My brother purchased me 2 hats for my birthday from this location. One of the hats did not fit so i…read morewent to exchange the hat. The first time i was told i needed the credit card used to purchase it (i don't understand why bc i had the gift receipts). The second time (with my brother's credit card in hand) i returned to find the store locked with "cash only" signs in the window - mind you this is 6pm on a Saturday. So i attempted a third time and was told i cannot do anything bc the price was ripped off! (Ive taken the price off every gift I've ever given and never had this issue before). Most unprofessional business Ive ever seen.

I'm a volunteer Firefighter, and the Quatermaster for our department had a logo made by them so we…read morecan go and get hats embroidered. I went there 3 times and they couldn't find it. I was told on my third trip there that the manager knew where it was, but no one in the store would contact him while I was there. I just came back a 4th time and they were supposed to open at 10am at 11am they still hadn't opened very poor customer service!

Very friendly and welcoming service, ready to help. They have a good selection. Store is very…read moreclean. It's at the Danbury Fair mall on the upper level.

Jill and Alyssa were so helpful!!! I always love coming into the store and seeing their smiling…read morefaces. Always so joyful when assisting my clothing needs. Will always recommend!

This is a well stocked store. We've picked up shorts and other clothing there and there are…read morealways a lot of options. There also seems to be a lot of employees who work there, although none of them have ever spoken to me except the one girl at the checkout counter who shrieked "next" when I was waiting to pay. Although she was kind of shouting in general so maybe it wasn't directly at me. She was able to look at her phone while checking me out but she removed all the security tags so that is a win. I've never had to wait too long in line to get checked out so really can't complain. For clothing, I have to say this Dick's is great although for service it's not terrific so I figure that equals a three star rating.

I came in today for a specific Yankees hat. Couldn't find it. It really looked as though they were…read moreshort staffed. I stopped what looked like a manager. Not only did he listen but to find the hat he actually went into the back storage area. Found the hat and brought it out to me. He went above and beyond to help me.

Store is always clean. Employees are friendly and always greeted upon entry. I love going during…read morethe week with no crowds. Always able to find good deals . After all these years they are still trendy and stylish. Plenty of parking outside, might have to walk a little depending on how crowded the mall is. It's conveniently located not far from the mall entrance.

The woman with the long hair in the Baby Gap section was incredibly helpful and is fantastic with…read morekids! My 7 month old was starting to get tired and cranky, but this sales associate brought a smile to his face and made him laugh. We needed a dressier outfit for him and she showed us the options they had in store in his size. My son is tall, so we were looking for something in size 12-18. Some of the dress shirts had buttons that could be dangerous for a 7 month old. She brought it to our attention, which we were very grateful for. We ended up finding a polo for him and a lot of other cute items. Overall, we had a fantastic experience and will definitely return. The only thing that could be improved would be more sizes in stock.

Nice styles but I question the quality of their clothes. I have sweaters and T-shirts from A&F and…read moreBR that are nearly ten years old with no stretching or fuzzing of material. One or two washes of LB and they seem ready to toss or return.

Chelsea and Xavier Are awesome!! Best customer service and experience that I've ever had from a…read moreretailer. They both are a dynamic duo! I will defiantly be back again to buy clothes from this wonderful establishment!

The customer service here is great. I went in asking about a keychain that they had sold many…read moremonths ago, in the hopes that they still had one in stock, or another store did. Jackie took care of me and emailed multiple other stores around the country to try and find it for me (none of them had it). So in the end, I am sadly without my keychain, but happy with my experience.

Went there to purchase a purse for my lovely wife. I'm a hard working American and I was still on…read moremy uniform. Well the person working on the store honestly asked me if I could afford up to a 100$ purse lol lol I felt like I was homeless can't lie. I asked to speak to the manager she was not present, I walked out and went to Michael Kors and got my wife a better quality purse for 300$. Thanks Coach for helping me find a better brand. Smh