An excellent place (Norwalk location) to visit for physical therapy and occupational theraphy. I…read morehaven't visited other locations. The Norwalk location is a good size and counts with everything you need for your recovery. The only thing missing is a pool for water therapy. However, most people don't need it. All the staff (doctors, therapists, therapy aids, and receptionists) are lovely. They are all knowledgeable, professional, friendly, and caring. They are always willing to help and repeat instructions for those of us that have memory issues. I like this place so much that I am willing to commute 30 miles each way.

I received 8 physical therapy sessions. 1st day I met with Natalie who genuinely was caring. She…read moreasked me questions about my physical issues. She put me in a closed room and assessed me and I saw how she carefully put her plan to action. The injury is in my thoracic, neck, upper extremities, and right arm and hand. Just on that day I went home feeling relief. The following weeks I was treated by Patrich, and then Abel who determined to get my arm to have improved range of motion. When I say determined, I mean he made sure I left that place drastically improved. I whole heartedly can say this is the best team of therapists that I can recommend will do everything they have within them to improve your physical health. I have seen it as they treat the young athletes that come in and the elderly. They are well rounded. The front receptionist Priscilla is also the best! She is very attentive and provides me with all my appointments and reminders. 100% RECOMMENDED.

My father was admitted to this facility at 1am, and the nursing staff were prepared for his visit…read more He was able to get his own suite, which was helpful to his healing and ability to rest and get strong. If I ever had a concern or issue, the front office staff (Denise Ortega) and Debra (social worker) were very responsive and helpful; I have so much appreciation for them! The nurses tended to him on a regular basis by changing his sheets and cleaning his room, giving him sponge baths, changing his diapers, and changing his clothes that I left hanging in his closet. The nurses who had a positive impact on my father were Molina, Monse, Cristina, and a male nurse from Jordan who trimmed my dad's beard. When my dad was discharged, he missed them all so much! The nursing staff gave him medicine on time and Dr. Sharma did a good job of monitoring his symptoms and labs. My dad loves food and not once did he complain about their food, so that was telling for me! The cafeteria staff were always friendly. The physical and occupational therapists were friendly, supportive, and positive with my father; thank you, Claire, Araceli, and Carlos! They were very helpful to him gaining some of his strength back. They had a kitchen, bathroom, and a car in their PT/OT space that allowed my father to practice doing certain things when he returned home.

My father was recently transferred to Southland Care Center following major surgery, and our family…read morehas been deeply disappointed and concerned by the overall care environment and safety issues we experienced during his stay. My father suffers from dementia/confusion following surgery and is considered a high fall risk. Shortly after arrival, we became extremely concerned about the level of supervision, responsiveness, and overall safety precautions in place for vulnerable patients. We had to request additional safety measures ourselves, including bed rails and a floor mattress, because we did not feel comfortable leaving him unattended overnight. I ultimately stayed overnight at the facility myself to help monitor his condition and ensure his safety. What made the situation even more concerning was learning about the facility's recent survey deficiencies while simultaneously witnessing several troubling issues firsthand. The overnight staffing situation appeared overwhelmed, and the environment did not feel appropriate for someone recovering from surgery with cognitive impairment and complex medical needs. Our family has since begun requesting a transfer to another facility because we no longer feel confident this is a safe or appropriate environment for his recovery. I understand healthcare workers are often under difficult conditions, and I appreciate the individual staff members who tried to help, but overall this experience has been heartbreaking and extremely stressful for our family during an already vulnerable time.

I have been receiving physical therapy at this facility for a month now. I could not say anything…read moremore positive or encouraging about everybody at this location. The staff is friendly and organized. And whoever assists me in my therapy, I get quality treatment and a great and positive attitude. Not to mention that the treatments have really improved my health. Everybody gets 5 stars from me

Friendly employees and Pleasant Atmosphere!! My first time having PT and it works!! MyTherapist Rey…read moreknows what he's doing!! The exercises have helped me sooooo much and I do at home on days I don't have PT!!!

Transferred a patient here from my hospital, they were attentive, paid attention to details,…read more I spoke with the resident family and they are happy we were able to find a temporary home for their loved ones. It has been a few weeks and the patient is doing better, and family is very happy. Hoping he will return back to his family soon. Thanks Intercommunity!

Avoid this place if you can. My mother had money stolen from her purse, we never got a care…read moreplanning meeting, and the doctor reduced her Parkinson's meds. This was not a good experience.

This location surpasses other locations I've been too an offer a level of perfectionism that I…read morereally appreciate. My physical therapist Susan Jue is the best! She knows exactly what I need to address my injury, I feel comfortable when I come here and I feel even better when I leave. 10/10

Joshua Deleon is an excellent person. My both knees hurt when I first met him. He gave me accurate…read moreinformation about how to exercise everyday. It helps my both knees got stronger and finally no more pain. He is friendly, responsible, polite and alway with a smile. We definitely refer friends and family to Select Physical Therapy.

