My son has been receiving speech therepy with Ms. Katelyn for over a year and has improved so much…read more Their space is so inviting and interactive for kids. He looks forward to his therapies every Tuesday.

My son has been coming here for a few months now and he truly enjoys it. He looks forward to seeing…read morehis therapists James (speech) and Serena (occupational therapy). His speech has improved so much since he started and we are so grateful for that. He takes OT because he is a picky eater and we noticed that he is slightly more open to trying foods even if it's one lick, definitely an improvement from not even holding certain foods with his hands. Overall my son loves coming here and is showing growth in his speech!

An excellent place (Norwalk location) to visit for physical therapy and occupational theraphy. I…read morehaven't visited other locations. The Norwalk location is a good size and counts with everything you need for your recovery. The only thing missing is a pool for water therapy. However, most people don't need it. All the staff (doctors, therapists, therapy aids, and receptionists) are lovely. They are all knowledgeable, professional, friendly, and caring. They are always willing to help and repeat instructions for those of us that have memory issues. I like this place so much that I am willing to commute 30 miles each way.

I received 8 physical therapy sessions. 1st day I met with Natalie who genuinely was caring. She…read moreasked me questions about my physical issues. She put me in a closed room and assessed me and I saw how she carefully put her plan to action. The injury is in my thoracic, neck, upper extremities, and right arm and hand. Just on that day I went home feeling relief. The following weeks I was treated by Patrich, and then Abel who determined to get my arm to have improved range of motion. When I say determined, I mean he made sure I left that place drastically improved. I whole heartedly can say this is the best team of therapists that I can recommend will do everything they have within them to improve your physical health. I have seen it as they treat the young athletes that come in and the elderly. They are well rounded. The front receptionist Priscilla is also the best! She is very attentive and provides me with all my appointments and reminders. 100% RECOMMENDED.

I usually only review places that serve tacos and margaritas, but I made an exception for Optimum…read morebecause they are pretty awesome. I started coming here for treatment about six weeks ago. I hurt my shoulders while trying to free climb El Capitan in Yosemite. Haha, just kidding, I'm old and hurt myself climbing out of my car. Anyway, the entire staff is kind, patient and professional, from the front desk to the physical aids and therapists. The facility itself is small and shares space with a dentist. I admit to being skeptical at first. But what Optimum lacks in physical size they make up for with personalized service. I never felt ignored or unimportant, and the staff was committed to getting me healthy. They were also very helpful and accommodating with some insurance issues on my part. I'm glad I gave this place a try and am indebted to their work. One final note: don't be fooled by their location next to Mr. Pete's. You might be thinking to yourself, "Oh cool, I can get physical therapy and then grab chili cheese fries on the way out." Mr. Pete's sucks. I'm sorry. But I guess I should leave that for another review.

I was referred here through Kaiser. Initially the communication was horrible as I left 3 messages…read moreand never received a call back. I went to the website and filled out a form and eventually received a text message. I called the next day and was able to connect to someone who was not sure why no one had responded to my previous messages of the past few weeks. I was 5 min early to my second appointment but they did not take me in until 15 min after my scheduled time. My third appointment I arrived on time but they are out to lunch from 1-2 everyday. They over scheduled and had 7 people waiting for two therapists/aides. The main therapists appear to be very knowledgeable and did help with my leg injury. They gave good advice and what appeared to be an accurate diagnosis. Overall I would say it's good care with poor logistics.

Had great success and outcomes with the occupational and physical therapy, I received there. I was…read moreable to get my upper extremities back to normal function. Rosie, Loise, Abby, Lorena, and Jeanie work as a Great Occupational Therapy Team to assist patients regain strength and endurance. They work very professionally and respectful together. The front desk coordinator Alexis helps manage all therapy appointment sessions and assist to run a smooth and successful Therapy Clinic. I highly recommend that you contact them to receive a successful therapy out come.

I had a really good experience at this office. I came here for a series of appointments to recover…read morefrom elbow surgery. All the staff was great, from reception to assistants and physical therapists. A special shout out to Loise, Rosie, and Jeanie! You are awesome and I appreciate your help! Hot tip: do your homework exercises!

