It's a long over due review for Bruce and his team - for helping me assess and sell a property in…read moreAugust 2023. I had a rental property that was poorly managed and was being up-charged for repairs due to the negligence of the property manager. I reached out to Bruce to help me assess the situation - whether I should pay for the fee, whether to move to another property manager or sell the property. Bruce recommended selling and helped me market and sell in a short amount of time. He and his team were efficient and demonstrated a high level of integrity throughout the process. I would highly recommend the team and will use their service again in the Atlanta area.

Sold our home is few days with multiple offers. My family can now relocate to new home in Sandy…read moreSprings realtor help find. Great service!

I'm always so sad when an experience that could have been wonderful doesn't go as planned but, life…read morehappens right? I was incredibly excited to work with Excalibur homes in my rental search after hearing great things about them from my bestie. I was on a dedicated home search for months and loved the homes they manage so it was seemingly a no-brainer for me to put all of my eggs in one basket with their group. Excalibur manages and rents homes all across Atlanta, focusing on the starting process to the journey of upkeep in the rental homes. After planning a move that I dreamed of making happen in January, I was excited to go through the process with hopes for the future. Well, it didn't actually happen like that. First I will say, the homes they offer for rent are beautiful. All different kinds, all over the metro-Atlanta and seemingly in great shape, love that! When you speak to members of their team (when they answer), they are all quite friendly and helpful, which is much appreciated. BUT - wow, can they drop the ball on communication and the timing of your journey. Looking for a home to rent and live in isn't something one does for kicks, we all hope to have a place to live at the end of the day. Well, it just felt like Excalibur does not take that into account and moves at their own pace. Calls to realtors (other than Howard Bailey who returned calls and was very kind in person), I submitted an application in March. I actually submitted an application for a home sight unseen just in hopes that it would make things quicker - no go. I saw the home a week later and then three days later, I hear that it has gone to someone else. Okay, it happens, we move on. I called and requested that my application be moved to another home and after an hour on the call, I was told that was done. But for some reason, the website noted it as 'cancelled' from then on, while the Excalibur team told me it was a glitch. A glitch is okay, but when I say I never heard back until I called them 3 weeks later begging for more info so I could go on with my life and find a place to live. I then received a voicemail with the most unconcerned tone letting me know that they heard I had questions... Why wouldn't you keep up with your potential clients and let them know what's happening with the process? As someone who worked in property management for almost a decade and who had high hopes for my Excalibur experience, I was incredibly bummed out and disappointed after putting money and time in my application process. It's now been 3 months and I still haven't received an official word on what happened but have moved into a new home not managed by Excalibur. If I would have continued to wait on an Excalibur home to happen for me, I feel like I would still be calling them every two days desperately trying to make something happen. Super bummed that the experience was not what I was expecting, but hope that the team will make some changes in how they communicate with prospective and current tenants, as they truly have some beautiful homes to offer.

We found a home we absolutely loved that had been listed for nearly two months. We immediately…read moreapplied after viewing it and were approved a few days later. We were genuinely excited and ready to move forward. Once approved, we received the email explaining that multiple applicants could potentially be approved and that the first approved applicant to pay the $2,990 reservation fee would secure the property. We understood the policy. What was incredibly frustrating was how little time we had to actually make that payment. We immediately gathered the $2,990, went to Kroger to send the payment and while we were there, we received a call telling us that another applicant had paid approximately an hour before us and the home was no longer available. I understand that they have a process, but from a customer standpoint, this was incredibly disappointing. We had been approved, had the money ready and were actively in the process of making the required payment. After going through the application process and getting our hopes up about a home we loved, losing it by such a narrow window was extremely upsetting. I strongly believe there should be a reasonable payment window for an approved applicant before opening the property up to another approved applicant. Even a few hours would make a significant difference when you're talking about nearly $3,000 that people may need to transfer, withdraw, or otherwise arrange. We understand the policy. We just don't understand why the process has to be so rushed when applicants are being asked to come up with nearly $3,000 immediately. This was a really disappointing experience during what should have been an exciting time for our family.

HUGE shout out to the yelp community, you saved my family and I from a two year potential nightmare…read more(based on all your stories). I've been speaking with this company for almost two months, about wanting to a rent a house they are representing. But something just didn't feel right about their communication; the condition the house was in currently but how it will be fixed after I give them money, "next week"..."next week"...6 weeks go by. Thank god I started to google and found this treasure trove of reviews and honest feedback!

