From the consultation to the actual procedure, the doctor and nurses clearly explained what to…read moreexpect for my 18 year old son's wisdom teeth removal. They were thorough and took x-rays ahead of time, clearly explained the images to us, and educated us about how his roots were not very long, but that if we waited, they could potentially grow longer, and the teeth would be harder to extract. On the day of the procedure, they gave my son anesthesia before numbing his gums with Novacaine which made the procedure nearly painless. They completed the procedure in about a half hour at the most. They kept my son sitting upright in a chair in the recovery room for another half hour before the anesthesia finally wore off and he was able to walk out of there. They made sure that they supplied us with gauze pads, a syringe, clear discharge instructions, etc. Pro tip: check your insurance plan to see how much you have left of your deductible before scheduling your appointment. My son had a few fillings earlier in the year which used up a good portion of his deductible. If you schedule your dental procedures in different calendar years, you will pay less.

The staff: professional and courteous The doctor: apathetic…read moreand dismissive. Suggested that my symptoms were just a "sensation". Didn't seem too interested in my problem and was meh about doing a biopsy on a new lesion in my mouth. He spent more time making sure he had the right CPT codes than addressing my issue. Will not go back. Would not recommend at all. PS: if I were looking to have a breast augmentation I would not see a oral surgeon.

Dr. Polacek is awesome. She always takes time to explain the procedure and anticipated results. I…read morehave been very pleased with treatments. Beth and the other staff members are top-notch, too!

This is one of the staples in my beauty routine. Beth is my SKIN GODDESS! Whatever she tells me to…read moredo, I do it! I have also referred many a friend to her (and Dr.P) and they have also become devotees. Smart, Professional and knowledgeable!

I cannot say enough about I M. First of all Dr. Petteruti actually spends quality time with you…read moreduring consultations. Not the normal 15 minute rush. The Doc listens to your concerns and develops a plan. After really a thorough battery of test another consultation, the plan is explained in detail. I am now down 89 pounds. I am no longer on blood pressure medicine and my a1c numbers have dropped significantly. I feel stronger and have a lot more energy. I go to IM as a supplement to my family physician as cookie cutter medicine did not have the answers I needed. My primary care physician was impressed with the testing that Dr. Petteruti performed and really impressed with the results. So much so that I only need to see her once a year. One issue I had that IM's testing showed was a high level of heavy metals. As my career was spent in manufacturing, that is not surprising. The chelation IV drips are addressing that issue. Again, my primary care doc is all on board with Dr. Petteruti's treatments. Big box medicine addresses symptoms in a wack -a- mole methodology. Dr. Petteruti addresses the root cause to help you be heathy.

Dr Petterutti, Shannon and Staff are highly skilled, caring and professional. Having worked in the…read morehealthcare field for over 43 years, Dr Petterutti and Shannon guided me through the worst menopausal years of my life. Treating me now for 8 years, continuously testing my bloodwork and overall health And wellness. I highly recommend this brilliant team of professionals for all your health and functional health needs. This is a unique practice, RI is lucky to have Dr Petterutti, Shannon and their Staff.

I had an initial consultation with John B., who explained, thoroughly, each procedure, it's full…read morecost, efficacy, and timeline. The choice was entirely up to me. I was, surprisingly, able to afford way more grafts than anticipated. I had previously visited another known hair transplant surgeon and I found DiStefano to be more affordable, but exponentially more explanatory, friendlier, and very professional. I arrived for my procedure and Dr. Chris felt like I'd known him for years. He explained every step of the procedure, even while doing it. I don't consider myself to have an abnormal tolerance for pain, but, in case you're apprehensive, I really had ZERO pain. The first night, you sleep in a recliner, so I did take 1 pill for pain, really just to put me to sleep. I never took another one. My wife (ER nurse) removed my staples 2 weeks later, also pain free. The instructions and expectations given to me were perfectly accurate and are easy to understand and follow. Dr Chris called the next day to see how I felt, and I can say, 15 months later that my only regret was not doing it earlier. I realize that this is an unrealistically positive review, but it is totally honest. My before and after pictures are dramatic and nothing short of incredible work. If you have questions (no, I don't work there..lol) leave a note and I will give my honest opinion

Keun **Will Not Take Down This Post Until Issue Is Resolved**…read moreDiStefano Hair Restoration did not honor their promise that was made the day of surgery when they didn't get the graph count that was expected. When they came up short on the graphs, they assured me they would make up the difference in a future hair restoration procedure dates. I went back recently to get another procedure for the remaining hair counts, I found out the original doctor Dr. DiStefano retired and sold the business to Dr. Christian Heinis. And to my SURPRISE, new management expressed to me that they WILL NOT honor the promise of completing my surgery and requested me to pay additional funds. Anyone reading this should understand that this hair restoration group does not stand by their promises, and are not to be trusted cosmetically or professionally. I am a professional businessman who works hard for my money. I trusted this group. The consultant that I worked with initially is no longer employed there, although he has tried to help me with the situation. In hindsight, if I had known this was going to happen I would've never gone there and I will recommend to every other hair transplant patient to run the other way from DiStefano Hair Restoration and Dr. Heinis. I will not take this post down until I have my procedure done or receive a refund.

