I walked in and was about to walk out. It just wasn't my style. Luckily Ross stopped me and asked…read morewhat I was looking for. I told him I needed a couch but had very specific requirements. He said no problem and helped me design the couch I was looking for. I got exactly what I wanted, and it was much more reasonable than what other furniture stores were charging. Ross was a dream to work. I felt awful when we had to delay our delivery because we couldn't get down to AZ but he was very pleasant about it. I will be back.

So many cool pieces. Cool art, fortunate, and really one-of-kind pieces. Wow. And Ross was so…read morefriendly. We will definitely be back.

On a whim last September my husband and I stopped in to investigate the possibility of upgrading…read moreour backyard. We knew kinda of what we wanted and just wanted to see what was out there. We met with Cindy. She listened. Then Russell came over to introduce himself. What I wanted was a one stop shop. I got it. Selected patio cover, travertine pavers, shades. Arranged for an onsite inspection with Russell and got a price. We requested drawings for the HOA and they were delivered electronically. January 6, 2021 was start date & completed by January 20, 2021. We did wait 4-5 additional weeks for shades which we knew about in advance. Kudos to Cory the GC. No surprises. Shot out to all the installers Justin & Tyler for the education and top block install. Note: We asked Cindy that we wanted a start date that would get all the demo & installs done in a row. That happened. Now with a broken arm that keeps me at home - that space is a welcome addition! THANKS

I purchased a Napoleon Bar b que off the floor in October. They delivered it to my patio already…read moreput together. After examining it, I realized there were bolts, and many parts missing. I immediately called the store and reported the missing items. I was told the parts would be ordered and someone would get back to me. I have since called 4 or 5 times and was promised it would be taken care of. Now, they don't even return any of my calls.

The patio furniture they have is beautiful. Their knowledge of their pieces is amazing. Many…read morepieces to choose from and selecting wasn't that difficult. I feel they have something for everyone. Their sales and sales team are wonderful and financial plans are very affordable. the guarantees they offer are better than any others we have found. their delivery service is top notch, easy setup and cleanup. this is truly a great patio furniture to enjoy for a lifetime. we highly recommend them. The Arnold's

Went in to look around and ended up purchasing a nice patio table and four chairs. Most…read morecomfortable furniture we've ever had! Great customer service and warranties!

**Update after receiving furniture!**…read more I wanted to follow up on my original review now that our furniture has arrived and is in place and I'm happy to say that the final product exceeded our expectations. From the beginning, Andi was great to work with. Her communication throughout the process was excellent, and she was always responsive, helpful, and willing to answer questions or talk through the details. What started as a somewhat general idea for a curved sofa turned into exactly what I was hoping for, thanks in large part to her collaboration! Now that we have the finished furniture, the quality of the workmanship really stands out. The metalwork is beautiful, the upholstery is very well done, and everything feels solid, substantial, and built to last. The craftsmanship and attention to detail are exactly what I was hoping for when I first visited the showroom. And the final product looks **fantastic** around the fire pit. The curved design fits the space perfectly and really brought the whole area together. It's always nice when a great design experience translates into an equally great finished product. Patio Picasso delivered on both. I'm extremely happy with the furniture, the quality, and the entire experience, and I would absolutely recommend them to anyone looking for high-quality custom outdoor furniture, custom pillow and custom covers.

I am so happy with my new cushions from Patio Picasso! I needed to replace my cushions from a so…read morecalled "high" end patio furniture store that faded and tore after just two years. I'm so glad I found Patio Picasso! The cushion covers are beautiful and are a much better quality than the ones I had. Turn around time was quick and service was excellent!

This business has unfortunately gone downhill since Brandon is no longer in charge. I did business…read morewith Brandon for many years and never had the level of issues I've experienced recently. The biggest problem is reliability and communication. They are constantly closed during posted business hours, and there always seems to be an excuse as to why no one is there. Communication about timelines and when work will actually be completed is inconsistent and unclear. Instead of getting answers, it often feels like you're met with confusion and no real direction. It's disappointing because this used to be a business I trusted and recommended. Sadly, I can no longer recommend them based on my recent experiences.

Updating my review since Brandon, the owner of the store reached out to apologize for the mishap…read more He wanted to make things right and was kind enough to take care of the credit card fee and also delivered the chairs himself. Greatly appreciate the good customer service and the fact that the owner was willing to set things right.

Quality furniture custom-made to your liking. Beautiful pieces immediately available. Love my set!read more

Today I was getting the patio ready for tonight's Halloween activities. I looked at my patio…read morefurniture and realized that I have had it for over 10+ years and it still looks as good as the 1st time I saw it. No wear and tear from use, sun or the monsoons. I would post a picture if I could to prove my point. I just wanted to take a moment to thank Steve M and his family for providing such a high quality material.

