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    The X Bands

    4.7 (3 reviews)
    Closed 10:30 am - 5:00 pm
    Updated over 3 months ago

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    Big 5 Sporting Goods

    Big 5 Sporting Goods

    2.9(72 reviews)
    3.0 mi
    $$

    There was a hole in one of my shoes, and it got pretty bad that I needed to get a new pair. I get…read moreemails from Big 5 daily, but never really see anything of interest. That is, until the 4th of July when they emailed coupons for $5 off a purchase of $10+. Since shoes are obviously more than $10, I knew I had to go during the holiday to take advantage of that deal, which was good for that day only. I actually stopped by the traffic circle location in Long Beach first, but they didn't have the shoes that I wanted. Rather than choosing a different pair, I went to this location on the southwest corner of 183rd and Gridley. Though not technically a part of Los Cerritos Center, it's close enough that if you park your car on the east side of the mall, you can simply walk to Big 5, which doesn't have many parking spots directly in front. The store is pretty spacious and should cater to just about any athlete for any sport. Since it was summer, most of the sporting goods were swimming related, but I was here for the shoes, which were all the way in the back of the store. Not only did they have the shoe that I was looking for, but they had it in my size too! There was just one box left, and it was all mine! Well, except the lid was badly deformed. One of the employees walked to the back to offer assistance, and then I asked him if I could get a new shoebox for the shoes that I wanted. He mentioned that for the brand, they don't have that many shoeboxes, and they usually get deformed anyways. However, he did give me permission to switch the lids with another box, and so that's what I did. He also directed me to where the seats were so I could try on the shoes before purchasing. The shoes did fit, but I noticed inside each shoe, there was just a cardboard insert used to retain the shape of the shoe before purchase. There wasn't any crumpled paper inside that I've seen inside other shoes, but oh well. Not a dealbreaker for me. The employee did come by again to ask if the shoes fit, to which I answered affirmatively. Though he was kind of hard to understand, I do appreciate how he was there to offer help when needed. Checkout was a breeze. The cashier scanned the shoebox and then my coupon before completing my transaction and wishing me a good 4th of July. Good visit overall. If they didn't have my shoe size, who knows if they would have had one in the back? The two employees I mentioned in this review were the only two I saw working that afternoon, and if that's the norm here, I can't imagine how they would be able to handle a full house. Even though the Lakewood location is closer to me, I would definitely be willing to make the farther drive next time I need a new pair of shoes.

    Just came back from a visit to Big 5 and all the female staff were extremely rude and didn't seem…read moreto want to help our program out. I get getting too many people early in the morning could be overwhelming but I don't think we were being too chaotic just asking questions regarding our equipment.

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    Daiwa

    Daiwa

    3.4(5 reviews)
    0.7 mi

    Daiwa Warranty Experience - Extremely Disappointing Customer Service…read more I want to start by saying that the Tatula series itself is a very good reel. Unfortunately, my experience with Daiwa's warranty process and customer service has been extremely disappointing and has completely changed my opinion of the brand. I purchased a Daiwa Tatula XSL 300 baitcasting reel on September 19, 2024 for Great Lakes salmon fishing from a pier. The reel was used for approximately one month, during which I landed around 65 king salmon in the 12-20 lb range. After salmon season ended, the reel was stored and not used again until the following season. I am very experienced with reels and routinely clean, oil, and grease my equipment, especially after fishing in Michigan conditions. When I took the reel out again around August 16, 2025, I immediately noticed the reel was winding unevenly and pulling heavily to the left side. After researching common causes, I suspected bearings. I ordered upgraded ceramic bearings and had them professionally installed due to my work schedule. The reel was mailed out around September 2 and returned around September 10, clean and upgraded. On my first day off, I attempted to respool the reel and immediately found that the uneven winding issue was still present. On September 15, I contacted Daiwa customer service and spoke with a representative named Hardy. I clearly explained: * The reel was purchased on September 19, 2024 * The bearings had been upgraded * I intended to mail the reel in before the one-year warranty expired Hardy explicitly stated that the warranty would still be honored, even with the upgraded bearings. After mailing the reel to Daiwa, I received no updates for two weeks, after which I was informed I would be charged $55 for a "clean and lube." I explained that I had been told the reel was covered under warranty. At that point, I was told the warranty was voided due to the bearing upgrade, directly contradicting what I had previously been told. Communication remained poor. After six weeks, I was finally informed that the actual issue was a bent pinion gear. I specifically asked whether the upgraded bearings caused the damage and was told no. I also asked if I could be refunded, which was denied. After nearly four months total, I finally received my reel back on December 28, 2025. When I tested the reel in early January, the line initially appeared evenly spooled. However, after removing line as instructed by Daiwa--peeling my 20 lb PowerPro down to the backing to adjust it--the uneven winding immediately returned. I have spooled many baitcasting reels over the years, and this was not user error. I reported the continued issue to Daiwa, and to their credit, they did provide a FedEx shipping label for the reel to be mailed back for further inspection. However, given the previous delays, cost, and lack of resolution, this added to the frustration rather than restoring confidence. Additionally, a separate Daiwa customer service representative told me that landing 65 Great Lakes king salmon was "a lot for that reel" and could have caused the damage. If that is the case, it raises serious concerns about the reel's intended use and durability. As a result of this experience: * I lost nearly four months without the reel * I effectively lost an entire salmon season * I was without equipment I paid for * I received conflicting information from customer service * I paid for a repair that did not resolve the problem While the Tatula reel design is excellent, Daiwa's customer service, warranty handling, and communication were extremely poor. Based on this experience, I cannot recommend Daiwa to anglers who maintain their own equipment, upgrade components, or expect a company to stand behind its warranty. I hope Daiwa improves their warranty transparency and customer support, as the product itself has a lot of potential.

    Got my Saltist 30 2-Speed serviced when it's anti-reverse started acting up on a larger fish. After…read morea typical turnaround time and service charge, I received my reel back with little explanation of work performed. Assuming the issue solved, i put the reel away till next season only to have the issue present itself on the first trip I took. I called Daiwa only to hear they would not fix the problem because i was outside their 30-day warranty on repairs. Apparently you're expected to somehow attempt to land a gamefish in the middle of February or keep paying Daiwa to never fix your reel. Never buying one again, there are too many reel companies that pride themselves on the products they make and customer satisfaction to deal with one who doesn't care.

    The X Bands - sportgoods - Updated May 2026

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