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    Think Smart Tech

    5.0 (3 reviews)
    Open 7:00 am - 7:00 pm

    Services - Think Smart Tech

    Home automation repair

    Component automation

    Security monitoring services

    3 More Services

    Security system installation

    Security system repair

    Home system automation

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    HD Connections

    HD Connections

    (2 reviews)

    We had HD connections complete our new custom home install. They completed all AV wiring, home…read moresecurity, camera installation and a Cell booster to our new home. We spent a significant amount of money with them. Once we worked out a few kinks with some HDMI wiring and our Cell booster while finishing the home everything worked well. Our issue with them (Amanda, Dan) is our cameras are not working. We contacted them and they came out for $150 service fee and told us our power cord was not working. He did not have a power cord and told us to order one. We replaced the cord and the power came back but our router is not working. We were then told to call the manufacturer and it was not their issue or they would charge another $150 to come back out and try to access the situation (which was not figured out on the first visit). I told them I would drop the router off myself but received no response from Amanda. I understand this to a certain extent but I would think since they did the whole home installation they would help us out to get this fixed. We have been paying a monthly service charge for over 4 1/2 years on top of this. We also asked to see the contract we signed for the monthly service fee which we thought was for 4 years but Amanda said it was for 5 years. We still have not received the contract we signed and have not received the phone number for the Manufacturer. I would highly proceed with caution, especially if you need any help once they complete your install.

    We looked at a lot of different companies to help update our security system, theater room and and…read morefew other odds and ends. HD connections gave us a comprehensive plan with different options in terms of timing and order of importance based on our needs and wants. I am SO glad we opted to go with them. Ben, Dan and Amanda are FANTASTIC and we could not be happier with the work preformed. We are already talking about the next level of updates and will absolutely be using their services again.

    Think Smart Tech - securitysystems - Updated May 2026

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