Great experience with service and surgery withy Dr. Dawson. Very personable and knowledgeable.read more

We went back to Dr Dawson recently. My daughter is 18 now and her ears still bother her from time…read moreto time so we're considering tubes for a fourth time. It's amazing that Dr Dawson has had the same staff for 20 years. Janine and Joann are friendly, efficient, and knowledgeable. They are also happy and it makes the office so much nicer overall. I'm happy that we can still see Dr Dawson when we need him.

i agree with all these terrible reviews for this man who claims to be a top plastic surgeon,…read morespecifically for rhinoplasty. so many awful experiences and outcomes should force him to stop being able to operate on people. after TWO inexcusably bad rhinoplasties with Lamperti, the second surgery being a revision to his gross negligence and errors from the first surgery he still didn't do much of anything to fix HIS errors. then I went to Dr Jan Zemplenyi at the Bel-Red Center in Bellevue and he fixed it all! he was so caring and is also a triple board-certified plastic surgeon. if you are needing a revision, give Dr Z a call. Thomas Lamperti is the WORST and should not be trusted.

I've worked with Dr. Lamperti for several years and have been nothing but impressed with his…read moreknowledge and professionalism. He genuinely cares about his patients and helping them live better lives.

I have just recovered from sinus surgery by Dr. Parker, and I am a blown away by his skills. The…read morepost-operative pain was minimal, even though he had to move bones around in my deviated septum. The doctor's hospital staff at Swedish Hospital was excellent and supportive, and an unpleasant operation was made bearable by them. Wonderful staff at the office and at the hospital. I wish I had the name of his anesthesiologist, because she was kind and gentle, reassuring to my anxieties, and made it so that I woke up with no nausea or drug hangover. Pain meds were only necessary for two days!

I was referred to the clinic from my primary Dr. to have a biopsy on several lumps that appeared on…read moremy neck (likely angry lymph nodes). I had to wait for a consult until Nov 10th, 2022, which was another 5-minute appt. to confirm "yes" biopsy as next step. I then had to wait until Dec 15th for the actual biopsy. Totally get that medical facilities are busy. However, I was told I would get results within 5-7 days, yet it is now Jan 10th, 2023, and I have yet to receive a call. I've called multiple times and have had to leave a message each time. Still no call back. Very frustrating especially given the anxiety about cancer or some other cause that should be treated. So, if you are concerned about a situation I don't recommend going to this clinic.

I was very pleased with Dr. k. He was knowledgeable and caring. He told me what the problem was…read moreand gave me a very simple solution and offered follow up if my problem wasn't fixed.

Saw DR. Rogers at the Edmonds office and her and the whole staff there were excellent. I had to go…read morein for sinus surgery and I was treated with the utmost respect and care. Her and her team did an outstanding job and gave me a follow up call the next day to make sure I was alright. DR. Rogers is an excellent listener and really cares about her patient.

I contacted the Edmonds branch of Puget Sound Ears Nose & Throat to schedule an appointment. When I…read moreasked the representative on the phone how much I would be charged if my insurance did not cover it, she repeatedly reassured me that my insurance would cover the cost as I had Premera Insurance. Once I arrived and was getting checked in I noticed that the lady at the front desk was terribly sick. I was shocked that such a sick person would come to work to check in patients, especially at a medical clinic. However, this wasn't my main concern with this clinic. The doctor I was seeing was Dr. Rodgers. When she entered into the room, she simply stated "My name is Dr. Rodgers, what can I do for your today?" No smile and no handshake; she was very dry and serious. Every time I asked her a question, she would respond as if she was irritated and annoyed of me. It was such an unfortunate experience that at times, I considered getting up and leaving because I felt so uncomfortable. Even my husband, who was with me and who is also a doctor, was astonished by her terrible bed-side manners and poor attitude. Instead of discussing my concerns or explaining why I was having those specific symptoms (despite my attempts of asking and her annoyed, short responses), she simply prescribed some medications and sprays. It was as if she was trying to meet a quota and needed to rush me out of there. Despite what the representative stated when scheduling my appointment, Premera has now indicated that they will only cover a portion of this $500 visit and that I will be responsible for the remaining $300 or so. If I had known that the visit would be so costly and for such a terrible and useless experience/appointment I would not have scheduled it. I would not recommend visiting this clinic.

