I want to sincerely thank the entire staff at this hospital for the care they gave my mother during…read moreher final days. She was treated with kindness, dignity, and compassion, and our family will never forget it. Originally she was supposed to be transferred to Rhode Island Hospital because that is where her doctors were, but there were no beds available. Looking back, I truly believe it was a blessing that she stayed here because the care she received was wonderful. I especially want to thank Amanda, Victoria, and Sheila, and all the nurses and staff who took such good care of her and were so kind to our family during a very difficult time. From the family of Dorcas (Room 3.70, Bed 2), thank you from the bottom of our hearts. We will always be grateful. May God bless you all.

My experience cannot be rated I wrote a poor review for the…read morelack of care my mother received in the emergency department After waiting 71/2 hours we walked out She just got a bill for $125.00 because they checked her in and took her blood pressure UNBELIEVABLE!

He behaved bizarrely during the visit, was all over the place w/his attention, acted very…read morejumpy/nervous. When it came time to discuss test results, he was a typical egotistical dr that knows it all and doesn't like to be questioned once he tells you his diagnosis and where he stands, which basically was to do nothing w/my medication. He threw the responsibility to manage my blood pressure meds to my primary, which is a NP. Had to repeatedly ask for copies of my most recent test results to be sent to primary & for myself, got the runaround & excuses by woman that answers the phone and sits at the window when you walk in. I requested to have hard copies ready for me to pick up so I could bring to a new cardiologist b/c I didn't want to go back to San Antonio and found out after I'd handed them over to new dr, I'd been given test results from several years ago. When I called and spoke to the woman who did that, she denied she did anything wrong & claimed she had provided the most recent copies, but then bagged herself and said she sent over the results to the new dr b/c they had called requesting them since they weren't in the envelope I'd been given. Stay away from this horror show of a practice.

Dr. Faherty has terrible bedside manner, does not listen, and is extremely rude. It seems the…read moreoffice no longer values customer service as they did in the past.

If UR looking for a Cardiologist, This is your man/Dr.....He's Beyond Fantastic.!....I can't say…read moreenough Good things about him......He saved my life more than once and even beyond his medical expertise, He is compassionate & caring, you know Ur in good hands....I would trust my life in his hands any day of the week...He was my Dr. for Many years & still now, 25 yrs later, he'd still be my Dr. if I hadn't had to move out of state

Tickers and shocks…read more Dr Chu is a cardiologist or more specifically a cardiac electrophysiologist. That's basically a cardiologist that specializes in electrical rhythms and activities in the heart. There's a whole lot of complicated things going on in the ol' ticker to keep it going and this a a guy that figures it all out. Dr Chu deals with a whole heap of different cardiac problems including atrial fibrillation, cardiomyopathy, hypo and hypertension, aneurysm, heart failure, valve disease and lots of other things with very long and difficult names. He does various procedures like electrical cardioversion, ablation, angioplasty and bunch of other heart related problems. He of course collaborates with other cardiologists and physicians so a patient gets the best possible care for their particular condition. Dr Chu is obviously very competent and experienced at what he does but he also is a very pleasant individual that will take the time to explain exactly what needs to be done, why it has to be done and how he is going to do it. Having someone messing around with your heart can be a rather stressful situation for any patient. But Dr Chu will not only do an excellent job of keeping your ticker doing what it's suppose to do but also keeps you informed and relaxed as possible while doing it.

I had another excellent visit to the Kent Annex on Blackstone Boulevard today. The ladies at…read morecheck-in and check-out were the nicest, welcoming and friendliest. My doctor was very thorough and patient with all the information she gave me, allowing for plenty of time for questions. The parking situation is ample and easy, the lobby is also very big and clean. I really enjoy the setup and the service here.

After having a tough time scheduling an appointment, I decided to come see the reviews on both Yelp…read moreand Google. Can't say I'm surprised to see such a low rating. The first person I spoke with had an accent so thick it was difficult to communicate. The second person had dogs barking in the background. Rather frustrating. I'll be looking elsewhere. The call centers are becoming a very common, yet dissatisfying service and are not doing businesses any justice. What happened to calling an office and getting a real live person who is actually sitting at the desk to talk to? Customer service is crucial especially when dealing with medical needs.

Colonoscopy with Dr. Pedro Barros, care quality and office experience, everything is five stars…read morefrom A-Z. No issues. Well organized, attentive, clean, professional. First, I called to set up my appointment, everyone was very helpful, listened to all my questions and always gave me professional answer and every single bit of information I needed. Very helpful team and they call back, never left me hanging. The day of my procedure, everything was even better than expected, Dr. Pedro Barros is outstanding, he is kind, a wonderful doctor with excellent bedside manners, very professional, as well as the Anesthesiologist, and all the team, all of them were very helpful to make me feel at ease. The procedure itself went smooth, my recovery from sedation was a breeze, got my results very soon after, and confirmation on the mail as well. The patient portal is very useful. I am gladly impressed. Thank you!