We bought our Tiger River HotSpring Spa from Ryan TEN years ago and it is still working GREAT!…read more The product is bullet-proof. We are pretty good about the regular maintenance, but have only had two minor repairs in TEN YEARS! Ryan in Sales could not be more helpful and Matt in Service is knowledgeable and fair. Everyone we have encountered at HotSpring Spas has been friendly. I could not be happier with the way this spa keeps the water clean and how it's always hot and ready to go when we're ready to relax. Thanks for ten great years!

Great job purging, draining and cleaning our hot tub. Will use them again next year!read more

Great Experience, Highly Recommend Coral! They did a great job on our pool remodel and paid close…read moreattention to detail. Also love their scheduling App. Gave a good overview of what was to come each week from start to finish. Thank you Coral Team!

Coral Pool has been a pleasure to work with. Very professional every step of the process. They…read moredidn't push me to do additional work, which can be good. But I did end up asking them to install a new skimmer. My suggestion is to ask them if they recommend anything during the quoting process. Cheers! I am a Yelper helping other yelper.

If you are looking for someone who is knowledgeable and honest, you should go to John. Don't be…read morediscouraged by a few one star reviews on here...look at the work he did and the FIVE STARS reviews from all of his clients, it speaks volumes. At first, when I called him, he said that his work is expensive. I felt a little uncomfortable and thought that how does he know how much I am willing to pay for this project. But then I realized that if someone who is brave enough to say such a thing, he must be good at what he is doing. Besides, I believe in "you get what you paid for". So I called him right back and explained to him what I wanted to do. He came to my house the next day and spent a good amount of time inspecting the property. He did not give me a quote but said it is not worth doing what I wanted to do. He gave me advise on alternative solutions and provided valuable information that I would not have known otherwise. After this experience, I feel like John is the only one that I would trust to do work for my forever pool. He takes pride on his work and once he takes on your work, you know he will turn your pool into a masterpiece.

We were going back and forth on exactly what to do with our 1970's pool. Initially we were just…read moregoing to have the interior replaced, including the tile. We got pricing from Adams Pool and AquaGunite and they were both very close. After speaking with my friend about his experience with John, I decided to meet with him to discuss other options. Let me start by saying, comparing Stonebridge to companies like Adams, Royal, AquaGunite, etc... is like comparing apples and oranges. They are not on the same level. Think of it like comparing a Ferrari to a Honda. John had a vision for our pool and although it entailed much more work and money than we originally figured we ultimately ended up going with John for our project. John was clear in communicating pricing, time frames, sequence of work and would always answer the phone when I called. We ended up adding and deleting scope and John was 100% fair in his pricing for both additive and deductive change orders. Believe me, I scrutinized everything.... John provided very fair and honest pricing which is hard to come by these days. The finish product is truly incredible. Stonework is flawless, pool design is off the charts, and the sheer power and performance of the equipment is unbelievable. The waterfalls, LED lighting, spa jets, spa fountain, in floor cleaning system, solar system, redundant in wall returns, travertine decking, and diving rocks are something I could have never imagined nor do I think any other pool builder I talked too could have imagined. John also got through the Woodside Bldg Dept which is no easy task! Now all this comes at a price so if you are looking for a bare bones, cheap pool installation / remodel contractor, John is not your guy. However, I feel like John's pricing is fair for the work he provides which again is above and beyond anything you will see from the big box competitors. Unmatched workmanship. Here are some details of our project. We have a free form, 35,000 gallon pool with a separate spa that overflows into the pool behind boulder wall. The scope of the project was a complete remodel which took about 7 months (majority was the stone work not the actual pool) to complete and included the following: 1) Demolition of existing spa, raised pool wall, and interior plaster, decking, piping, etc.. 2) Installation of new spa at opposite end of pool. New spa included (4) new in floor cleaning heads, (6) upper jets on separate pump with dedicated booster pump, (4) lower jets on separate pump with dedicated booster pump, fountain on separate pump, and new LED lighting. The power of this spa is amazing. I have been to numerous spas/hotels and I have never experienced the type of power this spa has. Oh, I forgot to add that the spa is located 115' away from the equipment room. John's plumber Raphael did an incredible job with the plumbing and equipment installation. He usually needs 28' of wall space for the amount of equipment we had going in. We only had about 1/4 of that space for him to work in and he somehow did it. Pumps are on custom stands, etc.. Really impressive plumbing job. 3) Installation of boulders on 40 lineal feet section of pool. There were about (25) boulders that varied in size and shape. They smallest weighed about 1,500lbs and the largest was almost 10,000lbs. Within the boulders we have (3) separate waterfalls that are on a dedicated pump and return. John personally placed and arraigned the boulders and they look amazing. The waterfalls are classy and functional. It is a very natural look. 4) Installation of new raised pool wall (approx 80 lineal feet). This was a serious undertaking and John and his crew did not cut corners. They epoxied the rebar in to the existing pool beam both horizontally and vertically. Compared to the previous wall that was cinder block this thing is bomb proof. And needed to be since we added almost 50,000lbs of boulders on top of it. 5) Install pebble tech finish, solar, in floor passive heating/cleaning heads. 6) Installation of new 10' diameter beach entrance with built in umbrella stand and multiple in floor cleaning heads. This really gave the pool a unique look and tied the raised wall / stairs into the pool like never before. 7) Installation of roughly 2,000 square feet of travertine as well as 2-1/2" bull nose for entire pool coping. John told us all the benefits of Travertine and I must say that after using the pool the past few weeks, everyone is TRUE!!! It is very smooth to the touch yet not slippery at all when wet and stays unbelievably cool to the touch even after hours of sunlight beating down on it. Glad we listen to him... 8) Installation of travertine over the top of existing stairs - there were (13) steps that were about 10' wide each. This took considerable time as each step needed to be chiseled down to accommodate the new bull nose. It came out looking incredible and was worth the time and mone