I have worked with Behavior Frontiers as a Behavior Supervisor since May 2023, and it has been an…read moreall around great experience so far. I have received guidance and support that have helped me grow as a clinician and have been given opportunities to provide mentorship to those seeking to advance their career or their education in this field, which has also contributed to my growth as a clinician. I appreciate that Behavior Frontiers offers monthly CEU learning opportunities that are engaging and informative. I have always been highly motivated in school, and I love how this job allows me to continue learning. Additionally, there is a high standard set for Behavior Technicians. New Behavior Technicians are given a strong foundation when they go through our training program. This allows me to further their growth while still being able to provide quality services to my clients. For those Behavior Technicians that are not meeting company standards, there are clear protocols in place that state when it is needed to hold a disciplinary action meeting. This allows me to convey an action plan so that the Behavior Technician can clearly understand what is needed to improve. Overall, Behavior Frontiers has policies in place that allow me to complete my job duties while growing as a clinician, and I can definitely see myself here for many more years.

no contact and no sulations. u get hurt they try to refuse to get u treatment and abandon you to…read moreget home after it's there responsibility too. and you are left with thousands of medical bills.

Place clean. There are half dozen physical therapist helping you. I like the quality of care they…read moreseem to know what they're doing. It's not the high-tech stuff. They know what they're doing. The staff has always been really nice from the Front end staff, physical therapists to the person that evaluates you at first. They really care. Even though they take care of two or three people at a time, I've never had to wait for them to start the next thing because they all work as a team. They seem to be doing a great job in my opinion. Even after she evaluate you at first, she still keeps track of view as you go through the process. This place was a good choice. I would recommend them completely.

I don't understand how this is board-certified health care. They tell you do leg raises for 2…read moreminutes then walk away, come back then tell you to do something else and then walk away again. I could easily do all of this at home and you can't tell me you went to school to learn to tell people to do kicks or squats? Not to mention the patient to therapist ratio is insane, they would have 10 patients to one PTA who just sat there doing documentation. Some of them were nice but you can tell a lot didn't care at all. The original PT who did my assessment (middle aged guy with glasses) was nice and informative.

My father was admitted to this facility at 1am, and the nursing staff were prepared for his visit…read more He was able to get his own suite, which was helpful to his healing and ability to rest and get strong. If I ever had a concern or issue, the front office staff (Denise Ortega) and Debra (social worker) were very responsive and helpful; I have so much appreciation for them! The nurses tended to him on a regular basis by changing his sheets and cleaning his room, giving him sponge baths, changing his diapers, and changing his clothes that I left hanging in his closet. The nurses who had a positive impact on my father were Molina, Monse, Cristina, and a male nurse from Jordan who trimmed my dad's beard. When my dad was discharged, he missed them all so much! The nursing staff gave him medicine on time and Dr. Sharma did a good job of monitoring his symptoms and labs. My dad loves food and not once did he complain about their food, so that was telling for me! The cafeteria staff were always friendly. The physical and occupational therapists were friendly, supportive, and positive with my father; thank you, Claire, Araceli, and Carlos! They were very helpful to him gaining some of his strength back. They had a kitchen, bathroom, and a car in their PT/OT space that allowed my father to practice doing certain things when he returned home.

My father was recently transferred to Southland Care Center following major surgery, and our family…read morehas been deeply disappointed and concerned by the overall care environment and safety issues we experienced during his stay. My father suffers from dementia/confusion following surgery and is considered a high fall risk. Shortly after arrival, we became extremely concerned about the level of supervision, responsiveness, and overall safety precautions in place for vulnerable patients. We had to request additional safety measures ourselves, including bed rails and a floor mattress, because we did not feel comfortable leaving him unattended overnight. I ultimately stayed overnight at the facility myself to help monitor his condition and ensure his safety. What made the situation even more concerning was learning about the facility's recent survey deficiencies while simultaneously witnessing several troubling issues firsthand. The overnight staffing situation appeared overwhelmed, and the environment did not feel appropriate for someone recovering from surgery with cognitive impairment and complex medical needs. Our family has since begun requesting a transfer to another facility because we no longer feel confident this is a safe or appropriate environment for his recovery. I understand healthcare workers are often under difficult conditions, and I appreciate the individual staff members who tried to help, but overall this experience has been heartbreaking and extremely stressful for our family during an already vulnerable time.

The staff is AMAZING!! The best therapy office for special needs children. They truly care and…read moretreat parents and children with upmost respect! I love it here and so does my son.

From the owner: At Carrico Pediatric Therapy Inc. we collaborate with the important figures in the child’s life to…read morepromote the generalization of skills acquired in therapy into their daily life. We take a child-centered approach, ensuring an individualized plan of care regardless of the diagnosis. We work with the child’s areas of strengths and interests to facilitate peak performance and encourage higher levels of independence by improving their areas of deficit. We strive to provide the child and their family with the tools they need to succeed.