Been using orthoRI for a while now although under different names and different locations. I've…read morenever had a bad experience. Always friendly and fairly punctual for healthcare providers. The express is really handy if you need a quick examination or x-ray after an injury and is so much better than going to an emergency room or even a walk-in with sick people coughing all over you.

My husband had surgery yesterday. Check in at 10am. We pull up and what a beautiful facility!…read more Modern & clean. In the waiting are for 10 minutes (not bad!) In pre-op for 2.5 hours! Our nurse was nice but a we both agree she was a warm body. She thought after being with us for a little while that he was having a different surgery? Red Flags! She cleaned the wrong area for the surgery. He wasn't shaved until the eleventh hour. As we sat and joked around waiting... we overheard a lot of nurses conversation. I heard multiple swears. My husband made a comment about professionalism. He doesn't much comment about those things. His 'hospital' bracelet had a little piece attached to it that would sent me updates, which helped alerting me when he was out of surgery and could receive visitors. I loved this aspect. Recovery was great. Nurses were informative and helpful. Overall not a terrible experience by any means.

I have had multiple visits to Ortho RI for a number of different orthopedic issues related to…read moreosteoarthritis. I find many (not all) of their doctors and therapists to be competent, but they appear to be pushed to see an over abundance of patients in an unreasonable amount of time. Further, when doctors are away, they do not have another doctor to cover for them, and hence, rely solely on PAs...who frequently cannot help. After a recent surgery, I experienced an issue that required being seen by the doc, but he was away for 3 weeks, and the PAs were not able to provide the necessary care. Hence, I was forced to wait out that time until the doctor returned. That is simply not good patient care! Other medical issues were exacerbated during that wait. Further, I had no guidance from the team as to whether I should or should not continue PT...which generated a risk of further injury. Shame on the administrators that do not make sure that proper care is in place, and you, as a practice, "do no harm." Believe me, this is just the tip of the iceberg with regards to what I've dealt with with Ortho RI.

I was referred to Ortho RI by the hospital after an ER visit. I went to see them and I was given an…read moreX-ray that confirmed what the hospital told me. I was given a prescription for pain and told to come back in 6 weeks. I was not given any information about what was happening to me, nor what to expect during the healing. I contrasted this with my husband's experience with Care NE Orthopedics and I can tell you I will never go back here. First, the patient portal is useless. I have tried twice to send messages and I get a 10 day old out of office messages from a PA I never heard of. I needed a refill on a prescription so I called and spoke to a member of my doctor 's staff who said she would sent the request to the doctor. it's been 3 days and no one has contacted me nor sent the prescription to the doctor. In contrast, Care NE has been super responsive and their portal is extremely easy to use. I would caution anyone to refuse a referral to this place and request a different referral.

Dr. Cutitar does routine colonoscopies. She did mine about a week ago. There was an office…read moreconsultation about two weeks in advance. She's very nice to talk to, she treated me very well. She was friendly and answered all my questions. Her office assistant (Alison?) was also very nice and helpful. In the hospital, again she was friendly, reassuring, relaxed. It was as good an experience as I could have asked for. I recommend her wholeheartedly.

I absolutely loved, LOVED my experience with Dr. Z. He is so warm, personable and exceptionally…read moreskilled. I recently underwent an Abdominoplasty with Diastastic Recti Repair, Umbilical hernia repair and a Mastopexy with no implant and to say this Doctor is a master craftsman is an understatement. His work is the epitome of precise perfectionism and the energy going into my procedure was so postively comfortable and enjoyable. His office is easy to find and has a tranquil feel. Highly highly recommend Dr. Z and his staff, what a life enhancing and enriching journey with him !

I usually don't write reviews; however I need to tell others what a great experience I had with Dr…read more Zeinowitz at Body by Z. The decision to have a face lift was difficult because I had heard that it was extremely painful and being in the medical field, the idea of this type of procedure terrified me. After going to consultations with many surgeons, it was an easy decision to go forth with the surgery after meeting with Dr. Z and his staff. The initial appointment was easy to schedule, and I was very satisfied with everything from the location, affordability, professionalism of his office staff, and his personal evaluation and details of the procedure. He was extremely patient with my questions and concerns. After seeing him, I wanted this to be done ASAP! All my appointments were scheduled ahead of time. I was given specific instructions on medications pre and post-surgery, with detailed explanations of what to expect day of surgery, post recovery, and beyond. The procedure went very well; the pain was minimal and not at all what I had imagined. Recovery time is different for everyone, however, there is not a time when I ever worried about the end result. It's been 2 months. My face looked better after 2 weeks and keeps looking better every day. I am no longer avoiding mirrors and photographs as this has increased my confidence in all areas of my life... I no longer feel like some old lady.... This gift to myself was the best decision I ever made. Dr Z is not only a plastic surgeon with many years of experience, but he is also a true artist who gave me back 20 years of my life.

