I've been admitted into Menifee Lakes Post Acute two times in the last two years.(2023-2024 *2025)…read moreI receive excellent care and I felt that my CNA's were very caring to my every needs.. everyone I dealt with from PT/OT, administration and all departments, kitchen, maintenance everyone was very friendly willing to help or at least get an answer for me, they all went out of their way to make my care/ stay the best. I would also like to thank the best CNA there in the facility ...her name is , ANARUTH she took excellent care of me for the 2 1/2 weeks I was there She made my stay so enjoyable, xo

HORRIBLE. We had a horrible experience with my mom's care under Menifee Lakes. They would never…read morebrush her hair so it became so tangled, when we asked that they please just brush it once a day a CNA cut off the tangled hair in the back and left the rest of the hair long. Her personal belongings were constantly "misplaced", her room and her were always unhygienic. We could NEVER get ahold of the nurses station, but when I would be there the RN would be sitting on her personal phone on Facebook. She developed multiple bedsores while there. And that's not even everything that was wrong with place. If you have the option to have yourself or a loved one in any other facility I would recommend never sending them to Menifee lakes. There were 2 CNAs we worked with occasionally that seemed to genuinely care, but other than that the experience was absolutely dreadful and made the already devastating process of losing a loved one even more stressful. Also I don't know when these pictures were taken but they are out of date and don't represent the facility well.

I had a relative stay here and was impressed from top to bottom. Very attentive, and so much better…read morethan the other places I checked out. Newer building, clean and just a good experience, in a bad situation.

My grandfather was sent here after being at a LTAC facility. Everyone here was very attentive &…read morecaring. They truly wanted to see him succeed. This facility is clean & fairly new. It has state of the art equipment and the rooms are VERY nice & no shared rooms which was great for privacy. Everyone here was so kind & we always had visitors & they never minded. Definitely recommend 100%!

My husband was injured by untrained staff. He had repair neurosurgery yesterday, C2 - T3. That's…read moremajor 4 hr surgery on a 73 yr old. He was released after 2 wks, unable to walk & in tremendous pain. When he requested 911 to be called called staff manhandling error, they ignored him. They do not wash their hands from room to room, and due to this dismal like of basic hygiene, he now has MSRA. I just called Ryan @ the Springs the only Mgr that is proactive, and alerted him to MSRA is in the wild @ Springs. The food is processed & horrible. Most of the CNAs are untrained, and this is a cash cow for the greedy, and often sued owner. Google the 2.5 mil lawsuit he just lost, he owns hundreds of these Skilled Nursing Care Rehabs. Many, more than 10 per hall, sit in their wheelchairs, outside their room all day. Looking drugged & lost. Some of them repeatedly requesting a blanket. Most looking more than half dead. If you care about your loved one find another facility.

I referred a very special friend, a 92 year old woman. This friend is so special to me, I wanted…read moreher to be treated like a queen. So I recommended The Springs to her younger sister. She was sent from the local hospital to The Springs for a several weeks stay. She was treated "kindly and with patience " while there! Both her and her sister were overjoyed. Her elder care was as I expected!

Well I have been home for two weeks From the Murrieta…read moreHealth and rehab And I was there for a month And the care I received was great The office Staff the nursing staff the physical therapy therapist, Occupational therapists The CNA were very caring and kind We're they always right there when you turned on your light NO!! But the reason their were Taken care of a patient that required more attention They are a hard working group And I am on the road to recovery and forever grateful Joan Armstrong

my husband had a stroke and his left side is paralyzed. this was supposed to be a great facility…read more it's impossible to get someone transferred out once your insurance company is paying, my husband's a diabetic. they don't have a dietitian there because they feed him just like a normal person and then have to give them insulin shots several times a day because you know insulin. the insurance company will pay for more for that drug than jardien or metformin. they give him ice cream puddings, sugary drinks and juice. he hasn't received any sugar-free drinks there they're charging us $2000 a day so i'm not sure what the issue is. do not send your loved ones here you will worry all night long you'll have sleepless nights. my husband is paralyzed from his left side. he cannot change his own depends so they leave them wet. he'll ring the nurses button in for one hour. he's still wet. i have to call the nurses station and they never answered the phone. i've got to keep calling and bugging just to get him changed. it's been absolutely horrible sleepless nights missing my husband. he's not being taken care of wow. now it's time for reporting this facility to agencies cause this is ridiculous my poor husband

