The front desk was very lackluster--they didn't explain anything, just handed us the locker room…read morekeys. I had read up about the place so I knew the locker rooms were coed, but I was still confused as to whether there were changing rooms or what was the proper etiquette. Place is small and I understand the price is more moderate compared to other spas, but you feel nickel and dimed. Everything is extra, you don't even get complimentary tea. The masseuses were amazing, no complaints there, but when we tried to tip and asked if 100% goes to the masseuse, they said 25% goes to the spa and 75% to the masseuse. I'm sorry, what? Very unethical considering that structure is not transparent at all. The massages were amazing so it's a shame they're not getting their fair share.

Excellent service, quality treatment and it was a super relaxing place. I would say more but I…read moredon't have time, do yourself a favor and book an appointment, you won't be sorry!

"After going through my share of therapies and massages, I can honestly say this session blew them…read moreall away! My therapist JAMIE incredible -- he uses techniques that are definitely different than everyone else, and they work wonders. I felt things in my body I never even knew were possible. Deep, intuitive, and transformative. I'm already counting down to my next appointment. 10/10, best decision I've made in a long time ! ... RuRU

Sad- My fave esthetician will no longer be at Xenana come 8/10/25. Just wanted to update the…read morecommunity. Great facials. Sad to see her go.

Edited to add a warning after a bad experience on 3/15/26. I was booked with massage therapist…read moreJerry for an afternoon session. When I turned from prone to supine, which is a moment every properly trained therapist handles by looking away and securing the drape, Jerry was looking straight at me. His eyes were right above the sheet line while my chest was uncovered. It was so disturbing and shocking I didn't know what to do, and immediately felt dirty and at fault for no reason. This is a basic, non-negotiable professional boundary, and he crossed it. I've filed a formal complaint with management and requested a refund, disciplinary action, and a policy review -- including offering clients the option of a same-gender therapist at booking. If you're a woman booking here, ask specifically who your therapist will be and whether you can request a female therapist. You shouldn't have to, but until management addresses this, protect yourself.

We really enjoy the soaking pool here!…read more Typically, we'll stay a night or two at the hotel, and accessing the soaking pool at Ruby's Spa is included. You can also soak with the purchase of a service in the spa (massage, facial, nails). I find that the services are luxury pricing with slightly less than luxury service, so I skip them. It's a saltwater pool, kept below 101 degrees Fahrenheit. I know because I tested it to see if I was safe to soak while pregnant years ago; yes, I brought my own thermometer! Because that's what scientists do. You can bring in beverages from elsewhere on property but please not glass! The teahouse has yummy options but limited hours. You need a key to get in, and there's two large heated bathrooms to change in.

Luxury and pampering are waiting for you at this upscale spa…read more The Ritz-Carlton Spa is located on the 19th floor, offering breathtaking panoramic views of the city skyline. Emily , the receptionist, enthusiastically pointed out that you can see Mt. Hood, Mt Adams and Mt. Saint Helens on a clear day. My first impression was one of neutral tones, dangling pendant lights and wood that accentuated the skyline. It felt like stepping into an elevated, serene sanctuary showcasing the Pacific Northwest. The spa facilities include five treatment rooms 1) A eucalyptus steam with piped in babbling brook sounds. 2) A dry sauna 3), A relaxation lounge with floor to ceiling windows 4) A snow shower 5) Private rain showers There's a Pool/Wellness Area that is only available for guests. One of the spa patrons asked if she could soak in the hot tub but the staff declined. Because I couldn't access it I have not included it in my review. The relaxation lounge had trail mix, coconut macaroons and fresh fruit to snack on. There was tea and infused water. The water was delicious. It was flavored with lemon, cucumber and mint. I received the rose water manicure. I recommend requesting Patrick. He had excellent hand massage skills. The salt scrub was divine. He produced a tray of five scented hand masks that I could pick from. I chose Mandarin. I was tempted by the "fresh" and the oolong scented mask. Those will have to wait for my next trip. Patrick and Emily were wonderful people. They made me feel welcome and at ease. This is a smaller spa without soaking features unless you are staying at the hotel. That didn't detract from my experience. I liked that it was divided between female and male locker rooms. It allowed me to have a more private space. It was so serene and calming that all my stress melted away. The icing on the cake was the incredible amenities. They had eucalyptus iced towels for your sauna. You were given a luxurious robe and shoes along with multiple towels. The lotion, soap, shampoo, hair, conditioner, were top quality. The hairbrushes, combs, razors, toothbrushes, etc. were ESPA certified. Even their shower caps were made out of starch. I would recommend the Ritz Carlton spa to anyone seeking a luxurious experience.

