I have been to this Office Depot for going on the last 3 years since moving in the vicinity. It has…read moredecent parking and easily located. Prices are reasonable too. However, I am going to discuss customer service and the lack thereof. First, getting someone on the phone these post-pandemic days is an obstacle at best. You have to go through the automated system and then on hold for what feels like an eternity. Earlier today I called to confirm that an item I was purchasing (need for a non-profit I am doing volunteer work with) was in stock and I could order it. I actually had 2 similar items I had him look up. The gentleman said they had 1 left of one item. The other they don't offer in stores and he thought it was weird that online still offered it. I had planned on curbside pickup while I was running errands. I thank him, we hang up and I put in the order. Then 2 minutes later (no joke) I receive an email stating the item isn't available. I'm like WHAT?!?! So I called back and spoke to a different gentleman and gave him the item number and sure enough, it is there. I explained the situation and he said that is weird. I should try again and he will bring it out to me. I said how about you fix your glitch in the system first? Now let me share this, I know banking rules and time frames. Even if it does get credited back to my account, it will take 2-3 business days. I said to the sales person 'you want me to purchase another one, using more funds and then wait for the refund you claim was already done but my bank doesn't show it yet?' I was irate. I will own it. FIX YOUR INVENTORY! IT SHOULD COMMUNICATE ACCURATELY WITH YOUR ONLINE STORE! As a business lady, this wasn't good business. I am glad there are other options in getting business supplies. They have had to downsize and the Glendale Office Depot closed down during the pandemic too.

I needed some help with printing and Jasmine answered the phone. She told me she could help but…read morewhen I got there she was at lunch. Judah was behind the counter and he asked her what we had discussed and she took her time from her lunch break to explain to him everything we had talked about earlier. Judah knew just what to do to help. Both of them were so helpful to me. I had been going to FedEx but get such good printing treatment here that I'm going to start using this one. The people have shown themselves to be very kind and helpful.

Maria is the GOAT!…read more We have a little drink and snack cooler on our front porch for delivery drivers and mail carriers. I made a simple sign for it and needed it printed at a specific size and laminated. I explained what I was doing to Maria, and she actually walked me through some self-service options that could save me some cost. I told her I had no interest in learning what I was doing today :) and would much rather just let her handle it this time. No problem at all. Also, Maria multitasks like nobody's business. She was helping multiple people at once, keeping everything moving, and staying friendly even when some of the other customers were... less than friendly. The sign turned out exactly how I wanted it. The best. Thanks, Maria!

Amazon has taken it's toll on retail…read more... Still Staples carries on....thank you. Needed to buy some legal size printing paper 8.5-14. Target didnt have it...and most places do not. Staples had one type. I have purchased a printer here too and it was great. In a pinch Staples is great

I met Teresa Lehman at the Aurora Chamber of Commerce. I heard that she and her company really…read morefocused on providing great service, so I ordered several printers and ink cartridges from Nelowet, and I was amazed when they were delivered within 2 days. Guess what? One of the printers I ordered didn't work well with the software that I use, so Teresa and her team spent more than 2 hours with me trying to find a solution. I can tell you that they were committed to finding a solution for me! John and Gilbert are professional, knowledgeable, and are really focused on helping their Customers. I ordered my next printer and ink from Nelowet, and Teresa delivered it personally! If you're looking for great service along with a great team to work with, I'd recommend Nelowet Business Machines!

ABSOLUTELY DO NOT recommend them for service. I was charged $150.00 upfront for service and told…read moreI would receive a call back regarding repairs within 4 days. However, I had to call them twice to find out the status of the repair - NO RESPONSE BACK. After 2 weeks I went back to their office and picked my printer up with NO REPAIRS, NO RESPONSE from the person responsible for repairs or to return my calls. The receptionist at the front desk, Melanie Vidal, was pleasant to work with. However, THAT DOES NOT REFLECT the rest of their poor service to the customer.

Big props to the print shop. I needed some business cards printed like yesterday as I was on my way…read moreto represent for a charity event. They were able to print me 100 cards plus a 25% up charge for expedited service in which it took them less than 10 minutes to print and trim. The adhoc business cards were a success and will last until I am able to receive the card design I want. FYI, order and receive new business cards before changing your social network name ‍

Came in to order some business cards and while the associate was nice he basically said he was just…read moreabout to get off and they were too busy at the time to create a custom order (I had a physical copy of the card I needed recreated) and to come back next week sometime with a PDF of what I wanted and they could probably help then. I created them on Canva for 2x as many cards and for 1/2 the price.

Wow! This a great way to make extra money. I am going on my seventh transaction with esurplus2cash…read moreand have made over three thousand dollars in extra money over a year and half. My transactions have all gone well and i have received the fairest market value for all the copy machine supplies i have sold. They will truly bend over backwards to buy your surplus toner and copy machine supplies. If you have any surplus ink toner or copy machine parts laying in your office or at home for whatever reason; dont let it sit useless turn it into cash with this wonderful company. The owner, has taken his personal time to call, text or email if i ever had a question. These guys are fast, efficient and knowledgeable.

