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TheKey - Senior Home Care

5.0 (2 reviews)
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6 years ago

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Pete L.

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8 years ago

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Visiting Angels

Visiting Angels

2.3(3 reviews)
4.7 mi

Weird management. I mentioned to them their reviews weren't that great and they replied they have a…read more4.7 star google rating. A few days later I saw their several 1 star reviews here on Yelp all disappear and only 2 reviews remained. One 1 star and one 5 star. The 1 stars consistently had a theme of being overcharged or charged for things that never performed. So when setting up the paperwork for their services I made sure it was not on auto payment. To dis-incentivize from paying by check they required some crazy amount upfront as a deposit. Check was the preferred payment but they have a $150 service fee to even start service. They insisted it be paid before anything started, like they didn't trust me to pay it, and offered check and credit cards as payment options. I offered to meet her with the check the morning of the first day of service, but she couldn't meet so i offered to pay by credit card, but to please send me an invoice or request for payment for the $150 (assumably with info of how to provide the credit card payment). After thinking about it more, paying by credit card seemed safer since I saw there were so many issues with others paying for services not executed, but she refused to send an "invoice" and after which she said what was requested is not in their scope. I asked specifically what was not in scope but several months later and still no response. Each Visiting Angels is a franchise so you will get totally different teams with each location. I remember years ago they were so messed up they didn't even return calls for a long time, and when they did they were still super disorganized. I hope if in my lifetime I get a visiting angel some day, that it isn't a revenue driven one, which is the opposite of what an angel is all about. Some may have great experiences with them, but just the upfront process of them being super nice sales people quickly turned into craziness on a dime. Perhaps I dodged a bullet and just saved myself a huge nightmare of a future situation. So perhaps I should feel very lucky. I honestly, with two different bad situations, think this organization is off my list for any considerations ever, and recommend you dig further to ensure they are a "match" for what you are looking for. At $60/an hour for custom care (-at a facility) vs your home) and $47/hr for in home companionship, they seem a bit pricey to me since none are skilled and am sure many are not US Citizens. Wonder if my review will disappear too?

First, was good but, then it became a us vs them mentality and especially family members. Second,…read moreSome techs were good , others could care less, had ethics issues, not suppose to accept gratuity, etc, and had issue with communication with management, later on and elderly paranoia problems. overall max of two stars over course of services.Care was average; couldn't mop mop on some days.Cared more about husband than wife.

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Visiting Angels
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Colorado Elder Care Solutions - Karen with her grandmother several years ago when she first started CECS.

Colorado Elder Care Solutions

5.0(3 reviews)
5.4 mi

I never thought I would be in need of the services that Colorado Elder Care Solutions provides. But…read morerecently I found myself dealing with my husband's serious health and cognitive challenges. It's hard to describe the anxiety, overwhelm, sadness, and confusion that I experienced trying to do my best to care for his needs - and mine. I felt I was stretched beyond my ability to cope. I was extremely fortunate to have had Karen to guide and support me through situation after situation. She was not only extremely experienced and knowledgeable but was able to think clearly when I was not. I was so impressed with her demeanor - calm, caring and respectful. It is important to note that I never felt she was taking over. I experienced her as a partner who cared as much as I did about finding the best solutions. Her expertise was so impressive, knowing exactly what the next step should be and how I might best accomplish it. My whole experience was like a breath of much needed fresh air, giving me support, hope and the resources I needed to get through each challenge I was facing. I would not hesitate to entrust Colorado Elder Care with any one of my family members or friends. I have the utmost confidence that they would receive all that they need to facilitate the best outcome for all concerned.

Years back, when my father experienced early signs of dementia, Ms. Buchanan of Colorado Elder Care…read moreSolutions stepped in to provide us support. My sister and I live out of state, over a thousand miles away, which made it very stressful managing his escalating needs. However, Colorado Eldercare Solutions found him a subsidized senior housing complex that was secure, located in a very walkable neighborhood of Englewood, and guided us in setting up support services for his medical and social needs. Simple things like a phone with larger buttons and easy to use message retrieval were helpful in ensuring we could communicate with our father. The medical box set up and monitoring system helped us manage his on-going and complex prescription needs. Additionally, she helped ensure he was getting proper nutrition and had a support system to check in on him to make sure he remained active and engaged in the community. I believe his quality of life was tremendously enhanced by the support and care they extended. And, I know it gave me greater piece of mind knowing that there was someone close who could make a visit to see how Dad was doing when we couldn't get in touch. I can recommend Colorado Elder Care solutions without any reservations.

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Colorado Elder Care Solutions - Colorado Elder Care Solution

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Karen

Namaste Health

Namaste Health

2.1(7 reviews)
2.3 mi

From the end of May 2020 until the middle of January 2021 my wife was in Hospice Care through…read moreNamaste. Before that time, we experienced visits from Nurses, Occupational Therapists, and Physical Therapists. The care and support was outstanding, always provided in a caring and loving manner. I cannot imagine any way to make the care we experienced any better. The care givers at Namaste along with a volunteer support program provided not only for my wife's physical needs and comfort, but for several months in the end provided hand written notes, cards, and thoughtful personalized greetings. Amazingly, many of these came at "just the right time" to lift our spirits and make us feel people cared. My family and I are forever grateful for the loving and compassionate care provided through all contacts with Namaste

I normally don't post negative reviews because I like to resolve issues with the company but there…read moreseems to be no resolving this issue as Namaste will not contact me back. I had a knee replacement in October of 2024. My doctor's office set me up with Namaste. I received a call that I was in network otherwise I would not have used their service. Their service was OK. Their home health PT's were nice. Over a year later I get a bill for the full price. I maxed out my insurance deductible in 2024 so I should not have gotten a bill. Blue Cross informed me I was never in network. When I called they mentioned they had some office issues but would check into it as they agreed I would have been counseled if not in network. They didn't call back. I called again a few months later because I am a health care worker and know insurance issues take a while. Don't get a call back. Call again and was told once more they would review it. This was last November. Never hear anything more until today when I received another bill in the mail. Every time I called the manager is never in the office. Their customer service is horrendous and it sucks enough having to deal with this after a knee replacement let alone a serious life issue. I would complete avoid this place.

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Home Instead, Home Care Services of Denver - Home Instead Care Giver and their client in the bathoom, putting on a band aid

Home Instead, Home Care Services of Denver

4.6(11 reviews)
16.9 mi

Home Instead Senior Care was wonderful. Each of the Caregivers worked with my husband as his…read more"Dementia" progressed. The young ladies were resourceful and engaged him in activities that stimulated his attention and thinking. One even made up a special game for him. If you could see the difference in his attitude when the girls worked with him and when a respite home cared for him, you would be amazed at what the one on one relationship can do. Home Instead is an Outstanding Personal Care Service and works diligently to match the clients needs with the services required. I highly recommend them as an alternative to Institutional Care Service. This organization provides a very needed service to the community as statistics show cases of "Dementia" continues to rise in our population. Thank you to Home Instead Senior Care. Rose Palmeri

They are money hungry and pay caregivers so low it's not close to a livable wage. They let…read moreemployees go with no notice. The owners don't have to see the caregivers face they are just a number. So you can be the best caregiver in the world and they preach that's what they are about. But workers are a number not a human caring for people's last days. Don't be fooled and don't work there... instead work at Wendy's.. they pay more. And faith based ... that's comical. Workers are treated like trash not family.

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Home Instead, Home Care Services of Denver - Home Instead Care Giver and their client

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Home Instead Care Giver and their client getting ready for the day

TheKey - Senior Home Care - homehealthcare - Updated May 2026

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