The staff could be nice and the prices should be more in line with the food served. The hair in the…read morefood was gross and the $3 extra for a total of 5 onion rings was excessive. If the food was really good it may have been worth it but the food was below average at best.

The care was excellent! So friendly and the facility was clean and efficient. So grateful for nurse…read morepractitioner Amanda and X-ray tech Christina! Very comforting and warm!

The State of Virginia requires Tuberculosis testing for Teachers, something that makes no sense…read more The testing requires an initial visit, and a follow up 48-72 hours later. I went to my follow up, and had to leave after waiting for 45 minutes. Now, I'm unsure if I'll meet my teaching deadlines, as I'm likely to have to start the test all over again due to falling out of the 72 hour window. I can't get in touch with any representatives to discuss rescheduling or if I'd be able to get in today or tomorrow. Everything is automated, and incredibly slow.

I had to go due to an allergic reaction. They took me right back and started treatment. Everyone…read morewas very nice, friendly and helpful. I would definitely go back if needed.

It was indeed EZ. Saturday afternoon. We walked in as a first time and completed paperwork and…read moreseen in 15 minutes. I called ahead and felt very comfortable with the staff immediately. My daughter received Influenza and Streep testing by a seasoned nurse and diagnosed by their in-house PA that I really liked. Total visit was just under 45 minutes. The lobby and exam room was clean. I would certainly recommend. Keep in mind mask are required.

From the owner: Seeking swift medical attention for minor ailments and injuries? EZCare Walk-in Medical Center in…read moreCovington provides convenient walk-in urgent care services, eliminating the need for appointments and extending its hours to accommodate your schedule. With an average wait time of less than 30 minutes, EZCare prioritizes your well-being, ensuring prompt and efficient medical attention when you need it most.

ER front was impersonal except for 1 staff person. ER Dr and nurses were excellent. Went in for…read moreacute asthma attack and life threatening situation. Didn't quite go far enough and could have prescribed Rx for sinusitus and 10/10 pain. Overall bad reputation but my experience was very good. I'm alive.

Take your loved ones here if you want ineptitude and HIPAA violations…read more This hospital has called me a dozen times because "Mia's" hospitalized mom gave them my phone number. I have no idea who Mia is, although I had a very fun conversation with her mother's doctor talking about all of her medical conditions and treatments that they have provided. Apparently no one there knows how to update an EPIC record to remove erroneous contact information, despite my multiple, multiple requests to do so.

Great staff. Doctors that are willing to sit down and listen to you and try to get the most…read moreaccurate diagnosis. They do not just grab a medicine sample or write a prescription without taking the time to make sure everything is in the best interest of their patient

From the owner: No family wants their loved ones to fall ill or feel under the weather. At Jackson River Family…read morePractice in Low Moor, VA, their team of professionals has kept residents throughout Alleghany County healthy for more than 35 years. Treating patients of all ages, this medical practice is well equipped to provide effective solutions for a variety of illnesses and wellness needs. Combining a family doctor's office with a rapid care facility, their team offers flexibility you won't find elsewhere. Whether it's time for a routine physical or something urgent has arisen, their staff uses the latest techniques and treatments in the field to help you on your path to overall health and wellness. Offering services for the whole family, from pediatric to geriatric care, they act as your one-stop shop for acute care, immunizations, and minor surgeries, ensuring you receive the fastest and most convenient care possible. Whether you need a same-day appointment or are looking to schedule your yearly wellness check, this team has you covered. If you're looking for a new family doctor or need immediate care, turn to the compassionate team at Jackson River Family Practice. Call them today at (540) 862-6750 or visit their website for more information.

Dr. Rowell and Barbara were excellent. They listen to my concerns, included me in my health plan…read moreand went above and beyond for my care. I'm usually one who doesn't like to go to urgent care when I'm sick, but I'm surely glad I did today. I will definitely be using this facility again and recommend you go.

Just turned away my girlfriend at 415 becuse the had enough patiemts for the day...i guess its only…read moreurgent when they feel like it! We will NEVER COME BACK!

I have never had a problem with this Clinic or the people that work there, and I have been going to…read morethem since they opened. My PCP is always too busy to see me within two weeks. They can be crowded but that speaks highly of them.

Awful place do not care go anywhere else they treat you like a pos not a person .If your…read moreexpectations are to feel any better your sadly mistaken. They could care less if you hurting there leave you in the same condition as you came. Ive been to vets that treat the animals better!!!!

We took our special needs son there to get an exam after he burned his leg and we were treated so…read morewell. The entire staff was so friendly and caring. We got there less than hour before closing time on a Saturday night and we were the only people there. It was so nice to have attentive and professional staff helping us.

Went in for sinus infection. PA had zero beside manor. Hit my left forehead with his finger so hard…read moreto check for pain(I actually cried out) that I wouldn't let him do it to the right side. No apology. Ridiculous. He actually hurt me, I requested certain antibiotics from my previous records because Ive had issues with the "mycins"..so he prescribed the mycins anyway. He wrote stuffy nose. I had a runny nose. Previous records shows with 10mg steroids I ended up in ER. So he prescribed that too. Sigh. RN handed me the scripts and gave me the rush out the door. I won't go back there. Ever.

I needed to be seen for something and didn't want to go to an ER. It is likely a viral illness. My…read moreson and I had the same symptoms. When we arrived after booking our appointments online, we were promptly seen and triaged. The PA was thorough and conducted appropriate lab work. We left with appropriate care. This visit was much better than the first one I made with them. My son and I received great care. I would go back to them again for similar symptoms. When looking at their ratings versus other facilities in the area that were open today - they had the best ratings and once we arrived they got patients in and out quickly.

Staff and doctors are amazing. It's the now 3rd party billing that makes AFC horrible…read more The 3rd party billing is in a "different" country. And they've screwed up my families billing to many times to count. We have 2, yes two forms of health insurance. When you try to call to fix the issue, you can't understand what they are saying except for "that's your bill, pay now?" "We bill you, you pay" Avoid the medical billing shakedown from these 3rd party mobsters. They'll have you in collections for thousands over a aspirin that you never took. They do medical billing code like they are playing a game of bingo. AFC, if you want to be a better place, ditch the 3rd party mobsters and con artists. Staff and doctors are great, not worth dealing with a shakedown for your money because they have no idea how to bill your insurance.