This business is not paying for surplus toner they receive. I tried to get a payment from them but…read moreI always get an excuse for him not to pay. First he said he would sent a check right away- I waited two weeks but nothing came and when I contacted them he says that a check was sent but I never received one. After my next contact he told me he'll send it now. This was three weeks ago but I'm still waiting for the payment. NOBODY SHOULD DO ANY BUSINESS WITH THIS "COMPANY". It's a total scam. Keep your toner and send it to a trustworthy company.

Never in my entire life have I felt so grateful to a corporation as I do about Office Depot. I…read morebought my laptop with them about a year ago and got great service. Earlier this week, I dropped that laptop and damaged the hard drive. I went to Office Depot and found out it would cost quite a bit to fix--it might not even be worth fixing. Just then, my cell phone rang and it was about my terminally ill sister--they believe she only has a few more days. At that point, I started crying and told the employee I had to leave. I'm sure he overheard some of the conversation. The manager came over because I was upset. I told him it wasn't anything to do with the store - the employee was really great--this was a personal problem. He said he didn't care and that I wasn't leaving his store upset. He took my broken computer and gave me a brand new one. It's a better computer. As I write this review, I am in tears because I still cannot believe he did that for me. I can't express how much his gesture touched me. I will be loyal to them forever and I want everyone to know what Office Depot is about.

I went in for my TSA Pre Check appointment & the directions clearly state to bring your state ID…read more(see photo) so that's what I showed up with. The clerk Sharon helping me chewed me out even though I showed her the text stating it only says to bring your state ID. Like literally yelling at me in the store with other people around. Such a humiliating experience. Sharon is a very unprofessional & rude employee. I 1000% recommend NOT coming to this location especially for TSA pre check.

David Hamby was at our location this morning. He is always very professional and friendly and does…read morea great job. He inspects the whole copier, cleans it, and communicates to us what he did. We always receive great customer care from him. He is the nicest person and even though one of our copiers is down, we are happy to see him! Dusty Lasswell Assistant Purchaser Applied Technology Associates Albuquerque, NM

Every time I have an issue with my computer, they know exactly what to do. I highly recommend using…read morethem for all your computer needs. I usually speak with Paul S. and he is amazing at what he does :) If I have another problem, he's the guy I would go to

Helpful, professional, fast and high quality! Highly recommend, thanks for helping us in a bind!read more

From the owner: For over four decades, Rocky Mountain Business Products has been the trusted partner for Colorado…read morebusinesses. More than just an office supply store, we offer a comprehensive suite of solutions including custom printing, promotional items, and janitorial supplies. With a commitment to our community since 1977, we provide an extensive inventory and a dedicated team focused on your success. Discover the ease of same-day or next-day service and experience the difference of a family-owned business that genuinely cares. Partner with Rocky Mountain Business Products and elevate your business operations today.

I've been looking for a mesh office chair to go with my desk. Good thing I found this place because…read moreit saved me from a bad purchase and got me into a good one. First, this place is the size of an airplane hangar. Ok, maybe not that big but you get the idea. They have all kinds of office furniture, including a pretty good line of mesh chairs. I saw the one I was going to buy on-line so I gave it the butt test. Wow, good thing I held off on buying it. It felt awkward. The guy helping me out went out of his way to show me every style of mesh chair he had available and went through all the adjustments you can make in every model for comfort. It was very easy, comfortable and friendly in this place with a good line of chairs to choose from. How could I not buy a chair here?!

Apparently Friday is NOT the day to go in as it seems that is their slower day where they aren't…read morestaffed. I walked in and wasn't greeted by a single soul, nor could I see a person anywhere. Generally in furniture stores I feel you get mobbed but this was so far in the other direction where it seemed there wasn't anyone even working in this ghost town. I went about checking out chairs. Turns out they don't update their online inventory well so that most of what I found online before driving out here wasn't actually available. I came across one nice guy finally who apparently was a stock person. He was able to confirm certain chairs weren't available, and was very nice to hep me, but said I had to find a sales person to get more info on a few things. He took me up to a very exasperated person who helped but was rushed and didn't quite pay attention to what I was saying for the situation. The front desk gal that ended up checking me out was very nice. the chair I picked out was not marked, the gal that priced it was quoting me for a table which I wasn't even asking for and had to remind her of twice, and then seemingly just made a price up for the chair I was actually asking for which I'm not sure was really worth the price. I probably should have just walked out and went elsewhere....the chair I got is in great condition but I just don't think worth the cost for ONE chair. I get it for what they want to sell in bulk office space wise, but considering my office is soon to be looking for furniture, I have learned a valuable lesson of where we shouldn't go. No refunds for used which is what the bulk of the store was that I saw.