Cancel

    Search

    The Yellow Garage

    5.0 (1 review)
    Closed Closed

    Request pricing & availability

    You can now request a quote from this business directly from Yelp

    Services - The Yellow Garage

    Bike repair and maintenance

    The Yellow Garage Photos

    Recommended Reviews - The Yellow Garage

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    4 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Bow Cycle & Sports - Rent E-assist

    Bow Cycle & Sports

    (41 reviews)

    $$

    I had the pleasure of dealing with Mark for some repairs that my bike needed. He is very…read moreknowledgeable and friendly. The store was so busy, it was lined up down the block, but I didn't have to wait very long as the staff have a system where they come out and take care of whoever they can. They are doing a remarkable job. It was apparent that Mark was busy, in a rush, and working very hard, but he didn't rush me when it came to getting my needs met. I was very impressed with his professionalism and productivity. The company is lucky to have him and I'm sure they know that. My bike was ready for pickup earlier than expected and he called to let me know I could come pick it up if I wanted rather than just wait for me to come back the following day. The test ride was a success, the parts Mark chose for me based on our phone conversation were better than the original parts. He is very intuitive and knows how to make the customer happy. I maybe could have sourced out better prices, but then I probably wouldn't be on the road yet. The process of taking my mangled bike and getting it in better than original condition was so easy thanks to Mark. I will stay loyal to Bow Cycle and recommend them to others.

    I tried to purchase a $3,000 bike from this shop and was let down by their staff and inventory…read moremanagement twice in four days. On Monday, I called to check stock. I was told they could not hold it and to buy online. It sold before I finished work. After I left feedback, their team texted me to apologize and promised they would train their staff better on holding procedure. On Wednesday night, their website showed two of these bikes back in stock. Following their previous instructions, I purchased one immediately and my card was processed. On Thursday, a manager contacted me to cancel the order, claiming someone else bought it first. When I expressed my intense frustration at being misled twice on a $3,000 purchase, the staff was dismissive. When I requested to speak to the owner, the owner called me back simply to defend his broken inventory system and shift all blame away from his business. Taking a customer's money for an item you do not have, and having two issues in a very short time frame is unacceptable. If you are looking to make a major financial investment in a bike, go to a shop that has a functional website and respects your time and interest in the "lifestyle" that is being promoted.

    The Yellow Garage - bike_repair_maintenance - Updated May 2026

    Loading...
    Loading...
    Loading...