a med via an IV is an important skill and my ER had it! She explained all that would happen as the drug entered my body. She kept reinforcing her explanation as the drug began to take effect. I appreciated that! A second pain med had to be administered and by the time I was rolled to get a CT scan, I was feeling much better. The PA in the ER knew exactly what to, popped in frequently to check on me and practically held my hand as the stone passed. The facility was SPOTLESS. All the staff were calm and kind and seemed to really like being in the medical field, helping people. I usually have more questions than the average patient, and each person I came in contact with STOPPED and took time to answer all my questions. You don't want to have a medical emergency when you're on vacation. But I am truly thankful that Ascension Sacred Heart was close by for my needs. Great place. Great people.

Billed me $20,000 for a colonoscopy with no complications. Genuinely, find another place to go if…read morepossible. People and treatment was outstanding and my nurse was an Absolute pleasure in a bad time. But 14k for the "Surgical Procedure" (a colonoscopy) alone is absolutely atrocious and downright sickening. 0 Stars if possible.

Fast, friendly and clean. Care was excellent. Seen for neutropenic fever and great care and…read morediligence was provided.

Went here for a sensitive matter including my girlfriend and the nurse and doctor Hughes made us…read morefeel very comfortable. We could not have felt more at home and taken care of, they were prompt, professional, and the facility was extremely comfortable and clean. We thank them for making a stressful experience as easy as possible.

I was met by helpful people who cared. It was 0600 and I was in pain! The care began with triage…read more I was, then led to an area to be evaluated. The area was very clean with a tv to watch. The Nurses were very knowledgeable and thoughtful! I cut my right thumb at the mid-joint area and was afraid I may had done damage. It was a freak accident at a beauty salon. The was a metal plate at the end of each arm and I grabbed it; boom big cut! Tetanus shot was given, and RX. ARNP Joan was professional and reassured me I would be fine! So, I left feeling much better. I'm really glad they were there!

My barely 25‑year‑old daughter, Taylor, died after what multiple independent physicians and an…read moreautopsy have confirmed was reckless medical negligence and neglect in an HCA Florida Hospital where she was taken after being rear‑ended at a red light. Her internal bleeding went undiagnosed for about eight hours despite glaring signs. Once imaging was finally ordered and active internal bleeding was confirmed, surgery was delayed for roughly seven more hours. In the meantime, the doctor ordered mass blood transfusion in an improper way that worsened her condition instead of stabilizing her, while failing to move the central line that was improperly placed and that the radiologist recommended be repositioned. HCA Healthcare has faced no consequences, and there is no way for people researching physicians through the Florida Department of Health (DOH), the medical licensing board, to see what happened to my daughter. Because she was 25, unmarried, and had no children, Florida's 'Free Kill' law strategically blocked me from pursuing legal recourse to ensure the hospital and its physicians are held accountable so the harm does not continue. If you or your loved ones rely on HCA Healthcare in Florida, please take time to learn how this system really works and how families can protect themselves. Search for and follow Healthcare Accountability Initiative to learn how you can use your voice to push for safer, accountable healthcare. Cindy Jenkins Mother of 25 year old "Free Kill" Taylor Jenkins Founder, Healthcare Accountability Initiative @healthcareaccountability.org

Outstanding hospital! I came here for my hip surgery with Dr. Fox. It was the cleanest hospital…read moreI've ever been to, and the atmosphere was so calming. No chaos or sour faces at all. Everyone from the front desk lady to the lab techs to the nurses were so personable and just amazing! I've been going to hospitals around FWB and Pensacola since 1970, and Twin Cities beats them all.

The surgeons, nurses and staff were so kind and welcoming. They took our concerns with great care…read moreand were very timely with all requests. The hospital was quiet and very clean. We would definitely go back for future needs.

They were very fast, acted professional and explained everything to me…read more My care was well done with relief from symptoms

