Dr. Zhou is absolutely incredible…read more  It's been about 1 months since my surgery and I cannot be any more pleased to have had him as my doctor/surgeon. He is thorough, caring, and extremely knowledgeable. After diagnosing my health issue, he came up with a game plan and made me feel cared throughout the process. The medical staff was very responsive, from scheduling, Insurance, and pre / post surgery appointments.   From the bottom of my heart, I could not be more grateful for the care I received from Dr. Zhou and his medical team.  TD

I highly recommend Dr. Zhou. Knowledgable, intelligent with good bedside manners.read more

We were referred to Dr. Truong by our OT because of concerns about our daughter's swallow…read morecoordination. As first time parents dealing with feeding issues, we were already stressed and looking for guidance from a medical professional. Instead, we were met with a dismissive doctor with terrible bedside manner. He made us feel guilty for subjecting our daughter to a tongue tie revision and oral therapy that had been recommended by our daughter's ped and LC. After a brief examination of our daughter he said everything looked fine. We asked whether a swallow study might help assess her coordination, but were advised it was unnecessary as long as she was gaining weight and having wet diapers. We left the appointment feeling completely dismissed and unsettled. We ended up scheduling an appointment with Seattle Children's OT for a second opinion and they immediately noticed something was off and referred us for a swallow study. Our daughter was diagnosed with a severe swallow coordination disorder with silent aspiration. She was admitted to the hospital and required an NG tube to feed safely. We're grateful we trusted our instincts and continued advocating for further evaluation for our daughter. We do carry some guilt for not pushing harder at the initial visit, knowing it resulted in weeks of unsafe feeding and added stress for our family. If you're a parent and something feels off, trust that feeling and do not hesitate to seek a second opinion.

Proliance has rolled up an absurd share of the local ENT market, and they act like it. The doctors…read moreare fine, but the admin is incredibly callous. They couldn't give a flying f@#% if you are screaming in pain after surgery ... they'd still rather buy a slightly bigger boat than pay someone to answer the phone. If you think this is an issue, file a complaint here: https://www.atg.wa.gov/antitrustunfair-trade-practices

Great experience with service and surgery withy Dr. Dawson. Very personable and knowledgeable.read more

We went back to Dr Dawson recently. My daughter is 18 now and her ears still bother her from time…read moreto time so we're considering tubes for a fourth time. It's amazing that Dr Dawson has had the same staff for 20 years. Janine and Joann are friendly, efficient, and knowledgeable. They are also happy and it makes the office so much nicer overall. I'm happy that we can still see Dr Dawson when we need him.

Proliance ear nose and throat…read more Accident delayed caused lateness and it took over an hour and half to get there! Then it took another half a hour to get through the building, parking and two elevators!!!! All to be told, come back another day! With a nonchalant attitude! No empathy, understanding or compassion, just plain BLAH! After all the time to get there and another month to reschedule!

Dr. Knapp is a god-send! I have been miserable the last 5-6 years. I couldn't breathe, was coughing…read moreconstantly, couldn't lose my baby weight because I'd go to the gym and be wheezing and have to stop. Probably worst of all were the constant sinus infections, 5-8 infections each year. I was always on antibiotics--the last infection took me through four different antibiotics and none would help. I was referred to Dr. Knapp's office a couple months ago, and he went through my CT scans, did an exam, and determined the root cause of my problems: small cavities, infected tissue that no medication would help, deviated septum, and just very small airways. He gave me lots of options, and also mentioned surgery. I have heard how awful sinus surgery is, but he told me that while he can't guarantee it to cure 100% of my ailments, that it would make my life significantly better. So, I went in a month ago and had turbinate reduction (he took an inch off from one cavity!), removal of the infected tissue and opening of my passageways, as well as a septoplasty. A month after the surgery now, I feel like my entire life has changed. I haven't coughed once! I used to stay up all night coughing, every night. The recovery has had some pretty disgusting parts, but I can't tell you how amazing it is to be able to breath. I only had dissolvable packing, which I heard is the worst part of the recovery, and no bruising at all. He's a miracle worker, and his staff is fantastic: his nurse was always available to me, (he even called me twice on the phone, which I have never heard of a doctor doing before), and his billing staff worked diligently to get my stubborn insurance to cover the cost. Another reassuring point is that I see an amazing doctor for my asthma and allergy issues, and he and Dr. Knapp told me the same things about treatment, ailments, recovery, without ever even talking to each other. I was very impressed that these doctors were on the same page. :) He's amazing!

