I was referred to Dr. Farid @ Optum by my PCP Dr. Parle-Pechera (also @Optum, and also…read morefantastic...). Long story short, she saved my life entirely due to her incredible attention to detail, with a need to always prioritize her patients safety. She uncovered an unruptured brain aneurysm that would have either killed me or left me disabled. My allergies and sinuses had been bothering me for years, and I wanted some advice. She was incredibly attentive and thorough in all of my visits with her. She sent me for a hearing test and and allergy test and while I had some imaging of my sinuses, she went above and beyond normal guidelines and sent me for a CT scan that led to the aneurysm finding, an incidental finding, entirely based on her experience and instincts. Aneurysm has been stented, and I will be glad to have Dr. Farid finally do my Septoplasty. So incredibly lucky to have been referred to Dr. Farid!!! She really takes her time with patients, and is a great listener. I have never ever felt rushed n our many appointments. You are lucky if also found her :)

Dr. Farid is an amazing doctor--she has a great bedside manner. She provides excellent medical care…read moreand goes above and beyond. She discovered within minutes that what another provider had dismissed as routine polyps in my sinus area was much more serious. In the same day, I was in MRI--she discovered it was cancer, and saw me through the entire process of getting me diagnosed, biopsied and nearly 2 years later I am cancer free. Her office staff cares and actually answers the phone, too..... This is the first review I have ever written online, so that kind of says it all.

Conservative and thoughtful doctor. He walks you through where the issues is and works to correct…read morewithin medical limits you are comfortable with. He has a personal bedside manner as well.

An ok location across from the mall The building is a big…read moremaze at first, was a bit weird & confusing. The receptionist & dr were splendid & very warm, made me feel at ease being there. Very knowledgeable w/insurance plan and understood what I was in need of, excited and nervous for the procedure but afterwards will be relieved. I realized this was all a ploy - I explained the situation to the Dr.'s front desk person & payments - but they now want to take me to court for double my original amount I owe?

Dr Herschberg is amazing. I been going here for 2 years now to get my ears clean & he does any…read moreexcellent job. Location is convenient!

Well, what was going on with my throat was- my tonsils were staking claim on their territory and I…read morebelieve were planning a coup d'etat and a general overthrow of power. Dr Yue fixed me up and she fixed me up good. She took time to answer all my questions (I'm a bit of a hypochondriac), no matter how annoying they may have been...she also called me the day of the surgery just to check in before the operation (which was yesterday, btw- so if this review doesn't read very well, please know I'm doped up at the moment). She even laughed at my jokes when I was coming out of the fog of anasthesia- I'm a happy drunk... I also asked all the nurses about their opinion of her and I kept hearing terms as "top-notch", "the best" and so on. She is very compassionate and will really look out for you...and HEY, she answers her phone!!!

Okay, I totally get the initial customer service aspect, but Dr. Yue is one of the most caring and…read morecompassionate doctors I have seen. She just fixed my deviated septum and did a sinus "clean-out", and I already feel so much better. Do not hesitate to call Dr. Yue, and have a little patience with her on the phone. After all, how often do you get to talk to the actual Dr.?

Had similar experiences than earlier post from 2024…read more.. Went in for a 15 minute initial exam. Dr. Chan informed me "Here, I will get the camera so we can both see" and barely placed the camera inside my nose. The camera did not reveal any information Dr. Chan did not already have from the initial exam. I was billed $1200 for the visit. $600 for Endsoscopy (the brief camera insert), and $600 in facility fees. I consider Dr. Chan untrustworthy and misrepresents his work.

A medical condition was observed during a visit via PacMed - Northgate that resulted in a referral…read moreto Swedish Medical Center's otolaryngology or ear, nose, throat specialists. I opted for the Seattle - Ballard location over the Seattle - First Hill or Issaquah locations due to proximity to Shoreline. *Visit #1 initial consultation on 2/17/21, free street parking up to 4 hours. Masked, temperature checked, and socially distanced in a tiny reception area. Initial intake forms were completed. We met Dr. Chan and a medical transcription assistant in a clean exam room, all of us masked. Vitals and visual ENT observations taken. Observation concurred with the family medical doctor from PacMed. Professional demeanor and procedure explained in clear layperson's terminology. We spent more time in the waiting area, than the actual exam room. Despite having insurance coverage, the bill was over $300. Guess this situation is considered cosmetic, insert eye roll here towards Swedish and Premera. *Visit #2 actual outpatient procedure on 3/10/21, paid $1 for two hours street parking. Initially this procedure was scheduled two weeks earlier. Day of the procedure, I received a phone call two hours prior that Dr. Chan requested this appointment to be cancelled and rescheduled. I remembered being so annoyed because of the logistics to get that time off from work. Turned out it was a smart decision to reschedule, because the performed procedure should not be hurried and become a haphazard epic fail. Folks present in the clean exam room, were myself, the patient, Dr. Chan, his medical transcription assistant, and his nurse. The procedure used localized injections of lidocaine and patient was conscious throughout the procedure. I was given a handful of neosporin packets and the antibiotic prescription was phoned in to our local Bartell Drugs in Shoreline. I was present more for morale support, but as a science professional was observing the entire procedure like a hawk, and to comprehend the after care instructions. Dr. Chan narrated the procedure, did the least invasive but thorough extraction, and deft sterile saline rinse and suture closure. *Visit #3 removal of stitches on 3/15/21, paid 25 cents for 30 minutes street parking Folks present in the exam room, were myself, the patient, Dr. Chan, and his medical transcription assistant. Took only a few minutes, snip snip, a dab of neosporin, and all done. This was an uneventful procedure. No infection, no reaction to the antibiotic prescribed, thankfully. All done. Just glad the pathology report stated it was a benign dermal cyst. As long as I don't hear the words malignant or cancer, I'm a happy Mama Bear. I now await a whopper of a medical bill from Swedish and Premera. The Yelp reviews were across the board, which had me wary having Dr. Vincent Chan as the initial medical specialist referral. But for these specific three appointments, all of my questions on behalf of the patient were answered. I was satisfied with the final outcome. Professional, straightforward, thorough.