I want to start by saying that my 3-star rating is not a reflection of the customer service or the…read morequality of the work performed. The customer service was excellent. The staff was attentive, friendly, and proactive with appointment reminders and communication throughout the process. The plumber, Chris L., was professional, knowledgeable, and courteous. Most importantly, he arrived on time--which is something I greatly appreciate. He took the time to explain the work being performed and answered my questions thoroughly. The reason for the reduced rating is the pricing. The quoted cost to replace a shower valve and raise a shower head exceeded $1,500, even though I had already supplied the valve. Fortunately, I was able to take advantage of a military discount, which brought the cost to about 1,350.00. While I was satisfied with the service and workmanship, I found the original price to be extremely high for the scope of the work. Costs like these are one of the reasons many homeowners are increasingly choosing to learn and tackle projects themselves rather than hiring professionals.

This group did most of our plumbing and heating upgrades when we remodeled, and there are no…read morecomplaints. Since then, whenever I've had a question or an issue, a call to Crisafulli takes care of it. Their crews are professional and efficient. And while plumbing and heating is never inexpensive, I never feel like I haven't got my money's worth. I have a service contract with them for our generator. And I have recommended them to neighbors on several occasions and they have been very satisfied. My grandfather established a plumbing and supply company in the Midwest that remains highly successful since it's establishment in 1933. So knowing that Crisafulli has been around for 85+ years gives me great confidence that they know what they're doing, and that they do it with integrity.

I bought a new Rheem hybrid water heater from Cerrone and had them install it. I thought the…read moreplumbers were professional and very careful during the removal and new installation. Their copper plumbing looks like a work of art. Even the visit for the quotation went well with no pressure and good answers to my questions. There was a scheduling snafu but it was corrected promptly and painlessly. Cerrone is new to me and I was very pleased overall. I expect to contact them again if I need plumbing or furnace service in the future.

Got a quote to replace a flange on the boiler. Quote came in…read moreat $1,500 I was told it was all day job It was finished in less than 3 hours I supplied the parts so thats $500 an hour. What a joke They refuse to lower price. There not Brain Surgeons. STAY AWAY

I has Simon's come to fix the furnace they installed a couple of years ago. The tech said I needed…read morea new circuit board and it would take 5 days to get here. A MONTH later no circuit board and they won't respond to my phone calls. Adam's hvac had the board in 1 day and installed it the next day!

Nothing but a bad experience. I would not recommend this company to anyone . We had an issue with…read moreour well water pressure . 700 dollars later , we were diagnosed wrong , the kid lied to his company to save his own ass and said we were getting 17 lbs of pressure ( we ABSOLUTELY KNOW IT WAS 30 ) they installed a perfectly fine pressure valve and when in 4 days time , no water pressure again ! Another person came out ( same company) and told us we just needed to change to a different water filter . Problem is now completely fixed . When I asked the co for at least the diagnosis fee back , they said absolutely no cause they believed the kid who lied to them I would rate a zero if I could .

My furnace & AC needed replacing at the start of cooling season - Devin and Danielle were…read moreincredible with helping me get the right system for my needs and being super patient and helpful with me throughout the quote, contract and scheduling process. Dane and the other technicians were highly skilled and efficient setting up a whole new furnace & AC system. They paid attention to every detail from labeling the electric panel to showing me how to change the air filter and shut down the system after completing their work. Again, they were super patient with answering all my questions before they left! This was my third install experience with Jack Hall Plumbing & Heating in the last 5 years. First was a tankless hot water heater installation shortly after I bought my home, then a whole home water filter within the last year. In addition to these 3 new installations they also moved a refrigerator water line when I replaced my refrigerator and have made routine maintenance visits to service the plumbing, heating and AC in the time we have been doing business together. Every experience I have had from the simple routine maintenance to great big projects has been top notch service, fair pricing, and a great value for high quality work. The team at Jack Hall is the best in the area. Thank you!!

Need to replace a kitchen sink. They came recommended but when they came out to provide an estimate…read morefor which they charged $105, they took one look and said they can't do the work. I told them I had this done on another property, they said it was not anything they would attempt to do.

We had J & S install a Mitsubishi heat pump with three mini-split units in our house this June. We…read morewere very happy with them! Stu has many years of experience in the field; he was knowledgeable, thorough, and clear in his explanation of the system's operation. He has answered all our follow-up questions, post-installation, as well. His wife and son are also part of the business; they were all a pleasure to work with, and we would recommend them to anyone!

I've been using J&S heating and cooling for approximately 8 years . They worked at my dad's house ,…read moreand multiple rental properties I own , and routine maintenance on my home unit . Great people great business always accommodating . Most recently they installed a new AC unit for me . Their prices were significantly less than many of the other HVAC companies locally . They are a small private owned company so be patient with them especially during times of high demand for service , cuz everybody wants to be first and they do the best they can to accommodate everybody . Bottom line is the quality of work they do , their price compared to other businesses who have huge overhead expenses , as well as the personal attention that they give to their customers is unparalleled . You're not going to go wrong going with these guys , they're honest and not Crux like so many of the HVAC companies out there are . You guys do a great job!

I wouldn't do business with this company if someone else paid for the work. This woman forgets…read moreshe is driving around town in a VW Jetta with the company logo on her car advertising the business. On the road she is rude, impatient and blatantly disobeys traffic laws. Do you really trust doing business with someone like this? Not me.........

Thank You for installing my new Furnace From RAL supply.Great job and well worth the money I Paid…read moreyou........Mr. John Klimas Glens Falls NY.