From the moment I contacted Optimal Hospice I felt the pressure begin to retreat from my long…read moreperiod of caring for a loved one. Things had gotten to the point where I could no longer feel confident in my own abilities to continue to provide the care needed. I believe my hand was guided from above when I selected, and made contact with, Optimal Hospice. Once engaged, a team of top professionals was dispatched and they just seemed to know instantly what to do. All the while they held the highest regard and sensitivity for me and my family. In no time I saw what I could not have done alone taking place in front of my eyes. This was a true blessing and this wonderful group of individuals kept me informed every step of the way. The outstanding performance exhibited by Optimal Hospice made all the difference in the world, and I could finally get the peace of mind I needed to truly prepare for the send off of my loved one. I cannot express enough my sincere gratitude and appreciation for the enormous contribution Optimal Hospice made to our lives. Do not hesitate to call them, you will not be sorry.

"Home Care Assistance is one of the premier home care agencies in the Denver area. Andy and his…read moreteam are passionate about providing the best senior care for their clients and a top professional environment for their caregivers."

I never thought I would be in need of the services that Colorado Elder Care Solutions provides. But…read morerecently I found myself dealing with my husband's serious health and cognitive challenges. It's hard to describe the anxiety, overwhelm, sadness, and confusion that I experienced trying to do my best to care for his needs - and mine. I felt I was stretched beyond my ability to cope. I was extremely fortunate to have had Karen to guide and support me through situation after situation. She was not only extremely experienced and knowledgeable but was able to think clearly when I was not. I was so impressed with her demeanor - calm, caring and respectful. It is important to note that I never felt she was taking over. I experienced her as a partner who cared as much as I did about finding the best solutions. Her expertise was so impressive, knowing exactly what the next step should be and how I might best accomplish it. My whole experience was like a breath of much needed fresh air, giving me support, hope and the resources I needed to get through each challenge I was facing. I would not hesitate to entrust Colorado Elder Care with any one of my family members or friends. I have the utmost confidence that they would receive all that they need to facilitate the best outcome for all concerned.

Years back, when my father experienced early signs of dementia, Ms. Buchanan of Colorado Elder Care…read moreSolutions stepped in to provide us support. My sister and I live out of state, over a thousand miles away, which made it very stressful managing his escalating needs. However, Colorado Eldercare Solutions found him a subsidized senior housing complex that was secure, located in a very walkable neighborhood of Englewood, and guided us in setting up support services for his medical and social needs. Simple things like a phone with larger buttons and easy to use message retrieval were helpful in ensuring we could communicate with our father. The medical box set up and monitoring system helped us manage his on-going and complex prescription needs. Additionally, she helped ensure he was getting proper nutrition and had a support system to check in on him to make sure he remained active and engaged in the community. I believe his quality of life was tremendously enhanced by the support and care they extended. And, I know it gave me greater piece of mind knowing that there was someone close who could make a visit to see how Dad was doing when we couldn't get in touch. I can recommend Colorado Elder Care solutions without any reservations.

My father was admitted last week for a two week Respite Care Stay and we are very happy we chose…read morethis center. My family and I toured about four other care centers and Holly Heights stood out with the excellent staff and attentiveness. The center could use a little updating but the excellent care, friendliness and care my father is receiving stands out.

