I've been here a handful of times since it's close to my house, and I think the staff and store is…read moregreat. There's always been multiple people on staff when I've gone and they're very knowledgeable/kind/helpful. They've always been able to answer my myriad of questions about their electronics and help me find whatever it is I need. Plus, store pickup is super quick (10 minutes). The customer service is a huge reason I choose to shop here over Walmart or somewhere similar, where I can never find staff to help or retrieve locked products. The store does tend to be a little empty, but that doesn't strike me as weird.

WARD ROAD and 52nd…read more Title: Arrogance I visited this Office Depot location this morning and was struck by how empty the store was and how little the staff seemed to value the few customers they had. As I walked down an aisle, an employee came through pushing a rolling ladder. I picked up on his body language and moved out of the way on my own, without him needing to say anything and without any friction from me. In return, he gave me a hard, get‑out‑of‑the‑way stare that came across less like a busy worker and more like a prerequisite corporate entitlement, as if basic courtesy toward a customer was beneath him. It was an unnecessary power trip and set a very negative tone for the visit. Unfortunately, the same employee rang me up at checkout and reinforced that attitude. The first thing out of his mouth was a demand for my phone number, delivered with the same entitled tone, as if he had a right to my personal information instead of it being my choice. When I declined, he acted annoyed, like my privacy rights were an inconvenience to him, not something the company should respect. He then asked what kind of receipt I wanted. When I said "paper," the standard option, he didn't just process it--he ordered me to press a button to confirm it. I did, but being commanded to push buttons at the register by someone already on a power trip is not customer service. It's condescending and completely unnecessary, and it carries the clear message that the customer is there to obey, not to be served. On top of that, I was then asked if I wanted to round up my purchase for a nonprofit, which I declined and commented that he could round down for me instead. That clearly didn't improve his attitude. At the end of the transaction, he couldn't even be bothered to say "thank you" or "have a good day." No acknowledgment at all that I was a paying customer in a nearly empty store. What makes this even more frustrating is that I actually go out of my way not to buy everything from Amazon. I could have just ordered the notebook online, but I was intentionally trying to support something other than a giant e‑commerce platform. Instead, I was met with pride, arrogance, and an out‑of‑touch corporate mindset that seems determined to push customers away. Going forward, when I do stop by, it will be mainly to observe the cluelessness and how misplaced "corporate ideals" can hollow out a store even faster than online competition.