I've been going to both Proliance ENT offices several times the past year, and every time has been…read moretop notch. Definitely one of those "You never want to have to go to a doctor, but if you do then go to this one" situations. The building is a bit hard to find due to the sheer size of the hospital, but the staff is fantastic. I came in for a followup on a procedure, and it honestly felt like I was just getting my car tuned up. Efficient experience, I was in and out in about 5 minutes, and yet everyone took the time to make sure I had no questions or concerns. Just an overall great experience.

Proliance has rolled up an absurd share of the local ENT market, and they act like it. The doctors…read moreare fine, but the admin is incredibly callous. They couldn't give a flying f@#% if you are screaming in pain after surgery ... they'd still rather buy a slightly bigger boat than pay someone to answer the phone. If you think this is an issue, file a complaint here: https://www.atg.wa.gov/antitrustunfair-trade-practices

They're very focused on selling you surgery as the solution for sinus problems. It's extremely…read moredifficult to get anyone to call you back and they don't answer their main phone line. Getting information about the risks of surgery took weeks of calling and they acted suprised and put out that I would want to know before I decided on surgery. They wanted me to just schedule the surgery, pay the initial fee, then on the day of my surgery they would "give me the paperwork" that explained the risks? How are you supposed to make an informed decision on whether you even want surgery? The office is constantly running late and overbooked. Your appointment will never start anywhere near on time. Doctors run back and forth between patients during your appointment, leaving you sitting around alone in an exam room for no reason. Once they have your money and you're done with the surgery, they ghost you if you end up with problems from it. My surgery caused more problems than it solved. I wish I'd never done it. On top of all that, half of their front office staff is bitchy and unprofessional, like incompetent teenage mean girls.

I had my first appointment with this office today. They were helpful, very friendly, and…read moreprofessional. Jeff Robin, the PA I was assigned to see, was excellent. He discussed everything with me prior to performing any treatment. He gave me options, and was respectful of my choices. I was very pleased and would not hesitate to recommend this office to friends and family.

While the initial experience could have been better, I feel like the quick response and good…read morecustomer service after the fact mostly makes up for it.

I have had a very good experience with Dr. Pinczower. He helped restore my hearing after a bad ear…read moreinfection and was not only professional but very kind in reassuring me about getting a shot in my ear drum. He was also concerned on one visit that I had to wait a few minutes because of a miscommunication between offices.

Oh, Dr. Song. I really don't have anything against her as a person. She came along at a really…read morebad time in my life. Actually, life was wonderful when we met, but it quickly went down hill. I went to Dr. Song for dizziness and vertigo last summer. After waiting almost 3 weeks to see her, I was a little thrown off when she spent 5 minutes with me by using a flashlight to look at my eyes. She asked me a couple of questions then told me the reason for my dizziness and vertigo was from my sodium intake. What? I was immediately pissed off and upset, and I let Dr. Song know. She didn't ask me anything about what I eat. If she had, she'd know that I rarely eat processed foods, and I actually look at labels of food almost obsessively. She kept saying, "I can't imagine what you're going through". She referred me to get an MRI, "just in case", but told me to lower my sodium. 10 minutes later, I was on my way out of an appointment I had waited 3 weeks for. I wanted an answer to why I was dizzy and had vertigo. I am otherwise healthy, so assumed my symptoms were due to an inner ear issue. I went to the MRI, but didn't expect what was about to come. They told me I would hear from Dr. Song in a week, unless they had found something. Dr. Song called me the next morning. She said, "yah, um, you have a brain tumor". WTF? And again, "I can't imagine what you're going through" with the same sincerity as before. None. I'll never forget that conversation as long as I live. Nobody wants that call, and I won't bore you with the details other than to say that I am recovering from the serious and painful ordeal of brain surgery, but Dr. Song's bedside manner was absolutely awful at the worst time in my life. I would dissuade anyone from seeing her. I had actually written a letter to the medical director of the clinic conveying my experience, but threw it away when I found out about my brain tumor. I had other things to worry about.