Do not fall for any of the amenities on their website or that they promise you on the phone. There…read moreis no Reiki, no guided yoga or meditation, along with other things they promise that are non existent. The admissions will say whatever they have to to get you thinking this is the best rehab center out there, but it has very little structure. If you try to leave when you would like to they will hold all of your belongings such as ID and Phone for 48 hours, and you are in the middle of nowhere. There isn't much structure, don't forget your tanning oil and bathing suit because you will need it as the 1 foot pool is where you will be spending most of your time exchanging stories with the other clients. There are little to no groups on the weekend, but the groups you get on the weekdays will be helpful, as the recovery coaches are amazing. Do not expect to see your therapist or case manager very often, but do expect the director to belittle you if you decide to talk to him. They will push PHP so hard on you as well, so don't plan for the 30 days they tell you about on the phone, get ready for 90. They will only refer you to a PHP or IOP in California that they are partners with. This place is basically your insurance card as a ticket for a month long vacation. They also won't tell you if your insurance does not cover your stay, prepare for those letters when you get home.

BEWARE!!! This place is a literal scam. NOTHING they promised is true. I was there for 28 days and…read moresaw my therapist twice. They pack you in like sardines and you will wait till 10:30 pm to get your medications as they always have admissions during med pass. You are barely allowed to use your phone. And if you do, then you have to do it with staff present listening in. The food plus the medications made me gain 25+ lbs. the food was TERRIBLE. No private chef, catered. And they keep you in detox longer cause they make more money that way. You try to leave, they say you cannot have your belongings because they have you sign your consents while you are intoxicated/late at night. It is pretty much like going to a psych ward with AA meetings. And NO mental health support.

Just finished my program with Ranch Creek Recovery I just wanted to say some words to anyone out…read morethere who's probably in the same position I was in. If you have a drinking problem and you suffer from addiction please don't wait to get the help that you need. I wasn't sure what to do with myself a month ago and my mental health was deteriorating. I have an amazing job and saw that even tho I was very functioning in real life deep down I was suffering daily and needed help because I couldn't do it on my own and I'll fully admit that. The moment you walk through those doors you feel welcomed. The staff will teach you so many coping mechanisms and with group therapy you'll get to express yourself and hear like minded people tell their stories. I was able to finally get on my correct medication regimen and my mental health has NEVER been better. I feel 100% again. Jerilyn is such an amazing councilor and I loved how vulnerable she was telling her all her stories that were so relatable. She is there to help you. She was the first person that made me realize I was in the right place and I'll forever cherish that. Jimmy is a stellar councilor and was so spiritual I loved our groups hearing him speak and teach you'll see a change in you each session. He gave us all great advice with great coping mechanism skills. Yanna I'm gonna miss her so much and our late night talks she will sit and speak with you and actually be there in the present and listen to what you have to say. She was also so welcoming with her group sessions. She also works with out patient so I can't wait to see her again! Vanessa and Derrick are both councilors who also work with their outpatient program and they are both there to help us continue our recovery and keep our sobriety strong. Both of them were great with their groups and shared valuable information and tools for recovery. Christine was our therapist and she was AMAZING ! She really is there and listens to what you have to say and cares so much about your process with the program. She's helped me so much with our 1on1 sessions and I'm very grateful for that. I learned so much about myself and applied so much of what I learned with her groups. Jorge, Will, Trisha, Kylie and Arsalan all were apart of the intake process and were so welcoming and chill they make you feel like family. The bond I made with everyone here at RCR was so real and I did NOT expect that to happen at all. In fact I didn't even know if doing this would actually change me. It wasn't until I started to actually feel different and I started taking things day by day and following the process. That's when I knew this was different. I actually changed for the better and I'll never forget them for saving me from myself. Best decision I ever made for myself!

