I cannot say enough wonderful things about R&K Jewelers. Reza and Carol are truly some of the…read morekindest, most genuine people you will ever meet. Every time I visit R&K Jewelers, I feel like I'm visiting family. Carol and Reza always remember me, ask about my family, and take a sincere interest in what's happening in my life. What makes it even more special is that they treat every customer with that same level of care and personal attention. Beyond their exceptional customer service, their knowledge, professionalism, and commitment to quality are second to none. Whether you're purchasing a special piece of jewelry, looking for a repair, or simply stopping by, you'll be welcomed with warmth and treated like a valued friend. In a world where genuine customer service can be hard to find, Carol and Reza have created something truly special at R&K Jewelers. I highly recommend them to anyone looking for beautiful jewelry and an unforgettable customer experience.

A plus! Reza is top of the line. Honest and friendly. Seen him at this location for at least 10-12…read moreyears. Clean and professional establishment. In RK and Co goes above and beyond.

I had an incrediblly fun experience designing my wife's surprise Vacation ring with Nedrick and his…read morestaff. They were very attentive and had some great ideas as to how best make a beautiful yet functional design

Wow what can I say. My hands had swollen and I was panicking to get my rings off. We came at 8:02…read morewhen they close at 8. And they spent their off hours cutting off 2 rings for me. The relief I felt was worth a million bucks. I will do all of my business here from now on. I have family heirlooms I can't wait to bring, as well as get my new rings set by them :) Can't endorse or thank them enough.

These comments refer only to their online presence. I have…read morenever visited the physical location for this company. I have only access their online presents, that is, their website. I am totally blind and have been searching for a Tissot silen-T watch since mine died recently. This is the best watch I've ever had as a blind person. So, I was excited to see it available on their website. I was willing to buy it site unseen (pun intended) from their website and proceeded to do so. Their website sent me to Shopify to complete the sale. When trying to complete the sale I put in all my information, including my credit card information, but was unable to enter my shipping address. I found this puzzling. So, I called them. First time I called I got no answer. The second time I called I spoke to a female employee. She said that she would have to check with the Tissot rep. I found this odd because the website looks like the inventory is theirs not Tissot's. They said they would call me back. I did not receive a call back, so, the next day I called them, again. This time a female employee, I suspect it was the same person, told me that I was in luck because the TSA rep was in their store. I don't know why that was important, but, she said hold on and went to speak to him. She came back on the line and told me that the rep from Tissot told her that these watches had not been produced in 26 years. I knew that they were discontinued but I don't believe it was 26 years ago as I have only been blind for 25 years. And I have bought two of these watches within the last 15 years. The ones I bought, I purchased new, from Kay jewelers. The female employee told me that she didn't even know they had a Shopify presence. She also said they don't have those watches. So, all in all, if you're trying to do business with them go to their physical location and maybe they can help you. Obviously, trying to deal with them over the phone with their website is a total waste of your time. I was definitely unimpressed and disappointed.

I had a very disappointing experience at Simon D Jewelers. I left the store crying…read more I visited right when they opened to have a gold ring weighed and the stones tested to see if they were real. As a young woman in her early 20s, this was my first time ever visiting a jewelry store. I simply wanted basic information and guidance to understand its value. A close friend had recommended this store and spoke highly of their service, so I went in with high expectations. When I asked about weighing and testing the ring, Simon (the owner) initially implied he couldn't help. After I mentioned a friend had recommended them, I was questioned about who my friend was and where I got the ring, which immediately felt uncomfortable. When the owner looked at the ring, he repeatedly asked, "What do you want to do with it? Are you trying to sell it?" I explained honestly that I didn't know yet -- I just wanted to understand its value first. He responded very sternly, "We buy gold here." I apologized and said I didn't realize that was one of their services. Instead of explaining, the tone quickly became impatient and hostile. The owners voice was hot-tempered, which made me feel talked down to and embarrassed. The interaction was so uncomfortable that I became visibly emotional and ended up CRYING in the store -- something that should never happen during a simple customer service visit. He continued pressing me about if I had the intention of selling. His wife then told me they didn't want to give out "free information" unless I intended to sell to them. To be fair, his wife did speak to me more kindly and calmly, but reinforced that Simon is very busy and really only wants to help if you're looking to sell. I understand I was not a priority since I'd never done business with them before, but basic courtesy shouldn't depend on whether someone is making an immediate sale. Weighing gold and testing stones are quick, standard services that most jewelers provide. I came in respectfully asking for help and could have been a future customer, but instead felt unwelcome and judged. To make matters worse, they quoted me a price which I later learned was far below its actual value. Overall, I would not recommend this business. Big spenders get smiles -- everyone else gets attitude.

An awesome experience. I came in for an appraisal on a ring I purchased. The expedient service and…read moreexpertise was amazing. They were very honest and transparent about my purchase. It was greatly appreciated and has won my business in the future.

Great Customer Service. Knowledgeable Jewelers. We have been going to them since 2012. I bought…read morevarious pieces over the years. Family business. The owner has taught his daughter well. Beautiful Jewlery and carries all the designers I love.

Wow, I am so pleased to have found this business!…read more They were able to experterly service my Cartier watch in house, no hassle, no crazy upcharges. Battery and gasket replaced, cleaned for a fraction of Cartier or other jewelers costs. Highly recommend! Tucked away in a small strip mall, it is worth the drive for their honesty and experience.

I have taken multiple watches to this store. The last 2 were disappointing and came back in worse…read moreshape than when I took them. I am looking for a new watch shop.

Quick shout out to Micah Dewberry @ Brown Jewelers. I brought my Tag in for broken wristband,…read moreneeding a new pin. Micah had the pin inserted and cleaned at no charge. It's that old school customer service that keeps customers coming back. Thank you Micah and Brown Jewlers!

I went in for a repair to a David Yurman bracelet for my son. They were able top fix it in the…read morestore without having to send it out and were able to do it while I waited. They also have a great selection of jewelry in their store. I will definitely shop there again.

I don't buy a lot of jewelry, but when I do, it's ALWAYS here…read more To be fair, I first went because it's relatively close to home and because my wife used to work with somebody whose family owns the business. However, what's kept me/us coming back are the usual indications of a great business, which begins with outstanding service. We always get treated with nothing but patience and respect,, which is especially appreciated because when we do buy jewelry, we're still buying at the lower-end of their inventory yet, we still get treated like VIPs. I also like their repair services, which, is also nice because you don't generally throw away jewelry because of some damage. However, getting reasonable prices and quick turnaround factor into whether its worth repairing the damaged item, and once again, this is where they provide outstanding value.

Worked with Ami about resizing my wife's wedding ring. Initial quote to go up a ring size was $250…read more I expressed how that seemed pretty high, then he said they could resize without the laser for $170. I went to Guven Brothers Fine Jewelry near Avalon and had it done for less than $50. I felt like Atlanta Diamond Design was trying to get as much money out of me as possible

Went for gems got blessed with tons of ideas and a bag full of stones! Got to go see them again. $5…read morestrands and buy one get one deals . Make sure you study the wall for the best strands Customer service is very good. Prices are competitive with the area, good deals.

My experience was great! The owner is very knowledgeable and helpful! I will definitely be back…read moresoon