Signed a contract with very detailed material specifications. Researched all of them…read more(encapsulation material, dehumidifier, pump) so that I would be comfortable with the large amount I paid. They called me 2 weeks prior to the scheduled appointment to ask if installation could occur earlier. At this point, I assumed they had the agreed upon materials. I had to decline as I was researching some concerns. When they arrived for the scheduled appointment, they did NOT have the encapsulation material or the pump. One of the guys nervously said I was getting "an upgrade" for the material but as I had no time to research I wasn't sure what I got. I was also told that they would show me how to change the filter before they put the dehumidifier in the dark crawlspace. For some reason they neglected to do that.They said the pump would come at a later date. They performed as much of the installation as they could, installing the exterior water line before knowing the height of the pump, so ultimately it was installed on an uphill trajectory. Of course 2 weeks later it failed and water spilled into the crawlspace, which they fixed. They tried to show me how to clean the filter in the dark but of course that wasn't retained. They make a big deal of taking on the dehumidifier 5 year warranty, but the fact is if something goes wrong, as it did recently with mine where the dehumidifier stopped running and humidity levels increased dramatically, I learned they charge $250 just to make a service call. You can also sign up for a maintenance plan for 1 year for $250 where service calls are $45. That's more than heating and air companies charge to service your furnace and air conditioning! So 66 year old fixed income me crawled on my hands and knees to the dehumidifier, spent ten minutes in the dark fumbling with a screwdriver to finally reach the filter, then crawled back out of the crawlspace to clean it, then back on my hands and knees across the crawlspace to re-insert the clean filter that wasn't all that dirty, to once again fumble with the screwdriver to get the filter cover back on, only to get an "E4" error, which is associated with a multitude of different ailments. Absolutely ridiculous exercise when I forked over $5,400 just 15 months ago. I would not recommend them but whoever you go with check the fine print around servicing any equipment that you get. The service fees are exorbitant for just a fairly small dehumidifier and pump. There should be no charge if replacement is needed on a $2,000 dehumidifie!

I waited for days to get a follow up call. Did not call before my appointment time. Called a week…read moreearlier still haven't heard anything. Was exposed to meet me between 10am and 12p

Very satisfied with the insulation work that this company did for us. The guys who came and did…read morethe work masked up and kept their distance, did a good job and cleaned up afterwards. Already notice a big difference in how the house retains its warmth on the chilly nights we have been having. Not cheap but did a good job and hopefully will pay for itself in reducing heating and cooling costs. High marks all around!

From the owner: BPI- Energy Inspections , Insulation-, Solar PV and Hot Water-Thermal Camera and Blower Door Audit…read moreand Reports. Energy Conservation survey's for Residential and Commercial Buildings Reflective insulation, Fiber Glass Insulation, Solar Attic Venting , Attic Sealing

Great customer service--Zach (GM) and Trevor (installer) went above and beyond, well exceeding my…read moreexpectations. After meeting with several other companies, I trusted the CSN estimator the most (John) compared to other companies. Great communication, timeliness, and follow-through. They did not disappoint. Highly recommend!

A great company with wonderful customer service from the beginning inspection and quote process…read moredown to the actual insulation. Michelle, the inspector, was very professional and knowledgable and a great person to work with. The two installers, Darin and Jesse did an fantastic job and the quality of the work was excellent and surprisingly fast! We love to hire local and this company did not disappoint! If your looking to improve your crawlspace Crawl Space Ninja of Asheville is the go to company for the Hendersonville County area.

After having gutters cleaned i was advised to have some roof repairs done. Chandler was responsive…read moreand made valid suggestions to what was needed. The repairs were done efficiently and very cost effectively.

Robert is responsive and communicative. He is timely and gets the job done when he says he will…read more After learning how a roof is supposed to go on, they completed every step. His staff were warm and experts. I will recommend them over and over. You will not be disappointed entrusting them with your roof. Pricing was in the middle which I appreciate middle of the road!

I called Foot Hills Crawlspace in 2023 after receiving multiple quotes from other companies ranging…read morefrom $11,000 to $25,000. Mr. Brook showed up to inspect my crawlspace and literally before he pulled out the driveway, I received an email from him with a quote for $6000 with a 3% discount if booked within two weeks. I thought maybe it was a mistake, as I could not understand, after comparing his quote with the other quotes, how his could be so much less for the same work??? I called maybe six of his 20 or more references and they all were very positive, and said they would use him again; some were business references and they said they use Foothills on a regular basis. I then called Brook and asked if he did veterans, law-enforcement, and or senior discounts, which he did give me an additional 2%. I booked them, they came out on time, Brook introduced me to his crew who were doing the work, and by the end of the day they were done. I was pleased, and my HVAC company, pest control company, engineer, and others who have since gone into my crawlspace, have said what a great job Foothills did. They returned earlier this year to do an annual inspection.

They were horrible!!! Overpriced, ineffective, and very rude. We called 5 times and it took them 4…read moreyears to get back to us. By then, our warranty was out and it was going to cost 1,700 dollars to "fix" it. DO NOT USE THEM!!!!!!!!!!!!!!!!!!!!