I had a concerning medical issue come on suddenly and I felt like I needed to see my PCP as quickly…read moreas possible to avoid any long lasting effects from what I thought was wrong. I was going to go to an Urgent Care but thought if I could get an appointment that same day or the next I should probably go see my PCP. I called the office as soon as they opened to see if I could get in and was told there had been a cancellation and I could be there in the next 2 hours. That was a big relief. When I got there I didn't have to wait too long to be called back. After he came in and I explained what was going on he was very dismissive and acted like I was wasting his time for being there. He was in the room less than 10 minutes total and basically told me to go home and take a vitamin and eat better. He looked at some lab results I had taken just 2 days prior because I had an annual checkup already scheduled for the next week. He said he didn't see anything wrong in my bloodwork either. Later that day the issue I had seen him for started to spread to other areas of my body and I ended up in the ER because of it. Also after reviewing all of my bloodwork results from the ones taken just 2 days prior there were some things that were showing that there really was a bigger problem going on. I have decided that I will not be using him as my PCP in the future. He has a lot of 5 star reviews and only 5 star reviews. But after reading through them even the other patients who pretty much reported the same behavior from him it showed 5 stars. There is definitely something off about that. There is no way a patient treated like we were wasting his time coming to him with our petty problems would leave a 5 star reviews. That just made me not trust him even more. No doctor only has 5 star reviews So, I will have to try and find a new doctor who will actually care about their patients and be respectful to them.

Has been my childs pediatrician for 8 years ever since she was born and has always been a great…read moredoctor to her and very professional.

Took my dad to the appointment to see the gastrologist for his stomach. I was pleasantly surprised…read moreeveryone in the office from the check in desk to the triage nurse were very caring and nice. We ended up seeing the physician assistant Amy and she was absolutely wonderful. She explained everything to my dad. Listen to all his concerns looked at all of his records before she came up with a plan to treat him. She wasn't ready to just go into having procedures done but more willing to treat the problem before we had to do the next step. She was caring an compassionate, which is where these days. Whole experience was great for my dad as it is his mind and mine as well. Highly recommend everyone in this office.

Very sweet and considerate staff. Doctors take the time to hear all of your concerns (i always have…read morea lot) and they thoroughly talk you through all of your options for treatment. I always feel very cared for when I go there. Highly recommend!!

My wife and I have been using Dr Neal as our primary care since moving to Bedford about a year ago…read more We have received excellent care from him, and his nursing and admin staff is great. Yesterday, I had an urgent medical issue occur that needed to be treated before the long weekend. I called mid afternoon, hoping for an appointment. He had an opening, and I was sitting his office 20 minutes later. I got the care I needed. Excellent doctor in a great office. I would highly recommend Dr Neal to anyone in Bedford needing a primary care physician.

I have been a patient at Medical Associates for more than twenty years. I received quality care…read morewhich I considered to be the best in the area. The office was always comfortable and clean.The receptionist were friendly and efficient, greeted me with a smile, thus creating an atmosphere of calmness. Sometimes when going for a doctor's appointment can cause anxiety, so the greeting from the receptionist is important. My doctor left and became a hospitalists doctor. As of now, I am looking for a doctor. I can only say, I had the best care, no concerns or worries, my needs were met with utmost professionalism and satisfaction! I am thankful for the twenty plus years of being in the hands of good doctors!

Been a patient for 7 years or so and NEVER had a bad experience…read more Dr. Pieleck is patient, kind, and listens to all of my concerns. He helped me solve a medical issue that plagued me for years. Other doctors didn't. Also, if you suck as a business, I'll tell you. I'm not going to sugar-coat it. Access is pretty good. Try them for yourself before listening to anyone, including me.

I would leave negative stars if possible. Save yourself some time. New to the area and searching…read morefor primary care for my whole family. After dropping off paperwork and requesting to schedule wellness physicals, I went to my appointment and was told it was scheduled as a problem visit for a diagnosis I have (never requested an appt like this) I was told my insurance couldn't be billed for a physical because it hadn't been a calendar year (untrue for my policy, if they had checked) the PA continued to try to treat me for a problem visit, and I ultimately just had to get up and leave. Imagine my surprise when I am billed for the service that never took place, and when calling to dispute the charges for services that never occurred I was yelled at, spoken to like I was a child, and hung up on by Dr. Pielyck himself. Save yourself some time and avoid an office who clearly just wants to provide a billable service, not healthcare nor customer service. Worst experience ever with a medical provider! RUN!