I bought various items from this location 5 years ago. Lounge chairs, fire pit and chairs a huge…read moreumbrella. It was a wonderful experience. Great sales service and the delivery was "white glove". They cleaned all furniture after delivering, it was incredible. But.... and this is a big but.... The most amazing part of this transaction happened two days ago. I was having some problems with the umbrella. I called the store and spoke with Jack, who is we bought it from. After describing the issue, he offered to swing by my house and see if it was a simple fix or if there was going to be a need for purchasing a part and having it installed. I was not there when he stopped by, but came home to it being fixed with no charge. No parts, no service charge, just Epic Customer Service. Who does that anymore?!?!? I am a customer for life. If you took the time to read this whole review, you should be too!

Todd M was terrific!! He took plenty of time with me on the phone to discuss patio table options,…read moresales, inventory and when I showed up at the store the next day he was equally as helpful! Excellent service from Todd, nice selection and I'll go back again! Delivery guys were very nice and professional - they didn't call 30 min in advance as promised but I can live with that given the overall experience! We love our new table! Thanks Todd, delivery team your great service did not get overlooked! Go to the store in Chandler and ask for Todd!

Great selections!!! Wonderful staff and delivery makes it all easy peasy. We worked with several…read moredifferent sales people and each treated us like family.

Super pleased with Paddy O'. We had the side of an outdoor table just fall off and could not be…read moreeasily repaired without epoxy, clamps, etc. Although we were outside of warranty, Paddy O' stepped up and gave me a full 100% credit for what I paid for the table 4 years ago to be applied to a new table top of my choice. They were really responsive - literally a few hours after I called the store the service center people called me to set things up. Shout out to Jeri at the service center and Byron at the store for their help.

Great place to buy Patio furniture that will last. We like…read morehow all cushions feel, best quality construction. Service was excellent.

We acquired some of this wonderful outdoor furniture through extensive rounds of negotiating our…read morehome purchase. The sellers had 2 lounges, 2 chairs, a semi-circle couch, a gas fire pit with a stone top and a large dining table that sat 10. After being told "no and please do not ask again" the first two times, the seller relinquished the chairs, couch and fire pit on our third attempt and my wife and I were thrilled because the pieces were way above the quality of the big box stores and they fit perfectly in our yard. Regarding the furniture itself, the iron is solid, heavy duty and the welds look overdone (to my eye). The finish is clean and stylish and holds up to the desert heat and cold. While my folks were in town to visit our new home we stumbled upon the Phoenix location and met with Justin who listened to our excitement about the pieces we got and answered our questions about the other items we hoped to replace. My mom ended up ordering 2 lounges as a house warming gift (to replace the ones we did not acquire with the home) and Justin made the sales process very friendly and easy going (he stayed past closing to finish our paperwork). This week the delivery showed up right on time and the two lounges look fantastic. As it turned out our cushions were made with the wrong color but the delivery guys noticed right away that the old and new cushions did not match and they said "don't worry, we'll take care of it. Enjoy these cushions for now and we'll replace them in a week." Everything they said they would do, they did. My experience with the product and everyone working for Arizona Iron Furniture has been totally positive, pleasurable and professional. The breakdown: - style: appealing, plenty of options, fun - quality: solid, rugged, heavy duty, durable - sales: friendly, easy going, accommodating - service: punctual, professional and courteous - warranty: logical, reasonable - cost: expense, HOWEVER, you are getting what you pay for - high quality, extreme durability and great service. You can buy 2-3 sets of cheaper, lower quality and trendy style outdoor furniture over your lifetime, or, you can save and buy the best stuff once and enjoy the craftsmanship and compliments and the use of these great pieces for years and years to come. I HIGHLY recommend Arizona Iron Furniture.

We originally have some furniture custom-made about 10 years ago. One of the cushions came apart…read more(which may or may not have been aided by a neighborhood cat). We took the old cushion in, and they worked with us to build a new one. The fabric was no longer available, but they were very helpful in choosing a fabric that would compliment the original fabric we used for the rest of the furniture. The other furniture has been very durable, and all the other cushions are in very good shape.

We went in to Unique Patio Creations to order some cushions for our patio furniture. We really…read moredidn't know what we wanted or how much it would cost. We were greeted by Ben who showed us around a little and within a few minutes, we knew that we wanted to have our cushions made there. Ben was so friendly and professional and helped us with fabric choices. He is the nicest guy and so easy to work with. Our cushions were ready in a short time and the workmanship is second to none. They are absolutely gorgeous. If you need to replace your outdoor cushions or you want some heavy duty outdoor iron furniture, go see Ben at Unique Patio Creations. You will not be sorry. Thanks Ben