My son is staying there right now. He would never last three days in a rehab, He has been there 15…read moredays, I am so proud of him. I go on zoom with my husband. We are very educated parents trying to learn about addiction. It has taught us so many issues we need to understand. I love this program. The money is worth it!!! I recommend this to anyone who wants to understand about loss, we lost 4 people in our family in less than a year. It was very hard for us and but not understand how it affected our six children. Our son is smart, kind, handsome but so compassionate and sensitive it hurt him terribly. Kids in their twenties are so absorbent when it comes to death. I wish he didn't have to learn it at this age. My husband lost his mother, sister, and brother tragically and I lost both my parents in the same three years. Our son is the one that took all of our hurt and sorrow internally. He cried with us and made us food and took care of our whole family during these times in our lives. Unfortunately he felt exhausted and could not do it anymore and took to other vices. First, smoking marijuana, then dabs, then pills, and in two years was a mess. This program is teaching him to live with pain and guilt. I love this program. It is bringing our son home sober, very knowledgeable and strong. We may be rich with money but being with someone I love and would die for sober.....is a blessing. Thank you Ryan for being the son we need you could be.

I have been a patient here for about 2 months and I have received great care. And total respect for…read moreall the employees especially my nurse Tawny. She has gone above and beyond her job for me at times and takes the time to really listen and make sure my needs are met. Thank you hemet hills for the awesome care

My mom was a resident at Hemet Hills before she passed away. She was in her room gasping for air…read moreand not one person did anything to help her. My sister had to request them to do something and they wouldn't. After my sister was adamant, my mom was finally transferred to the hospital where she ended up passing away within a couple of days. I do not recommend this facility because of that and because of the lack of care she received. Oh and she kept being found unresponsive because they were giving her insulin when she was barely eating. We asked them to stop giving her insulin but they never stopped. Her death could have been prevented from happening so soon had they taken better care of her.

I was sent here after breaking my hip and receiving a full hip replacement. When I arrived I was…read morebarely able to use the bathroom after a week of hospital care that had some complications. It was obvious on day one that I was going to get the care required to rehabilitate my hip and learn how to handle at home recovery. The crew was amazing and attentive, from top to bottom, in every department I had to work with, there was always a smile. I highly recommend this facility for anyone looking to rehabilitate from a difficult injury. I am glad I was able to receive the level of care that I needed, and will always be grateful to the crew that helped me get back on my feet again.

Former employee here giving anyone some insight who either wants to work here or stay as a patient…read more If you're looking to work here just know that management plays favoritism and picks and chooses when to hold staff accountable. I witnessed staff leaving the medication cart unattended, unlocked, and the computer opened with patient information visible. Also I witnessed call lights going off for more than 15 minutes, patients soaked from head to toe, and there were also roaches in a few patient rooms.

I rarely leave reviews, but I felt this needed to be shared. Counselor Joseph creates an…read moreenvironment that feels discouraging for anyone actually doing well in their recovery. Instead of being supportive or acknowledging progress, he makes you feel unwelcome--almost like you don't belong unless you're struggling or "doing bad." Recovery is supposed to be about growth and encouragement, but with Joseph, it feels the opposite. He doesn't congratulate or uplift people who are improving. It's as if he only focuses on the negatives and wants to keep people stuck in that space. If you're looking for a place that celebrates progress and positive change, this may not be the right fit. Everyone deserves a counselor who truly supports recovery at every stage--not one who makes you feel guilty for doing better.

Mfi is amazing! The staff is great. They show such dedication and compassion towards the clients…read more The staff is there for you during the emotional path of recovery. They really do care about your recovery. I would highly recommend going to MFI for outpatient treatment.

This All Star PT is one of two, located off Newport, on either side of the 215 Fwy…read more The group here is both very professional and tech savvy. Your Physical Therapist, who works with you on rehabbing your injury and their PT Aide, who works your muscle Reps, uses iPads and track your progress, always keeping you on track. Nice. The business model for PTs have evolved over the years. Today, you get 25 mins of 1X1 time with your individual therapist, in my case Emily who is fantastic. While you share an Aide for the remainder of your visit and who will Ice you down afterwards. I've met nothing but friendly nice talented folk here over my first four weeks of rehab for my new hip. I would not hesitate in recommending them.

Came here after my son had a soccer injury. I heard many bad things about this place but this was…read moremy only option through my insurance. We decided to give it a chance. Everything went pretty smoothly. I have dual insurance. The first time I had to pay a deductible and then they figured out the rest. Service was good. Staff were young and helpful. Glad we went and made strides in my son's injury.