I would not send my worst enemy to this ER. I went there with swollen…read morelegs and high fever thinking a possible blood clot. I stood 15 minutes in pain while the admitting person continued in the next room to eat her lunch before I was checked in. After checking in I waited 45 minutes for the Doctor came out looked at me asked what my problems were, I showed her my legs and ankles she said ok we will take care of you. This was the only time I ever saw the doctor. (about 2 minutes) I was in the waiting room another hour or more when a tech came to do a Sona gram on my legs. They then sat me in a cold hallway on a dirty gurney with a dirty gurney cover, that another sick person had just left. I moved to a chair right by the gurney . After about another hour a tech came to give me an EKG. and sat me back in the same cold hallway. I waited about another hour and a ex-ray tech came for me. The doctors order were to take an ex-ray of my knee. ????? its not my knee I was complying about it was my swollen legs. The tech asked me to wait while she checked with the doctor she came back apologized said the Doctor had make a mistake they were having communication problems with the Doctor. She then and took x-rays of my ankles and feet. Then sat me back in the same cold hallway I asked 3 times for warm blankets finally got one. They took several blood test over the time I sat there, and after about another hour a nurse came by to release me said the Doctor said I had edema to take and put Lana cane on my legs. I left there thinking what the heck and just wanted to get home. As i was driving home I felt something inside by loose fitting jacket. They forgot to remove the IV. I called my daughter who is a nurse and she said don't go back they will keep you waiting another 5 hours. Since I am on coumadin I was very glad my daughter could remove the IV. A week later I had to go to another emergency room have the same test to find out I had congestive heart failure. This emergency room needs to be restaffed or close.

This place is awful. Took my kids here multiple times hoping it would change. No such luck!! My…read moreteenager was having chest pain and her pediatrician wanted her to get a cardio echo and they outright refused telling us that it isn't an emergency and doesn't warrant a life or death situation. She's 15 having chest pain and a resting HR of 121! The time before that she was having an allergic reaction and they insisted it was heat rash and sent us home. My mom was also having chest pain and they dismissed her telling me nothing was wrong with her only for us to find out the next day from a cardiologist that she needed a heart cath and went on to a triple bypass. Very unprofessional staff and doctors. We will be going to Gulf Coast if need be in the future. Run don't walk away from here!

NEVER TAKE YOU LOVED ONES HERE!!!!…read more Worst hospital I have ever been to. Horrible doctors, terrible infrastructure, disgusting rooms. This hospital is scamming your insurance. I don't know where all there money goes, seems like fraud to me. This hospital receives massive amounts of money and it is clearly going somewhere else. Looks like hurricane michael hit it a month ago.

I used HCA outpatient services. HCA accepted my medical insurance carriers. HCA billed and received…read morepayment from the insurance provider. Six months later I received a dept collection letter for the entire amount. Have had to prove to the dept collector and HCA that they received payment. It's apparent to me HCA is attempting to intimidate and scam patients into paying twice and likely praying on the elderly Medicare patients. HCA billing department is IMO ether incompetent or thieves. Buyer beware!

Probably the worst hospital locally. Had to sit in the ER for over two hours before being seen. The…read moreemployees spent most of their time laughing and joking with each other before they attended to any of the patients in there.

I have seen doctors on base here at Eglin for over 20 years. I have had 2 Total Knee Replacements…read more I get my annual Mammograms and I've had multiple visits to the ER over the years. I have always been happy with the care I've received. I feel like I receive better care than off base. I'd recommend Eglin AFB Medical clinic and hospital to anyone who I is a base i.d. holder!

I had been having UTI symptoms and tried to treat myself at home. It got to the point I could not…read morestand it. We don't have an Urgent Care place that's open on weekends where I live. I found AFC in a Google search. I called to make sure the hours were correct and that my form of Medicaid was accepted. No appointment was necessary. I walked I on a Sunday morning, checked in and was seen within 15 minutes. (The waiting area was not busy.) Needed to give a urine sample. The results came back quickly, positive for a bad bladder infection. I was given an antibiotic injection and three prescriptions for the rest of my home treatment. Started to feel a bit better later that night. All of the staff are very professional without being stuffy, like how your good friends and family would treat you. PA Laurie Daigle was down to earth and very connected to me during my treatment there and what I should expect when I got home. I'll make the 30 minute trip anytime I have an urgent need and to be treated like family!

Here we are 2 months after I was fraudulently charged for a service not rendered, with no return…read morephone call, no reply from the numerous emails I have sent to the patient advocate in the corporate office. I was told by the office manager that I was not the first person that this has happened to, never being seen by this physician, yet billed for the service. After the first of the year, the physician is no longer practicing at this location. I would appreciate a promt resolution of this matter.

Husband and I arrived in Florida with persistent colds. After a week of it, went to Ascension's…read moreurgent care to get checked. Staff were knowledgeable and friendly. The doctor and nursing were wonderful, as was the X-ray technician. Service was timely. Definitely would go back.

Took my young adult relative to ER late last night for assistance with a behavioral health crisis…read moreand all the staff encountered from security to front desk, the physician, imaging techs, and especially the male nurse were extremely kind, efficient, respectful, and professional. We got right in and were seen within minutes and staff took the time to listen to family and patient's concerns. The issue was resolved in a timely manner with detailed discharge instructions and needed scripts provided. The hospital was a clean, uncluttered and inviting environment. So thankful for this experience and services so nearby while we're were visiting from out of state.