My son was able to get an appointment here same day for what we thought was an ear issue ...turns…read moreout it may be inflammation in his neck gland. I called the nurse back after the appointment to ask a question and she returned my call after directly speaking with the Doctor. We really could not have asked for more.

They're very focused on selling you surgery as the solution for sinus problems. It's extremely…read moredifficult to get anyone to call you back and they don't answer their main phone line. Getting information about the risks of surgery took weeks of calling and they acted suprised and put out that I would want to know before I decided on surgery. They wanted me to just schedule the surgery, pay the initial fee, then on the day of my surgery they would "give me the paperwork" that explained the risks? How are you supposed to make an informed decision on whether you even want surgery? The office is constantly running late and overbooked. Your appointment will never start anywhere near on time. Doctors run back and forth between patients during your appointment, leaving you sitting around alone in an exam room for no reason. Once they have your money and you're done with the surgery, they ghost you if you end up with problems from it. My surgery caused more problems than it solved. I wish I'd never done it. On top of all that, half of their front office staff is bitchy and unprofessional, like incompetent teenage mean girls.

I recently had a scary "event" with my hearing. I got an appointment promptly (within a week of…read morecalling) with Dr. A. Lowery at Puget Sound ENT in Edmonds. Upon arrival, I was shown into a room to do a hearing test. The woman doing the test was very kind, patient with me and thorough. I then saw Dr. Lowrey. It didn't take her very long to figure out what my problem was, she listened very carefully to the symptoms I described and checked me thoroughly. She was a great listener. She was patient with me expressing my feelings (and fears) and diagnosed me, giving me the specific directions of what I could do to "fix" my problem. I was very satisfied with the entire office, their staff and my experience.

I left this visit disappointed. I scheduled with a specialty ENT practice expecting a more…read morecomprehensive evaluation for severe ear pain, pressure, hearing reduction, and recurring issues associated with flying. The PA may ultimately be correct that this is eustachian tube dysfunction and fluid that will take time to resolve, but I did not feel heard during the visit. When I asked about additional options, including imaging, tubes, or other interventions given my ongoing symptoms and upcoming travel, the discussion felt dismissive and at times patronizing rather than collaborative. The visit itself consisted primarily of earwax removal and a prescription, which left me feeling like I had not received the level of specialist consultation I expected from an ENT practice. I've since scheduled follow-up with one of the physicians and am hopeful for a more thorough discussion of both short-term management and longer-term prevention strategies.

Ever since I became a patient of Dr. Brockenbrough, I have been free from the chronic and recurrent…read moresinus problems I struggled with for years. He truly listens, recommends only the necessary tests and treatments, and creates a personalized care plan. His expertise, professionalism, and compassionate approach have made a tremendous difference in my quality of life. I feel better than I have in years. I am incredibly grateful to have such an outstanding ENT physician in our community. Highly recommended!

I also wish I could give zero star. Dr Brockenbrough and his PA told me to stop treating my…read moresymptoms as infection and take some Tylenol. They did not believe me and made me feel like a hypochondriac. Thank God I found a doctor who believed me and diagnosed me serious immunodeficiency

I originally went to Dr. Shah as a referral because I couldn't breathe out of my nose and my…read moreallergist suspected the issue was structural. Dr. Shah was fantastic. He is clearly an expert, and he was able to show me and walk me through his analysis and my options in a way that few doctors are able or willing to do. In the end I went through with surgery and I am very happy with the results. In addition to all that, he set up an appointment and came in off-hours on a weekend to improve my care post-surgery when it was needed. I would recommend him to family or anyone here.

I want to write a 5 star review for this Doctor - but separate from Lakeshore Clinic in Bothell,…read morewhere she works. Dr. Theresa Platz works at Lakeshore Clinic and is a stand-out in every sense. Lakeshore Clinic is getting better, but may be worth 2-3 stars tops. Dr. Platz is hard to get into and the scheduler offers other doctors when they tell you she's not available. I wait, or go elsewhere if need be. Lakeshore has a blood-draw & specimen lab, and X-ray faicility. However they lose X-rays and tell you to come back the following week for a simple blood draw... etc. It's hit & miss whether this place is more convenient than if she had a private office.

Dr. Platz is the best physician I have ever met! She's been our family doctor for more than 20…read moreyears. She is extremely professional, super competent, very nice and understanding and always has the right diagnose and the right remedy. She has treated everything from a sinus infection to broken bones and she has set the bar in the medical profession very high. It's been a pleasure, privilege and an honor to have Dr. Platz care for our family.