My 80 minute massage was out of this world amazing. They have a tea and snack bar upon arrival…read morewhile you wait for your massage after your massage you have all day access to a Sona steam room and snow shower. All three were amazing. The service was amazing. Definitely going back again.

Had a wonderful hydrafacial with Caroline today! Haven't had one in years. She treated my hormonal…read morecystic acne with a high frequency zapping device and I can feel it fading away now. She let me feel what the zap would feel like on my hand before using it on my face, it just tickled a little. I left feeling smooth, clean and glowy. Thank you Caroline, see you next time!

Caroline's spa is located in a cute residential neighborhood next to Hawthorne, so parking was a…read morebreeze. I was coming in to do an ance facial and feeling a bit nervous (extractions can be painful and no one likes the idea of their skin potentially being judged- which has happened to me before!) Thankfully, Caroline was so sweet and knowledgeable. She gave great tips about what my skin needs and how to care for it long term. She explained every step and why she was doing what she was doing. I felt cared for and relaxed! The results were amazing! So much less congestion and two of my zits are already almost faded. Two things to note is that the email on the website didn't work for me. So if you're trying to contact her, use the phone number on the website. We also had a little mix up with my payment, but she was very apologetic and called me immediately to get it sorted out. I'll definitely be back!!!

I rarely spring for things like massages for myself. Going through therapeutic massage for a back…read moreinjury in the beginning of the year taught me that massage is indeed important and definitely worth the cost considering the holistic benefits. I would absolutely see Rhonda again--her demeanor was immediately warm, calming and welcoming, and she was an attentive and skilled massage therapist. Her space is small and nice, with diffused natural light and a super comfortable and impeccably clean massage table (and space in general). She changed the bedding on it depending on the treatment I was getting, so I was comfortable, warm and happy the whole time. She tailors your treatment to you completely, asking about music, oils and health questions ahead of time so the treatment goes fluidly and you can relax fully. The treatments were great (I recommend the papaya scrub and massage combination) but getting to know her was even more of a highlight. I'm sure treatments are usually quiet except for the music, but I had a great time chatting with her and feel like I came away with an awesome new friend!

Chloe is an amazing massage therapist!!! She uses just the right amount of pressure, checks in on…read moreyou regularly, and is a very positive and supportive person. I go on the weekends since I work during the week and Chloe is always there for me! Also catalyst has some pretty amazing packages - if you buy 4 massages they are all discounted. Also they offer couples massage! I love catalyst massage!!

This is a new AI spa on Alberta. What a beautiful space and amazing experience. The owner was so…read morewonderful! :-) They have AI massage chairs, several kind of foot massage, herbal foot baths, meditation, teas and all sorts of other things in a relaxing setting. I met a friend there and we went through the "new moon" experience together and we look forward to it again.

Booked a foot spa and head massage for me and two of my daughters to enjoy a day of stress relief -…read moreit was wonderful! We were welcomed warmly and treated to a peaceful calm environment for our foot massage. It was relaxing and they were very attentive and respectful of our comfort. We then went in to another room for the head massage which was equally relaxing. We had a quiet session of head massage and the products they used made each of our hair silky and soft. Afterward they took the time to dry our hair so we didn't leave wet. We didn't expect a style treatment, so leaving with clean, conditioned healthy looking hair was what we expected. After comparing our experiences, it seems that they were attentive to each of our individual needs- I had more massage in specific areas that needed it, while the others had a slightly modified version, which focused on the areas they needed to have worked on. It's not a bargain level spa treatment- and we feel we got good value for what we paid. Thank you to the team!

This was such a lovely and and relaxing experience. I so needed this not only for my hair, but for…read moremy stress level. I had over an hour of scalp massage and shampooing. The shampoo bowl is a super nice massage chair that gets everything!! I also had a lovely foot massage and wow she really got in there. Family owned which I LOVE.