Very nice, professional and quick. I received care for respiratory issues. Highly recommend.read more

got the the office at 7pm with my child who needed to be seen, they close at 8, their comment was…read morecome back tomorrow.

The team at GASTRO ASSOCIATES were above and beyond my expectations!! Special thank you and…read moreshoutout to: Brandy Fleischer, FNP: extremely thorough & patient! And her crew: Tiffany - welcoming at Reception Tanisha: awesome nurse Lynn: explained everything very clearly. And the Lab tech was sooo good at her job and only had to stick me 1 time to get bloodwork. This is so rare for me, and she's also super kindhearted! You girls are simply the best!!!

The office staff is friendly and they keep the front clean. I waited quite a while for my…read moreappointment, but that seems to be the norm with medical services. After I was checked in by the nurse I was put into another room to wait because Dr. Hou's room was occupied. They must use that extra room as a break room because there were pieces of green pepper on the floor. No joke. Once the other room was ready I was moved. Dr. Hou is not someone that you want to see if you expect to be listened to. I had gone to the ER a couple of days prior to my appointment for abdominal pain and a gallbladder problem was assumed. While there I was diagnosed with increased liver enzymes and what is known as non-alcoholic fatty liver disease. Because of this and the fact that I had no visible stones on my ultrasound, he felt that my gallbladder was not at fault despite the fact that I was having another flare up right there in his office. I am not obese, but could lose a few pounds, and that's all he saw. He finally agreed to do a HIDA scan on my gallbladder to rule it out, but he kept stressing the liver issue and dieting. Didn't examine me, ask symptoms, NOTHING. The doctor I saw in the ER examined me better than he did, and they're usually rushed. I complained about his lack of care to the nurse that scheduled my HIDA, and she blew it off saying there isn't much they can do for GB pain in office, and that Dr. Hou really knows his stuff. I had my HIDA two days later. Afterwards I had some more pain, so I followed up the next morning to see if they had the results. The nurse told me that my scan was normal, that he had prepared a letter saying such and it would go out that afternoon, but she'd have him call me. He called back an hour later, said the same thing the nurse did, and suggested that I take some IBS medications because my gallbladder was fine. Completely frustrated I decided to get a second opinion, and called the nurse back to get all of my lab and test numbers as reference. That's when she informed me that my ejection fraction (how much the gallbladder empties upon hormone stimulation during the HIDA) was only 20%. I asked her what Dr. Hou considered normal, because all of the clinical stuff I'd read said it had to be a minimum of 35% to be considered functioning. She said she didn't know and would have him call me again. He called me back in two minutes flat, much more sympathetic this time, asking about my pain levels that he'd previously brushed off, and wanted to know if I'd had a fever. He then told me that my scan revealed that my gallbladder was NOT functioning and he referred me to a surgeon. So pretty much, he only diagnosed me because I pointed out his error. I can't speak for the rest of the doctors at this practice, but don't see Dr. Hou unless you want someone impersonal that won't actually look over the tests he orders.

We are new to the area and will be moving again in a few months in support of the military. We…read morecalled Lynchburg Pediatrics to see about registering our child, and the person on the phone immediately informed us that they only accept private insurance. When informed we do have private insurance, she set to gathering other information but cut us off quickly when she learned we were only in the area for a few months. We were then told we were not the type for them and would have to go somewhere else due to our temporary nature. Despite their positive reviews, they do not seem accommodating of special demographics.

We have been coming to this place for the past 5 years! Our family has always had a wonderful…read moreexperience! We have had some interaction, at some point, with I think pretty much all 6 doctors serving here! Our personal doctors are Dr. Bradley Malcolm & Dr. Loan Kline! Both are fantastic! They are very personable and knowledgable! We have noticed that Dr. Loan Kline even with her (I'm sure) very busy schedule spends ample time with us as a family getting to know us & us getting a chance to know her!! Very rare among Medical professionals, these days! Most doctors understandably are in & out! Regardless we highly recommend this place for your Pediatrics Medical needs! The only gripe I think some people may have, if it really matters, is that the building and decor at this place is sort of outdated & an attempt to look like a children friendly place! I have heard people comment, A child friendly place should have a more modern Child friendly image & decor/colors! But then again we are here to see the Folks here not the Decor! The nurses here are also wonderful!!