Jessenia is my new favorite wax technician. A lovely young lady with a bubbly personality. She's…read morevery thorough with her work and my first time experiencing little to no pain with 1 1/2 month of growth. Maybe her technique made it more efficient. Small batch with quick hands to pull off the patches. Definitely will be requesting her for future maintenance. She's a keeper :)

I've gone multiple times and was serviced by Mikaia - she is extremely friendly, thorough and quick…read morewith the service itself! Waxing is not always a fun experience but she makes it fly by so quickly making me feel at ease. It's very clean and spacious in each room - I enjoy that they are very sanitary.

I had a great experience at the European Wax Center in San Leandro. I needed a touch-up after my…read moreoriginal service, and although I live quite far from this location, the manager went above and beyond to help me. He took the time to listen to my concerns and made sure I received a credit on my account so I could have my touch-up done at any European Wax Center closer to home. That level of customer service and understanding made a huge difference. It's refreshing to see a manager who genuinely cares about the customer experience and is willing to find a solution instead of making things more difficult. Thank you for your professionalism, kindness, and excellent customer service. I truly appreciate the way my situation was handled.

This location is very convenient for routine waxing services, which I appreciate. However, given…read morethe cost of the services, I was expecting a more updated and polished environment. The rooms felt a bit outdated, and I noticed leftover wax with hair on the floor, which was concerning from a cleanliness standpoint. The front desk experience seems to vary depending on who is working. During my visit, there was a customer playing loud music from her phone while the center's music was also playing, which made it difficult to relax. The space seems to aim for a calming atmosphere, but the noise made it feel quite the opposite. The staff member who performed my service was efficient, but the interaction felt somewhat rushed and not very warm or welcoming. A more personable approach would really enhance the overall experience. Overall, while the location is convenient, improvements in cleanliness, ambiance, and customer service would make a big difference--especially considering the price point. Four days after my first underarm wax, and I have a pimple form with puss. Ugh.

The service was great! I had Breyell and she was so kind, she made me feel relaxed and chatted with…read moreme during the appointment, answering all of my questions as well as just conversation to help me feel at ease. I was really nervous because it was my first time getting waxed but she was very gentle! She recommended products to use for aftercare as well. I also got a great discount since it was my first time going to this salon.

I have been going to this location for awhile now and some of the waxers are great. However, last…read moremonth, the front desk person who checked me out thought I was another customer and charged me for the wrong amount. She called me and asked if she could recharge my card for the right amount. I gave her my credit card info over the phone. They charged me for the wrong amount (again). I called them back multiple times to get refunded. I talked to multiple people and they said the manager was going to contact me. It has been a month and no one has followed up with me. No follow up, very unprofessional on the management part.

If you are looking for body sugaring services, I highly recommend Organic Bliss. She also offers…read morethreading and waxing. I was introduced to Rasheeda and have never looked back. The space feels so welcoming and she really makes you feel comfortable from the moment you walk in. Rasheeda is incredibly skilled and efficient. Normally, when a service finishes earlier than expected, I worry it might have been rushed, but that is never the case with her. Every visit feels thorough and carefully done. She also has a lovely selection of in-house products that you can pick up for any of your body care needs. The spa is tucked in a quiet residential area with plenty of convenient parking, which makes every visit completely stress-free.

Rasheedah is the best! She's the only one I trust for a Brazilian. She always makes me feel so…read morecomfortable, so cared for and so beautiful. She is warm, skilled and professional, and I would recommend her to anyone and everyone.

Okay so it's time for an updated review!!…read more I used to go to Yvonn but since she no longer works here I started going to Leonor!! Let me just say I loved my last girl but when I tell you Leonor is the best waxer ever! I mean the absolute best! If you're looking for a good experienced waxer who knows what she's doing then she is just the person for you! I literally feel so fresh and so clean after I leave my waxes with her. She is also a sugaring expert! Talk about getting every single hair! My underarms feel like they have had laser treatment! They also just relocated down stairs to a bigger studio that is so nice and cozy! I just love the clean tidy look of it! It's like a Fancy Chic type of feel. If your getting waxed you wanna feel like your at a clean spot so you can relax and get those well deserved treatments. If you're looking for a place where you can be comfortable and come out feeling hairless then this is the experience you need! Book with Leonor ASAP!

Lenor is awesome, friendly and fast…read more _______________________________________________________

I usually go here for my eyebrows but today I decided to add a facial by Rita & I'm glad I did. I…read morewill now get both anytime I'm hoping to look refreshed. I walked out completely glowing. The facial was so good for acne it even included Red light therapy.. GO FOR FACIAL LADIES! It's the best 10/10

Today I went to get my brows done specifically threaded. When I walked in I was greeted by a lady…read moredoing someone else's brows. Shortly after I was help by a different lady she was nice and took her time. While I was getting them done the other girl was paying for her eyebrow service. The worker asked cash or card she said card and the worker proceeded to say her total was 12 dollars. Once the other worker was done with my brows she asked me cash or card. I said card today then she told me my total was 13 dollars because of the card fee. I was a little confused because the girl before me paid 12 and paid in card. I didn't say anything I just paid the 13 dollars but it is illegal to charge card fees especially on debit cards. Not to mention I've been to this place multiple times and paid 12 when using my card. I don't mind leaving a tip but it did rub me the wrong way.

Love this place! Been coming here for roughly four years. I found Victorias because it's close to…read moremy office and I'm a lucky gal bc she does an amazing job...it's a win win for me! I'm a last min appt maker (sadly my work life can change in an instant), Victoria somehow always finds a way to accommodate my schedule. She's become like family which is another...WIN! If you want good service, great prices, clean facilities and a chill environment check this spot out. You won't be disappointed!

I love this salon! The owner is so kind and sweet. Her staff is caring. Everytime I get my nails…read moredone here it can last for a month and more worth your money plus they don't over price you! Highly recommend!!!

This review is for armpits waxing and microblade brows. I've followed Tracy (the owner of Skin and…read moreBrow Ink) from the previous wax parlor she was working at in Hayward. It's been a couple of years since we saw each other and I'm glad to finally be able come see her again!    I usually just get my armpit waxed and I love how thorough she is with her work. I'm always satisfied with how clean and fast she is. I also got my brows microbladed by her during her training. She took the time to help me design the shape/color of brows that best suited my facial structure and suited my own preferences of straight, youthful "Asian" brows. The beginning of the process was done without numbing cream, but the shading part did. The pain was bearable and had an odd sound to it whenever the blade runs across my skin. Overall, I am so happy with the results! My brows look so natural and have healed nicely into a cool dark brown!    Her facility is clean, and it looks well kept. I love that I was able to wait outside in the yard while she finishes her client. She also opened all doors to air out the facility before she took me in. These days, I'm so appreciative for beauty businesse like hers that take extra care to prevent covid.

I came here for microblading. Tracy was amazing. I liked how thorough she was with her work. I also…read moreliked how she made me feel very comfortable all throughout the procedure. She was very gentle and patient. You can tell how dedicated she is to her work. She was taking her time to make sure she gets it done right. I'm very impressed. I love how my eyebrows turned out. I have one less thing to worry about each day! This is fantastic! The place also looks so beautiful and super clean. Definitely a great experience, I will come back and would also recommend this place!