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    The Wireless Store

    1.0 (1 review)

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    13 years ago

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    AT&T Store

    AT&T Store

    3.5
    (26 reviews)
    0.1 mi

    Daisy Vega turned my AT&T visit into a wonderful experience…read more I went to the Saviers location on a Friday night a couple of months ago and she was the only representative available during closing time. I was pleasantly surprised, however, at her ability to accommodate an influx of clients with such ease. I truly commend her for having the ability to juggle so many tasks at once and still maintain the standard of service I've come to expect from AT&T as a long time customer. After Daisy finished up with the long queue of customers, it was my turn to be helped as the last person in the store. Although it was far after closing hours, she was more than happy to take the time to discuss my plan with me thoroughly. I appreciated her thoughtfulness throughout our interaction. Daisy brought candy out for me to munch on (as I had been waiting for a long time to be helped) and sat with me until she was absolutely sure each one of my questions and concerns had been answered. No other AT&T representative has ever taken such initiative to help me find the best plan for my lifestyle/budget and for that I am so thankful. Would recommend this location + Daisy Vega to all my friends and family.

    I called this store to ask if they had the iPhone 17 Pro Max in stock. The person who answered gave…read moreme some attitude and said he couldn't give information over the phone because it was "store policy." I didn't give him any attitude back I simply said okay, thanked him, and told him I'd be there shortly. After that, I called three other AT&T stores, and all of them were able to tell me over the phone that they did not have it in stock. That's what confused me. A simple yes or no would have saved everyone's time. I went into the store on 1/1/2026 at around 4:40 PM. I waited patiently and again asked if they had the iPhone 17 Pro Max, explaining that I just wanted a yes or no so I wouldn't wait if they didn't have it. I was told the wait would be 15 minutes, which was fine. That turned into 30 minutes. When I asked again, there were three employees working, but only one was helping a customer. I didn't understand why no one else could simply check. I continued waiting. Eventually, someone who had been standing around came over and apologized for the wait at this point, it was about an hour. I was finally helped around 5:44 PM. After giving him my information, I was told I couldn't upgrade unless I purchased the phone as part of a bundle. This was very confusing because I upgraded another phone less than a month ago and was never told this. He said that was the only way he could sell it. Overall, they wasted over an hour of my time on my only day off just to tell me no. If they had been upfront from the beginning, either over the phone or when I first walked in, I could have gone somewhere else. Very frustrating experience.

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    The Wireless Store - mobilephones - Updated August 2026

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