Plumber showed up right on time, was professional, courteous and did great work under slightly…read morechallenging circumstances. Recommended.

Fast response time. Courteous both on the phone and in person. Job completed in a timely manner…read more Very happy with this company and their work ethic.

I had a small leak on my dishwasher line and discomfort with kitchen under-sink valves that I…read moreconsidered temporary despite a previous plumber leaving them permanently. I'm a distance from Revenge's office so I told the dispatcher that it wasn't an emergency and they could help me the next time they're in the area. They were here the next day! I saw this in other reviews but scoffed. Boy was my negativity off the mark. Amazing. Why amazing? A year ago I called every local plumber for another small project. First, each said that as a new customer, I was a low priority and they would schedule me 2 or 3 weeks out. Give me a break. I hired a plumber from Glens Falls area who was here in a few days. I gladly paid travel costs because of the prompt service. In the end I thought the total bill might be high but I'm really not up to date on plumbing charges. Still, they responded quickly, they didn't complain about being a new customer, and they did good work. I'll call them again if I need help again.

Excellent service. Arrived the same day. Problem solved…read more Would recommend and hire again.

I bought a new Rheem hybrid water heater from Cerrone and had them install it. I thought the…read moreplumbers were professional and very careful during the removal and new installation. Their copper plumbing looks like a work of art. Even the visit for the quotation went well with no pressure and good answers to my questions. There was a scheduling snafu but it was corrected promptly and painlessly. Cerrone is new to me and I was very pleased overall. I expect to contact them again if I need plumbing or furnace service in the future.

Got a quote to replace a flange on the boiler. Quote came in…read moreat $1,500 I was told it was all day job It was finished in less than 3 hours I supplied the parts so thats $500 an hour. What a joke They refuse to lower price. There not Brain Surgeons. STAY AWAY

Requested Emergency no heat service The service advisor was…read morevery professional on the phone Mo the service tech addressed the issue, replaced a faulty blue tooth thermostat. Mo, you are an asset for your company Your friendly and professional attitude was a plus!

Crisafulli Bros. came out the same evening for an HVAC issue, which I appreciated -- especially…read moreafter hours. The technician was professional, diagnosed the problem quickly, and had the system back up and running without delay. The repair itself turned out to be a failed capacitor, and while everything was handled efficiently, the total cost ($209 trip charge + $250 repair) felt on the higher side for what was ultimately a quick fix. Never discussed pricing before completing the work. 15 min repair, $30 part - $459 total cost for repair. Also, from a couple of their technicians - they work on commission. Nice. Now you have to worry if they are there to upsell you. Overall, good responsiveness and service, but pricing for a simple repair may be worth confirming ahead of time.

I called Select Home Warranty regarding a bathroom sink that was clogged. They sent out a…read moretechnician from SK Plumbing to investigate and then he left. I hadn't heard back from anyone for 2 days after he left so I called Select Home Warranty again and they told me that their records stated that he cleared the drain. Evidently he didn't follow their procedure because he was supposed to investigate the issue on the first visit and then notify Select Home Warranty regarding the issue. Then, if the issue is covered by the insurance, they send him out again to fix it. The Home warranty agent I talked to said that since the plumber didn't follow the procedure that they would not cover the cost of having him come out again even though the clog was not fixed, and that I would have to call another plumber and pay for it myself even though I paid the initial $65 to have him come out the first time. They are basically blaming me because he didn't follow their procedure. Him not following their procedure is not my fault !!!!!! I called again and talked to another agent and he told me the same thing, but because I was so upset he would talk to the back office and they would send me an email in 48 hrs after they review it. In the meantime, I can't use the bathoom sink, and it's going on a week now. I give them an "F" for customer service and I would never go with another home warranty company ever again and would never call SK PLumbing again.

I called and left a message on Sunday 4/29/18 at about 9:00PM and left a detailed message of my…read moreproblem. On Monday 4/30/18 at 11:00am. I still had not receive a call back. I called again and spoke with Kyle. He seemed very willing to help on the phone. He asked if I could text him my info and he would work on getting someone over as soon as he could. By 12:50pm, he still didn't even acknowledge that he received my text. I sent another text requesting confirmation. No response. At 1:20pm, I sent another text stating I would look elsewhere if he was unable to help. He immediately responded and said they would be there that afternoon. A worker showed up to my home at about 5:45pm. After checking the drains, he determined it was either a venting issue or a clog. BAD NEWS: HE DIDN'T HAVE A SNAKE WITH HIM!!!!!!!!!! WHAT???? What PLUMBER doesn't have SNAKE as part of their tools for every plumbing job????? He then tried to charge $135.00 for doing NOTHING!!! We went out and bought our own snake and snaked the drain ourselves. However, it did not solve the issue. At 8:15PM that same night, I sent another message letting him know that we snaked the drain with no improvement and asked if he would be able to come back. Here I am the next day at 9:15am and still have heard nothing!!!!!! This is completely unprofessional and I would not recommend this company to anyone!!!!!!!!!!!!!!!! EVER!!!!

Kevin was very professional and did a very neat job on replacing a broken valve at a reasonable…read moreprice.

Kevin is a great guy, does good work and gives you better prices than anyone else…read more What more can you ask for?

Really great initial conversation on the phone and then in person. We were very excited because…read moregood help, heck any help in this part of VT is pulling teeth. In the end I had to chase the quote for days. Chased the contractor for weeks - finally asked if he wanted to be considered for the job because the scope changed. No answer back. Fix-it - I can't even get- it... not a call back or anything. Would not recommend. Hey if they read this and would like to respond, I'm flexible in changing my rating. Stuff happens, I get that. We'll see if I hear ANYTHING back. No value to me.

Had a water heater not heating for long periods making for quick showers. A friend recommended The…read moreFix It Team. I called on a Monday and he made it out that Wednesday. Rob is very friendly and explained what I needed and gave me a quote, I agreed and he did the work in a short time. Thank you Rob and Mike! I'm really glad to have someone to call when this old house starts giving me problems.

My furnace & AC needed replacing at the start of cooling season - Devin and Danielle were…read moreincredible with helping me get the right system for my needs and being super patient and helpful with me throughout the quote, contract and scheduling process. Dane and the other technicians were highly skilled and efficient setting up a whole new furnace & AC system. They paid attention to every detail from labeling the electric panel to showing me how to change the air filter and shut down the system after completing their work. Again, they were super patient with answering all my questions before they left! This was my third install experience with Jack Hall Plumbing & Heating in the last 5 years. First was a tankless hot water heater installation shortly after I bought my home, then a whole home water filter within the last year. In addition to these 3 new installations they also moved a refrigerator water line when I replaced my refrigerator and have made routine maintenance visits to service the plumbing, heating and AC in the time we have been doing business together. Every experience I have had from the simple routine maintenance to great big projects has been top notch service, fair pricing, and a great value for high quality work. The team at Jack Hall is the best in the area. Thank you!!

Extremely overpriced. They are also unresponsive if there is disagreement or concerns about…read moreestimates; will not return calls or otherwise follow up.