I want to start with a full disclosure because I think it's important. I'm a physician in a…read moresurgical subspecialty, but I have never been affiliated with Kent Hospital or any hospital in Rhode Island. I don't have privileges here, I don't work here, and I have no professional connection to the organization whatsoever. My perspective is simply that of a physician whose family member recently became a patient. To say I came away impressed would be an understatement. Like many healthcare professionals, I tend to notice the little things. How efficiently people communicate. Whether nurses seem supported. How quickly diagnostic studies are performed. Whether the physicians appear engaged. Those details often tell you far more about a hospital than any glossy brochure ever could. From the moment my relative arrived, everything moved with remarkable efficiency. The Emergency Department was organized, the staff remained calm despite what appeared to be a busy day, and there was a genuine sense that everyone knew their role. We never felt forgotten, and there was always someone willing to answer questions. If the person we asked didn't have the answer, they found someone who did instead of giving us the runaround. That level of communication is something every hospital should strive for. The nursing staff deserves special recognition. They were attentive, compassionate, and incredibly professional. They balanced kindness with confidence, which is reassuring for both patients and families. The physicians were equally impressive, taking the time to explain their thought process and discuss the plan of care in language everyone could understand. As a physician, I was also struck by how quickly ancillary services were able to turn things around. Diagnostic imaging was performed promptly, laboratory and pathology results were available surprisingly fast, and there never seemed to be unnecessary delays in moving the evaluation forward. That kind of efficiency doesn't happen by accident. It reflects good systems and good leadership. The hospital itself isn't the newest facility you'll ever walk into, but it's clean, well maintained, and clearly cared for. I'd much rather see a hospital invest in excellent people and efficient patient care than marble floors and fancy artwork in the lobby. From environmental services to patient transport, every employee we encountered was courteous and took pride in what they were doing. I also noticed that the Emergency Department appears to be undergoing expansion, and that's genuinely encouraging. Based on what I experienced, this is a hospital worth investing in. Kent has a reputation that some people still associate with years gone by. In my opinion, that reputation no longer reflects reality. Hospitals evolve, leadership changes, and cultures improve. Based on this experience, Kent deserves to be judged on what it is today, not what it may have been years ago. I don't hand out praise lightly, especially when it comes to healthcare. I spend my career inside hospitals, so my expectations are probably higher than most people's. Kent exceeded them. If my family ever needed hospital care again in Rhode Island, I would feel entirely comfortable bringing them here. Outstanding work by everyone involved.

My experience cannot be rated I wrote a poor review for the…read morelack of care my mother received in the emergency department After waiting 71/2 hours we walked out She just got a bill for $125.00 because they checked her in and took her blood pressure UNBELIEVABLE!

They were wonderful in the beginning, from the first phone call, the first office visit was great,…read morefound the staff and Dr to be very nice, professional and competent. Surgery scheduled easily and I was in by 6am and home soon after noon. I did feel like I got rushed out of there but that's the hospital not the office Had an allergic reaction within 24 hours. Called and sent a picture, absolutely no help at all since I wasn't willing to drive over an hour there when I was still slightly groggy from anesthesia Isn't that why we can send a picture? To avoid an unnecessary trip, not to mention dangerous- asking a patient to drive 36 hours after surgery. I'll deal with the side effect so I don't risk my life or anyone else's. I was very disappointed in that and then my post op was fine but the attitude was chilly because I chose not to continue with a revision- at that time. It wasn't off the table but I wanted to give it a try and I'm glad I did because after a rough start, I'm doing great. So yes, I totally recommend Dr Giovanni, she's friendly personable and did a great job but was disappointed with the after surgery care and the chilly reception at my post op. I won't say avoid her, but if you're prone to allergic reactions or issues after surgery have a back up plan with your primary. Thankfully my primary ordered me something that would help and make me more comfortable. She cares about her patients comfort

Dr. Giovanni took care of me for one particular health problem and I was very much satisfied with…read moreher and how her office handled things. She is a busy surgeon with a broad repertoire of skills and her staff got me an appointment in short order for my problem. Unfortunately, she had a surgical emergency that required her to cancel office hours, but the fact that she deals with such serious cases in addition to her other workload means she is a very competent, broadly trained physician. When she did finally see me, she was able to address my problem and fix it rather quickly, offering a timely solution. Note that anyone can perform surgery, now they have robots that can do it, but what distinguishes a good surgeon from a mediocre one is that the competent surgeon knows when *not* to operate or perform a seriously invasive procedure. Thankfully, Dr. Giovanni knew exactly what to do and I was sent on my way with a much less invasive procedure than I had anticipated. Her bedside manner was excellent, and she not only answered all my questions, but treated me like a human being and gave importance to all my concerns. Overall I would happily refer family and friends to this surgeon!