Unfortunately, my mother was a resident of Holly Heights Nursing Care Center and Rehabilitation…read morefrom December, 2023 to December, 2024. She passed away on December 3, 2024. I believe the extremely poor quality of her life there, and the lack of medical attention shortened her life significantly. During the first six months of her residency, she received subpar day-to-day care. She did have one CNA that she really liked, but she left when management changed. Complaints during this time period included being soiled for extended periods, slow response to the call button (upward of an hour), filthy living conditions, a mouse infestation, no emotional support and overall rude management that dismissed the family's concerns. My mother's vision greatly declined so it was hard for her to use a phone. We had to rely on staff to bring her a phone to have any type of communication. The staff was always so put out with this request, and would often hang up on family members. You were lucky if someone even answered the phone! It was hit or miss. Fast forward to September, 2024. This is when my mother truly suffered and declined. Ownership changed, which included a whole new administrative staff. They also cut staff and wages for existing employees (which was relayed to me by one staff member). Mom suffered a stroke that sent her to the hospital. Unfortunately, the stroke was undiagnosed by the hospital. She should have had an MRI performed. While in the hospital, she was diagnosed with a urinary tract infection. This to me, is a result of her not receiving proper hygiene care from staff. The biggest health concern, is that my mother was complaining of lower abdomen pain. This was ignored by the staff, doctor and social worker that got involved due to the family constantly asking for help. Because the facility refused to have additional testing done, the family had to go outside of the facility for further testing. As a result of a CT Scan, it was recommended that a colonoscopy be performed. By the time we got the clearance for this procedure from the Cardiologist, it was too late. We waited 8 months for this health condition to be addressed by the facility. My mother was just too weak for the procedure. I believe she had a serious health condition, as this was a hereditary condition that we were concerned about. The food menu changed dramatically once ownership changed. Many food items were discontinued, and food quality was so bad. Many residents complained of how awful the food is. How do I know this? Well, because many residents shared this with me. The food was so bad, that my mother had no desire to eat. Also, due to her stroke, she was unable to properly feed herself. The food was just dropped on her table. She had to fend for herself, and it was a real struggle for her. Every time family visited my Mother, we consistently had to clean off the food that was slopped on her chest, bedding and the floor. She was not able to hold a cup without spilling the contents all over herself and floor. We eventually purchased a non-spill cup for her. My mother was severely depressed in this facility and declined quickly as a result of living conditions and lack of empathy from the staff. The activity director only visited my mother one time (toward end of life). My mother's existence consisted of laying in bed all day, with headphones attached, listening to the same TV program over and over again. Unfortunately, I was out of state, so my visits were not as frequent as I'd like. They did become more frequent once I learned of the appalling living conditions. When I did visit, I was shocked, deeply saddened at what my poor mother succumbed to. She felt helpless and just checked out emotionally. All of the above was reported to the facility, Ombudsman, Colorado Health Department and Adult Protective Services. An inspection was completed by the Health Department 1 1/2 months from my initial complaint. This was just too late. The facility was fully aware of pending inspections from various agencies, so they were able to portray a false impression of what normal conditions are really like because of the heads up. It should be noted, that the staff often blamed my mother the lack of her care. So, let's blame a stroke victim for her declining care? It's just easier for them this way I guess. She did this because she dreaded interacting with many employees, especially the social worker and the new management team. Her concerns fell on deaf ears. This is so shameful and inexcusable! Sadly, new management (director and nursing director) was not accountable in any way for the lack of care for my mother. I was told that weekly communication with the family was a courtesy only and should not be expected, and that they had lives outside of work. Yep, that's what we were told on a phone conference. If you are considering Holly Heights for the care of your loved one, please do your due diligence!

If I could give Stacy's Helping Hand 6 stars, I would. Pam was a tremendous help to me and my…read morefamily. The process of finding assisted living/memory care is extremely stressful and Pam's expertise and willingness to go above and beyond was greatly appreciated. The situation with my parents and their health is extremely complicated and Pam was a thoughtful and thorough advocate in helping us find a solution. My brother and I both live out of state and having access to a resource like Stacy's Helping Hand was invaluable - we literally could not have done this without Pam's help. I cannot overstate her compassion, patience, and effort to help us. I highly recommend Stacy's Helping Hand to anyone looking for help with this process!

There is not enough positive I can say about the assistants and help I've received from Pam! I was…read morelost on what directions to take when it came to finding a place for my mom. Not only did she completely guide me through the process... But she also made me feel comfortable and confident about the right place for my mother! The most important part is that she made my mom feel comfortable and excited for her next chapter in her life. My mother is 95 years old and "she" helped me along with Pam make this decision. I highly recommend Pam and her service to anyone that wants a "Personal Touch" when making such an important decision!!! All I can say is thank you Pam and Stacy's Helping Hand!!! All comments are subject to review. If it's decided that a comment is inappropriate then it will be deleted from the site.

