So, for sure, the prices are high. But really, the quality is fabulous, and the customer service is…read moreoutstanding, so you definitely get what you pay for! We worked with Jon last year to get a chat set with fire table and lounge chairs. Their Bliss cushions make for the MOST COMFORTABLE SEATING I've encountered in patio furniture. I'm always very nervous about buying new seating because my back is really sensitive to needing JUST the right amount of support in JUST the right places, and these cushion deliver! And just as promised, the cushions and table top resist real-world stains and stay looking brand new. We couldn't be happier with our furniture and we will be going back to see Jon for our outdoor dining set and some additional chat seating. Oh! And the 7 day return policy with no questions asked is legit!! We originally ordered a sofa, and it just didn't work in our space. Customer service didn't blink an eye and the sofa was picked up and refunded with no issues. This level of customer service is unheard of!

It is shocking to me that after spending thousands of dollars on tables, chairs chase lounges I was…read moretreated so poorly. Twice now pieces of the coffee table have fell off. You could clearly see that it was not securely glued. The first time the customer service was amazing they immediately replaced the table. 6 months later the same thing happened. I called to talk to them about this issue, sent pictures. The response was we can have someone come out and glue it for $175.00. Are you kidding me? I asked have other people had this problem with this type of table I was told yes. So after paying a lot of money for an item that clearly is defective. I have to pay to have it glued and just live with how it turns out. Very disappointed.

Customer service is so important to us. When you find a business that goes above and beyond, you…read moretalk about them! We decided to invest in outdoor patio furniture, we knew we'd have lots of swim days, bbqs, and family gatherings, and we wanted to purchase local! We purchased beautiful custom pieces from Paradise Patio Furniture last year, and we are still very happy with our purchase, but more so, how much they have gone out of their way to make sure we are happy. Go check Paradise Patio Furniture in Mesa they have many different designs to choose from and can custom design the peice of your dreams!

Updating my review since Brandon, the owner of the store reached out to apologize for the mishap…read more He wanted to make things right and was kind enough to take care of the credit card fee and also delivered the chairs himself. Greatly appreciate the good customer service and the fact that the owner was willing to set things right.

Good quality mattress for great price. Friendly staff. I would recommend and return to purchase…read moreagain

I purchased six pieces of furniture from this store, and three of them came with problems -- a…read morecracked panel, a misaligned joint, and a torn couch seam within just days of delivery. When I reached out to the salesperson who handled my order, he was dismissive, made false assumptions about the cause, and refused to escalate the issue to a manager. Before my purchase, he even tried to talk me out of applying for the store's Synchrony financing, telling me I'd "need really good credit." I applied anyway and was approved for $8,000 on the spot -- which says a lot about both my credit and his professionalism. The quality control and customer service here are equally disappointing. I've filed complaints with the Arizona Attorney General's Consumer Protection Division and Synchrony Bank for the defective merchandise and lack of accountability. Future customers: document everything, because you might need it.

I bought various items from this location 5 years ago. Lounge chairs, fire pit and chairs a huge…read moreumbrella. It was a wonderful experience. Great sales service and the delivery was "white glove". They cleaned all furniture after delivering, it was incredible. But.... and this is a big but.... The most amazing part of this transaction happened two days ago. I was having some problems with the umbrella. I called the store and spoke with Jack, who is we bought it from. After describing the issue, he offered to swing by my house and see if it was a simple fix or if there was going to be a need for purchasing a part and having it installed. I was not there when he stopped by, but came home to it being fixed with no charge. No parts, no service charge, just Epic Customer Service. Who does that anymore?!?!? I am a customer for life. If you took the time to read this whole review, you should be too!

Todd M was terrific!! He took plenty of time with me on the phone to discuss patio table options,…read moresales, inventory and when I showed up at the store the next day he was equally as helpful! Excellent service from Todd, nice selection and I'll go back again! Delivery guys were very nice and professional - they didn't call 30 min in advance as promised but I can live with that given the overall experience! We love our new table! Thanks Todd, delivery team your great service did not get overlooked! Go to the store in Chandler and ask for Todd!

I love shopping at At Home. I always find something during my favorite season (Halloween). I…read moreespecially love the layout of the store and how well organized it is. From the time you enter you're flooded with beautiful decor all around you. Right now there are Fall and Christmas decor around every corner. The slight negative is how damaged decor items were or inoperable decor on the tables for sale. I think those items should have been moved, highly discounted, or flagged somehow. The positives are customer service from the cashiers and one person in particular who I flagged on the floor to help me get an item that was too far to reach on the table.

I ordered an umbrella and stand from them. They said they would deliver but only delivered the…read morestand and then texted me that the umbrella was not available. I called the number on the order and they basically they would cancel the order so I saId OK. About an hour later the stand arrived via Uber. I told them to take it back and they said they could not and they had to leave it here. I called the number again and they said I would have to bring it back personally or order something to go with it. I tried to order a few things and they kept saying out of stock and also would have charged me another delivery charge. The person on the phone said I had to order on line or go in the store as they could not help. I was upset and they told me that kept telling me I had to stop my attitude.