I love Dr. Song, she has been doing small procedures on my face for about two years and I have…read morenever had anything but great results. She is a sweet lady and makes you feel right at home when you are with her. She recently did a laser treatment to my face to decrease brown spots due to sun and age as well as blood vessels that like to show up out of no where. I truly recommmend her, and will never go anywhere else. I love, love, love her!!!

I've been seeing Dr. Zemplenyi (Dr. Z) for more than 20 years, and I truly can't say enough…read morewonderful things about him. He is an exceptional doctor, but just as importantly, an incredibly kind, respectful and caring person with an incredible bedside manner. What I've always appreciated most is how conservative and thoughtful he is in his approach. He gives you his genuine, honest opinion about what you need--and what you don't need--even when that means less money in his pocket. That kind of integrity is rare, and after more than two decades, I trust his judgment completely. He also always goes the extra mile for his patients. You never feel rushed or like just another appointment. He listens, he cares, and he takes tremendous pride in his work. And he is seriously an artist. His eye, skill and attention to detail are extraordinary. His goal is always to make you look like the best version of yourself--natural, beautiful and never overdone. After 20+ years, I don't just think he is an outstanding doctor; I genuinely love him as a person. I feel incredibly lucky to call Dr. Zemplenyi my doctor and would recommend him without hesitation.

Very bad, dangerous, staff and everything is very poor. Post…read moreop. Recovery was so bad no one knew what to do. Medicare is backed this facility. Many doctors are using this cheap place to do their surgery here instead of hospitals or their own facilities. Always start with questions to surgeon " where exactly will the surgery take place!" Many doctors will stall to tell you until last minute. Beware of this!

I highly recommend this practice/medical team. Both Austin and Alicia, the office staff/medical…read moreassistants, are always are SO friendly and go the extra mile to help patients. Any questions/scheduling needs are addressed quickly, their billing is very transparent/affordable and my appointments are always on time. Dr. Scott Greenspahn is very knowledgeable and has helped push me to make progress with both mental and physical health in ways that I am comfortable with. He collaborates to make individualized plans with his patients and checks in on the progress that was made every single visit. He also is fun to talk to and has a great sense a humor. What more could you ask for a doctor?! I moved to Washington a couple of years ago and knew nothing about navigating medical care in a new state. Prior to finding Coho, I called SO many different practices and either did not receive a call back, was overcharged, or was seen by a doctor who did not spend any time getting to know me/didn't care about my overall health. I was frustrated and close to giving up before I found Coho. This practice provided a completely different experience and my opinion is that this is the way health care should be handled by all medial professionals. I would recommend this practice to all of my friends, family, and anyone who is looking for a doctor that actually cares.

After years of hard drug abuse, my husband and I came to Dr. Scott Greenspahn out of desperation to…read moresave our lives. We tried everything and nothing worked. Until he put us on the Suboxone program. We have both remained abstinent, with zero relapses. Dr. Scott has an educated, intimate knowledge of how to successfully keep his patients safe and comfortable on Suboxone, and even more importantly how to get us off. Stopping this medication is a long, arduous process and Dr. Scott has the exact protocol to do so SUCCESSFULLY. He has stuck by us through the years and has singlehandedly KEPT us clean, sober and thriving!