Pre-op nurses- 5star! Surgeon- (Dr Schneider) 5star!…read morePost op staff and facilities- 3 stars, average nursing- some good, some not so much.. But the real problem... Anesthesia- minus 10!!! The encounter I experienced with anesthesiologist Dr Woodward who had My Life in his hands... was horrific. I did not feel safe!!!!! A horrible feeling while completely vulnerable. His ego, OMG. I hope the hospital HR reads this and contacts me. No call from anesthesia night prior- even tho I was told they would contact me- I had concerns, and questions. When I tried to have a pre-op conversation with DR Woodward, He shut me down repeatedly. All he cared about was my signature. Hurry up! Sign this. He just wanted to start. Seriously an absolute traumatic awful feeling. He was barking at the pre op nurse to hurry up with my IV. She was clearly rattled by him. My IV "blew". I complained. She made the decision to start another. He was clearly pissed at her decision and let me know "there is nothing sharp, nothing is hurting you". (As if at 66 years old I didn't know what an IV should feel like?") The second one started to hurt before it was in, now he got really pissed- he repeated his "nothing sharp statement", (I'd love to kick him in his testicular place and tell him it should not hurt because there is nothing sharp!" The nurse was trying her best to hurry under his command. Then he grabbed the mask. He couldn't bother with my needs. He just wanted to shut me up. He put me out! From the time he first introduced himself to the time he knocked me out- 6 minutes tops! Before the IV. In the pre-op room!! WTF???? I verbally told him I was anxious. My chart shows PTSD. I was actually crying! His action was far from "STANDARD of CARE"! He provided none of the bedside courtesy such as-"I'm doing this, next is this."----- Did I forget all this when I woke up? Nope! It is seared in my memory. Dear Dr Woodward- I am a kind person with a soul, not simply a case number and YOU did me very very wrong!! VERY VERY WRONG!!! I pray for GOD to touch you and help you understand how your negligent actions affect others. I deserved respect. I deserved kindness. I received neither. Maybe you should consider another line of work. The shoulder block you rushed to do was incorrectly placed numbing my diaphragm thus sending me home on oxygen (Your skill falls very short of your elevated ego). As I came out of anesthesia I I heard you tell the OR nurse that my heart rate dropped to 30 so u gave me a medication to correct this. I reported hearing this to my husband because it was concerning. I just read the surgical anesthesia report you prepared. You falsified the record indicating my heart rate fell to 40 not 30. You going to tell me I misheard?? Nope! I believe falsely documenting medical records is a crime!! I've had many (5) major surgeries including anesthesia. I'm fully educated on what a Standard of Care should be.

Everything & anything you can think of From checking in with Jetta to my Nurse Karen and my PT…read moretherapist Sara. You can tell they love their jobs. Because the positive vibes, took away my fears. I had a Hip replacement surgery. I was terrified and after dealing with the staff. My fears just went away. My Dr. Jared Foran answered all my questions. Before I even asked them. He booted my fears out of the Ballpark anesthesiologist, Dr. Fons was totally explainable and also took away my fears. Thank you Thank you Thank you For making my experience The Bomb not enough stars to explain my experience

My parent spent her last days here. This wonderful place helped my mother and our family in every…read moreway possible. Our hearts are full with appreciation and love for the doctors, nurses, and staff who helped us through it all. They went above and beyond in providing the best end of life care for my mom.

Hospice review We…read moreare so pleased that we chose the Collier hospice for my mother's end of life care. She had a wonderful nurse, Ann, while she was at home. She visited weekly and helped my mother adjust to the end of life. As her care became more involved Ann was there each step of the way supporting my mother and our family. I have never med someone who was so kind and understanding and competent. Finally My mother had to spend her final days in-patient at their facility. She raved over how quiet and beautiful it was. Again the staff was so very kind and supportive of both my mother and our family. The Chaplin was very helpful with family dynamics. Even the chief was wonderful, providing her with warm chocolate chip cookies which gave her much enjoyment in her final days. What a gift it was to have this organization available to care for my mother and our family at this hard time. As a retired nurse I am picky and could not fina any fault, just very competent care! I can not recommend this hospice more. 100/100.

This facility is a gem, housed in an older building. The quality of care is second to none. Ring…read morethe call button? 98% of the time they are there in under two minutes. Equipped with all the therapy equipment one needs for OT and PT, and a staff that knows how to use them. Their only challenge is the food. Sadly, it's mediocre at best. But besides this one issue, which one hopes they can improve on, you won't be disappointed with this facility. They are rated a top ten in the nation for a reason.

Entered with extreme pain in various places in my body. They helped me understand my meds and what…read moreI needed to do next.

Recovering from a skiing fracture, and Sheila is awesome. Great communication, skilled, and…read morepatient focus. Highly recommend!

Everyone that I dealt with upon my arrival were very friendly and helpful…read more I was seen for my appointment promptly. Elizabeth my therapist was great, she spent a long time with me, being very thorough with everything from my issue to how to help it. She explained so much to me, it's a relief to have someone that let's you really know what is happening. I feel that with her help I can get back to being better and preventing this from happening again. One more thing that was such a relief was when I said I couldn't afford twice it wasn't a big deal, that we could work with what I can do.