Dr. Chon is an amazing Physical Therapist! He actually moved my shoulder into a better position so…read morethat my Biceps Tendon would no longer be impinged and would give me less trouble in the future. As an Aerialist and a Flying Trapeze Artist, this staves off my retirement and allows me to continue to do the things I love to do. I cannot stress enough how grateful I am to have visited this office and gotten such great treatment. With just one session, and a few days of rest, stretching, and strengthening, my problem was solved and my pain disappeared. My Biceps Tendon is already back to 90-95% in less than a week. Thank you, Dr. Chon, for your amazing PT Wizardry!!

If you need physical therapy, this is the best office you'll ever find! From your first visit to…read moreyour last you will feel completely at ease knowing that you are being treated by highly qualified staff. Dr. Mike Chon does a through assessment of your needs and sets a plan for your goals and recovery. The entire staff creates an atmosphere of light humor and caring, making your therapy time go by quickly. Dr. Mike, thank you for your expertise and treatment! Monica, thank your for your patience and sparkling personality! Jaime, thank you for your calm, relaxed focused attitude! Angie, thank you for taking care of every patient's paperwork and appointments with a smile! AWESOME OFFICE

had a kink in my back that just wouldn't go away, went & saw Leo, he fixed my torn up back muscle…read morein a half-dozen sessions. Great guy, friendly, knowledgeable, everything you want from a qualified licensed Physical Therapist. 5 stars!

Leonard was very accommodating and very helpful. He worked with me to make sure I get the relief I…read moreneeded in the amount of time I had before my trip.

I usually only review places that serve tacos and margaritas, but I made an exception for Optimum…read morebecause they are pretty awesome. I started coming here for treatment about six weeks ago. I hurt my shoulders while trying to free climb El Capitan in Yosemite. Haha, just kidding, I'm old and hurt myself climbing out of my car. Anyway, the entire staff is kind, patient and professional, from the front desk to the physical aids and therapists. The facility itself is small and shares space with a dentist. I admit to being skeptical at first. But what Optimum lacks in physical size they make up for with personalized service. I never felt ignored or unimportant, and the staff was committed to getting me healthy. They were also very helpful and accommodating with some insurance issues on my part. I'm glad I gave this place a try and am indebted to their work. One final note: don't be fooled by their location next to Mr. Pete's. You might be thinking to yourself, "Oh cool, I can get physical therapy and then grab chili cheese fries on the way out." Mr. Pete's sucks. I'm sorry. But I guess I should leave that for another review.

I was referred here through Kaiser. Initially the communication was horrible as I left 3 messages…read moreand never received a call back. I went to the website and filled out a form and eventually received a text message. I called the next day and was able to connect to someone who was not sure why no one had responded to my previous messages of the past few weeks. I was 5 min early to my second appointment but they did not take me in until 15 min after my scheduled time. My third appointment I arrived on time but they are out to lunch from 1-2 everyday. They over scheduled and had 7 people waiting for two therapists/aides. The main therapists appear to be very knowledgeable and did help with my leg injury. They gave good advice and what appeared to be an accurate diagnosis. Overall I would say it's good care with poor logistics.

My initial intake appointment was great and I felt the evaluation was very thorough and they…read moreunderstood my issue. However I had my first appointment and was basically left alone the majority of the visit. They would show quickly me a stretch and walk away to go work on their computer every single time--often before I even performed it once to see if I was doing it correctly. On my first visit someone should have at least observed me doing each of the exercises once to ensure I'm doing them correctly. At the end they said "you're all done" and I had to ask if I should be doing the exercises at home, which ones I should do, and for how long. They said "you could do some of the exercises we taught you at home every other day" and provided zero printout or guidance. I'm not sure if my experience was a fluke, but this was a really disappointing experience.

Brittany has been so amazing helping me Rehab my back. Super…read moredown to earth and makes you feel very comfortable . The facility is clean and big for everyone to have space and confidence to exercise and rehab their ailments. The women in the front desk are quick and kind and will answer any question I have, definitely come check this place out if you're looking for efficient recovery

My son has been receiving speech therepy with Ms. Katelyn for over a year and has improved so much…read more Their space is so inviting and interactive for kids. He looks forward to his therapies every Tuesday.

My son has been coming here for a few months now and he truly enjoys it. He looks forward to seeing…read morehis therapists James (speech) and Serena (occupational therapy). His speech has improved so much since he started and we are so grateful for that. He takes OT because he is a picky eater and we noticed that he is slightly more open to trying foods even if it's one lick, definitely an improvement from not even holding certain foods with his hands. Overall my son loves coming here and is showing growth in his speech!