My experience with All County was mixed…read more The positives were that the team was responsive to emails, courteous throughout the process, and ultimately handled the termination of our agreement professionally. They also answered questions about their leasing process and were willing to discuss strategy. Where the experience fell short was communication and accountability. I was told I would receive weekly Friday leasing reports, but those were not consistently provided. I often had to reach out myself for updates, and several recommendations, most notably a proposed 14% rent reduction, were initially presented without the level of supporting market data I expected for a decision with meaningful financial impact. When I asked questions or explored alternative strategies, such as Section 8 marketing or incremental pricing adjustments, I felt those discussions became more defensive than collaborative. Rather than acknowledging areas where communication could have been improved, many responses focused on explaining why concerns were not the company's responsibility. Ultimately, after approximately three months, the property remained vacant with very limited leasing activity, and the company chose to terminate the management agreement, citing differences in management style. I don't believe they are a poor property management company, but I do think owners who value proactive communication, detailed reporting, and collaborative decision-making should clearly establish those expectations before signing an agreement.

I can say, with 100% certainty, that hiring Katie and her team as "our friends in real estate" was…read moreeasily one of the best decisions I have made in a very long time. My husband and I recently relocated to Georgia from Florida and were ready to purchase our first home - yep in this market. I reached out to Katie to put some feelers out as I did with a few other agents in the area. After one conversation with Katie I canceled all my other calls with other agents. Katie put my husband and I at ease about our reluctance to even pursue a home at this time considering how crazy the market was. She paired us up with Tori, and mentioned she thought Tori would be a great match. Katie was right. Tori is an absolute rockstar and was a dream to work with. She is warm, friendly, knowledgeable, and so supportive. She gave us such great advice and was always able (and willing) to answer all of our questions - which there were plenty. Tori never pushed us to make decisions and was so sweet and compassionate the entire time. We had quite an exhausting search, and I was emotionally on a roller coaster for several months. Every single time I was feeling really low, Tori had some sort of spidey-sense and would call me and make me feel so much better. Despite how relieved I was to have finally have one of our offers accepted, I would be lying if I said there was a big part of me that was not sad when it ended. So while I can say Tori was absolutely successful in equipping us with the tools we needed to secure our first home, I am more bummed I don't get to see her and chat on a regular basis anymore. Tori played such an instrumental role in our lives the last few months and we will be indebted to her for as long as we can remember. I truly cannot speak any more highly of Katie and her entire team. You are truly doing yourself a disservice by using anyone else to buy or sell your home. We are actually looking forward to all of our future real estate endeavors because we get to work with our new friends again. When Katie says her and her team will be "your friends in real estate" she really does mean it and absolutely delivers. Fantastic at what they do and so sweet, knowledgeable, and compassionate the entire way. Truly just a team of really fantastic humans. I feel truly blessed and fortunate to have found Katie and her team and to have had the opportunity to work with them. I can assure you, Katie's team will not disappoint. Don't sign a brokerage agreement with anyone else!

Karin Bilderback was an absolutely amazing realtor from start to finish! She knows the market and…read moregeographic area surrounding Alpharetta incredibly well, provides great guidance, and recommends properties totally aligned with your preferences. She is also extremely communicative and on top of things through every step of the process and you navigate buying and selling simultaneously. This was seriously the best experience with a realtor we have had. You won't find a better one locally!

Terrible at communication and maintenance requests. Our AC has been out since Friday today is…read moreMonday at 3:42. No one will respond to our calls or emails or maintenance requests. It is almost 90 degrees outside so we are very uncomfortable. The one conversation we had, we were told it was not an emergency because we didn't have a baby. Our entire experience with the company has been poor. Their lease is ridiculous and borderline egregious, as are most places so that we could get past. But that coupled with terrible, and I mean TERRIBLE, service makes it just not worth it. If you have any other options I highly recommend going with a different company. Tenants who pay their rent on-time and never have any issues should be able to get their AC fixed asap. Very dissapointed.

Last year I sold my home and purchased a new home with the help of David Butler of Relocation…read moreRealty (RRI). David provided excellent service - he was always informative, extremely courteous, answered all our questions. David took us through the whole process of selling our existing home and buying our new home in a very timely manner, and made it a smooth a process as possible. I highly recommend David and Relocation Realty.