Quality furniture custom-made to your liking. Beautiful pieces immediately available. Love my set!read more

Today I was getting the patio ready for tonight's Halloween activities. I looked at my patio…read morefurniture and realized that I have had it for over 10+ years and it still looks as good as the 1st time I saw it. No wear and tear from use, sun or the monsoons. I would post a picture if I could to prove my point. I just wanted to take a moment to thank Steve M and his family for providing such a high quality material.

This was a GREAT FIND! 10% off everything store wide, and they get deliveries daily…read more Very helpful, zero pressure sales associates! Paula was our favorite. $70 flat fee for delivery no matter the size of your purchase!

Worth a look! I've…read morebeen intrigued by the name and finally had a chance to stop in. Nothing fit my needs but the place was clean and everything looked decent quality. They had some interesting items as well as more basic. The pop art car bar was tempting but I don't have a spot for it. Easy parking.

I was going to wait for my photos back from my wedding to write this review, but I can't take it…read moreanymore! I got married at Modern Farm in March, and it was an incredible experience. If you're considering getting married here, do it! You will not regret it. First, the venue is just beautiful. There's a big white barn with concrete floors (and air conditioning!), which is where we had our ceremony. Plenty of bathrooms, gorgeous bride and grooms quarters. The lawn is huge and green and lovely, and lined with mature trees. It was 90 degrees on my wedding day but it was perfectly comfortable on the property thanks to all the shade from the trees. Parking is limited on site, but there are side streets to park down. The DoubleTree nearby provides a free shuttle. We had 100 or so guests and didn't have any problems. We encouraged carpooling, provided parking maps with Sean's help, and told guests not to block driveways or park too close to stop signs. It's in a residential area, so be mindful of the neighbors. Ok, second, Sean was an incredible host. Having our wedding there felt like having it at a friend's house. Sean was so easy-going and opened the property to us so many times to let us scheme and meet with vendors (many of whom were recommendations from Sean and were outstanding!) On the morning of our wedding, we had a couple acrylic signs that we had made that weren't working with the easels that we brought. Sean said no problem, grabbed some wood, cut it, routed out the middle, and MADE US STANDS for the signs that were absolutely perfect. Can you believe? He's such a good guy, and it's things like that that really make you feel like you're in the right place. Thanks again, Sean and family!

So let me start out by saying it is a very nice space. But there was a HUGE lack of…read moreprofessionalism. We decided against using this venue even though it would of been nice for our wedding. So I emailed them from the "contact us" section on their website asking to view the property then received a response the next day and after a few emails back and forth we scheduled an appointment even though brief. I was told to text them a reminder. So after texting them a reminder on the day of, no response, then later I sent another text while on the way. They called me and told me they have no memory of scheduling my appointment but that they were up the street and would come meet me there. Then told me to just look around myself and call if I have questions. So my fiancé and I were just walking around the venue alone not knowing what's what. We felt like our wedding or business wasn't even important. We get they're probably busy and deal with a ton of people but just a big lack of respect. A wedding is a special time to a couple they want to feel like it's special and not a burden.

we purchased a new home nearby to serve as a family vacation home. We bought seven rooms worth of…read morefurniture from Bob's, mostly from the outlet center. We got almost everything we needed for a 3000 squar§home: rugs, king adjustable bed, paintings, dressers in four bedrooms, multiple accent tables, lamps, bar stools, eight-piece sectional with four adjustable sections, and a 8 foot dinning table. Everything works great. Since we purchased from the outlet we had to provide our own shipping except a dresser and 2 sections in the sectional which all arrived perfect and were brought to the correct room and assembled. The Chandler staff provided a missing remote for the adjustable bed frame and let us know when items were put in the outlet. Great service.

The customer service was non existent! I came in w my elderly mother and we were offered so little…read morehelp we ended up just leaving. It was clear the employees were not there to help you find what you were looking for i understand not wanting to come across as overly sales focused BUT just offering even basic help would have been nice. Our business will go elsewhere that's for sure.

On a whim last September my husband and I stopped in to investigate the possibility of upgrading…read moreour backyard. We knew kinda of what we wanted and just wanted to see what was out there. We met with Cindy. She listened. Then Russell came over to introduce himself. What I wanted was a one stop shop. I got it. Selected patio cover, travertine pavers, shades. Arranged for an onsite inspection with Russell and got a price. We requested drawings for the HOA and they were delivered electronically. January 6, 2021 was start date & completed by January 20, 2021. We did wait 4-5 additional weeks for shades which we knew about in advance. Kudos to Cory the GC. No surprises. Shot out to all the installers Justin & Tyler for the education and top block install. Note: We asked Cindy that we wanted a start date that would get all the demo & installs done in a row. That happened. Now with a broken arm that keeps me at home - that space is a welcome addition! THANKS

I purchased a Napoleon Bar b que off the floor in October. They delivered it to my patio already…read moreput together. After examining it, I realized there were bolts, and many parts missing. I immediately called the store and reported the missing items. I was told the parts would be ordered and someone would get back to me. I have since called 4 or 5 times and was promised it would be taken care of. Now, they don't even return any of my calls.