Responded quickly and they quoted me with a great value. I'm excited to work with them.read more

Cleaned my spa and did an amazing job. Very responsive and honest with how my spa looked.read more

The project leader/Jeromy was on top of everything from the beginning to end. I am very happy with…read morehis willingness to do the fine job. The pricing is very reasonable and of course I will use them again. Thank you so much to finish the project exactly when I wanted ‼

Royal Pools is fantastic. This morning we had our final inspection approved and our pool is…read moreabsolutely fantastic. From the start of the process to the finish we couldn't be happier with the Royal Pools team and process. We want to especially thank Manny, Auria, and Mitch for all of their hard work and support. Mitch was the initial contact we had with Royal Pools. He was knowledgeable, friendly and patient as we considered our options and designed our new pool. Once we got started with the actual pool construction, Manny and Auria took over as our day-to-day points of contact and they both were excellent. Because of Manny and Auria the pool was completed ahead of schedule and it is exactly what we were hopeful for. Thank you, Royal Pools!!! We are grateful!!!

Ernie's Pool and Spa supply not only had the part needed in stock but they also FaceTimed me to…read morewalk me thru the install process. Very knowledgeable and the issue was fixed in no time due to their top notch service and availability!

We had Mauricio over to provide a quote to resurface our pool, update the coping, andbring our…read moreheater online connected to an app. He had all the info we needed, including available surfacing and stone. We asked if it was possible to complete the job in 3 weeks so we had a new pool in time for our son's 5th birthday party. He said absolutely and the crew was out that day to drain the pool and get things started. They worked every day with a big crew to ensure the pool was ready on time. Thank you Mauricio for the great quality and customer service, but more importantly for finishing on schedule and on budget! Would highly recommend Ernie's Pool for any pool (and landscaping!) needs.

REPAIR MASTERS Called Wednesday afternoon; my hot tub was…read morefully functional by Friday afternoon!!! Heater changed out for four bills, best service and price in the area!

Didn't purchase anything from them...yet…read more We own a 15' Master Spas Swim Spa. I came to Yelp looking for a company that maintains the hardware and services our area. I mis-read the company here and thought Pacific Coast Sauna and Spa did that. While I was writing down the number to call their office (the number list here is for the owner's cell), he called me back. I was incredibly impressed by the conversation. There was zero attempt to sell me something I didn't need AND he coached me for things to consider in the future...even telling me how to expertly do what they do. So, if you're looking for servicing of your water...these guys can help. If not, they will professionally give you an appropriate reference for what you may need that they don't do. That's customer service!!!

Staff very nice and helpful. Not sure what we want yet, but we understand the options etc.read more

I'm spending the next week or so to get all my notes and history in line. I will post the entire,…read morehorrible experience I've had with this company. It's been a 4 year nightmare. From initial installation to scheduled care to random maintenance, it's something out of a movie. Tonight put me over the edge. My daughter and her friends wanted to use the hot tub. It's been a 4yr circus with this company. Tonight, I had to disassemble the arm to open it (it was broken at one end and wouldn't open.) Then take the cover off and put it on the ground to let them all fit. Then, ask them to help me put the cover back on, and then reinstall the arm. I travel a lot so my return home and hot tub time is important to me. I also have a very bad lower back, so it is also therapeutic for me. Will post again when I get the timeline, service calls. And everything else listed. This hot tub is relatively new.

Thank you Tamara, I went in looking for a filter system and…read moreeven though she didn't have the one I needed in stock she called 3 different stores and found the one she recommended. She had something similar but instead of pushing that on me she found one that would fits my needs better. Thanks again Tamara

Super disappointed with the customer service here. I drove 20 minutes specifically to get my pool…read morewater tested, only to be turned away when I arrived around 5:40 PM. The employee told me they stop doing water tests 30 minutes before closing and that the system had already been shut down. There wasn't a single other customer in the store. I've visited Leslie's countless times, including close to closing, and have never been turned away before. If this is a new policy, it should be clearly communicated so customers don't waste their time making the trip. Really frustrating experience and disappointing customer service.

I just had Freedom Pool Service do a repair for me. As always, they are a pleasure to work with…read more Their staff is knowledgeable and takes the time to make sure you understand what needs to be done, what was done, how to maintain your system, etc. This time I had Alan and Jose come out to do the repair. I've also had Alex come out and he is fantastic as well. I needed to have a pump replaced and a part in my heater done. Not only did they diagnose it, but the guys also caught some problems and fix them proactively without an extra charge. They're scheduling system and payment system are automated and very efficient and easy to navigate. Appointments are made promptly and you were able to confirm from your phone. I highly recommend them. I've been using them for many many years and if I could give them a higher rating I would.

I had a very strange problem with my pool and spa. About a week ago we set the spa to heat up. it…read moredid heat up, but it also drained. we did this two more times in the last few days, and every time it did the same thing. today was the appointment with freedom pool services. Alen who has done a service here before was the tech. I explained the problem as we got to the pool shed and he solved it in five minutes. i was fearing that my Compool controller would have to be replaced, but in fact, the whole problem was that a switch on one of the valves was in the wrong position. i have no idea how it got switched. Since I'm the only one who has been there. But I am just glad that it was a quick and easy solution