I was hesitant about using a property management company for various reasons. This was my first…read moretime working with one here in Georgia, and I wasn't sure it would be worth it. But after my experience, I'm really glad I made the move to Rent Appeal. Communication has been great, everything has been handled professionally, and it's taken a real weight off my shoulders as a landlord. I'm now looking into having them manage my other rental properties as well. I hope after great reviews like this and more people go to them, they will still maintain the same quality and standards in what is getting them there. I will be sad if standards and quality decrease over time.

Rent Appeal has consistently provided the best customer service and expertise with my rental…read more Highly recommend!

These people are a fucking joke! Don't do business with them. They are greedy af and will sneak…read moreevery fee or fine they possibly can. These types of people don't deserve business. I've attached photos of what the house looked like AFTER WE MOVED IN....then they have the nerve to charge us an extra $150 to clean the place up -____-......Then they apparently charge for fingerprints on doorhandles and fireplace keys that were never given to us. These people might do right by the people that own the home, because they do everything in their power to fuck over the renters....DO NOT RENT WITH THEM. They will take you straight to hell with them and I'm not doing it. Stay blessed and I hope you are wise enough to take caution.

Deryk and team are amazing to work with! We have used them for three years to manage our property…read morein Atlanta, and they are outstanding. You cannot find a better property manager in the state!!

Maura was a godsend for me. I was relocating to Atlanta from Denver, Colorado, and without her…read moreknowledge/expertise, finding my new home would have been a nightmare in this highly competitive housing market. I was not very familiar with the area, but I gave her my must-haves and nice-to-haves, and she helped me narrow the search and find my perfect home! I never felt like I was bothering her, and she was always super friendly and responsive throughout the whole buying process. In addition, she knew how to navigate the negotiation piece with ease. Our offer was accepted over the other offers, which took some much stress off of me! I highly recommend using Maura Neill & Associates for all your buying and selling home needs!

Loved that Maura always wore a mask and was easy to work with. Super responsive and ready to fight…read morefor us in buying our first house!

"Working with Ashton Ballard to manage our long-distance move from Massachusetts to Georgia was an…read moreabsolute dream. Before we even made the move, Ashton spent time on the phone helping us narrow down neighborhoods and align our search with our top priorities. When it came to viewing homes, she was direct, honest, and incredibly knowledgeable. Coming from the Northeast, we were totally unfamiliar with local structural nuances like stucco exteriors, but Ashton proactively pointed out exactly what to look for. Her expertise didn't stop at finding the house, either--she connected us with fantastic local vendors, including a great mortgage broker, cleaners, electricians, and engineers for a retaining wall project. Her guidance on crafting a competitive offer got us the home we loved, and the entire paperwork and closing process was seamless and efficient. We were genuinely amazed at how effortless buying a home from 1,000 miles away could be. If you are relocating or buying locally, you could not ask for a better advocate than Ashton!"

I worked with Riley to purchase a home in the Atlanta area. We looked at homes all over Decatur and…read moreTucker. Riley was amazing to work with, very responsive and accommodating to my schedule! He was very knowledgeable and coordinated everything so all I had to do was decide which home I wanted. I would definitely recommend Riley as an agent and I will definitely be reaching out to him again for my real estate needs!

Ann Marie is, by far, the best real estate agent in Atlanta. She worked very hard and was extremely…read morehelpful in helping me find the perfect home for me. I can't even say how many places we looked at, there were so many. Ann Marie, who took the time to get to know me, had no problem telling me what was wrong with a property as much as the positives. In fact, there was a town house that I really liked and she talked me out of buying it. She said, "I will not let you buy this place!". She explained why I would eventually hate the town house, and she was right. What real estate agent does that?!?!?! Ann Marie does. Eventually we found what would be my home in Alpharetta, and getting it was an emotional rollercoaster. Ann Marie did such a great job keeping me from going crazy. Ann Marie is a great real estate agent and, more important, a really great person. If you're buying or selling, you'd be a fool to not to call her. You won't regret it!!!

Ann-Marie Sharp is one of the best agents in the Atlanta metro area. We first used Ann-Marie and…read moreher team for our corporate relocation in 2015. Being from out of state, her knowledge of the area, market and schools was extremely helpful to us. We also greatly appreciated her endless patience with us while we looked at many homes to narrow down our search. We have since used her to sell our home and purchase another home this past Fall. I would without a doubt recommend Ann-Marie and the Sharp Realty Partners team! You can trust them to help you find you the perfect home, guide you through every step of the process and represent you.