Repeated instances of not showing up, even after assistance from the owner. Still waiting for…read morecorrect door to be installed. I sure wish I had my old door back, but they ruined it taking it out. New door made incorrectly.

No issue with windows or installing crew. The issue is the salesman stated that the Sunrise…read morewindows had a .22 U# which is much better than the U# .28 offered by others. Then without our knowledge the salesman demonstrated and quoted a Sunrise Window with a U# .28. (Sunrise does offer a special package with a U# of .22). My issue is I thought the quote was for windows with a .22 U #. You can buy windows with the same LE 366 glass for less than half the price. In my opinion the warranty is not worth the extra cost.

I went with Ruso Installations for gutter cleaning and am very pleased with how the job turned out…read more Ruben was responsive to messages, and he offered a fair price. He and his associate got all the leaves and debris out of our gutters and cleaned everything up in about an hour. He also texted before/after pictures so I could see how the job went. I would not hesitate to use this company again.

RUSO Windows & Gutters did an amazing job installing my gutters. Ruben, the owner, is professional…read moreand really knows his stuff. He explained everything in detail and patiently answered all my questions. He quoted me a very fair price and honored it (unlike a lot of contractors that try to jack up the price after starting a job). Ruben takes pride in his work and is dedicated to making sure his customers are happy with the end product. I definitely recommend RUSO.

Travis did an awesome job replacing our windows. He was able to get to us quickly. Very happy with…read morethe work done and would recommend to anyone else. Thanks Again

From the owner: Seeking a professional for gutter repairs or cleaning services? Perhaps you need gutter guards…read moreinstalled. Do you require window replacements or repairs? Storm door installation? New interior or exterior doors for your home? Get a free estimate from experienced handyman with 25 years of experience who is insured. Call us today at 336/324-0041.

The replacement windows you sold and installed are amazing!…read more I left the house one morning with the heat still turned to on. I had meant to turn the air on, because the last forecast (2 days old) I listened to it was suppose to be in the high 70's. I was working in Durham, and realize it was going to be 85 or higher. I was frantic about the heat in the house since Puppy was left inside. Imagine my surprise when I walked in at 6 and it was only 71 degrees in the house, and the thermostat was still on heat. Melanie McCorkle

Michael and Shane and everyone he has brought in to do some much needed work on my house have done…read morea great job! He's honest, he does what he says he's going to do, and he's reasonable. He makes the process (that one usually dreads) painless. The work I had done was not a big job, but he treated it as if it were, and I was very impressed by that and will definitely call him when I'm ready for the bigger work.

This company was contracted to do the roofing across my new build neighborhood. Within 3-4 years,…read moremultiple new homes were experiencing leaks requiring significant repair, and at least 2 roofs required complete replacement due to the lack of quality in the roof, including wood rotting beneath shingles, exposed nails across more than 250 shingles and multiple vents/flashings, and complete lack of waterproof underlayment, among other issues. I had 2 second opinions come out and confirm the issues, and called AO to make it right. They did send guys out to fix the issues free of charge, but upon re-inspection with a second opinion, it appears they 1) ignored exposed nails that had been marked 2) shoddily caulked some shingles instead of replacing 3) for those shingles that were replaced, they were not resealed, leaving them prone to wind rain damage 4) shingles overlap instead of butting up to one another and 5) complete sections of the roof were missed, among other numerous issues. I'm now likely in line for a significant repair or complete replacement of a 4 year old roof. I cannot in good faith recommend Alpha-Omega due to quality issues seen across homes in my neighborhood and now as assessed twice on my home. Avoid if possible.

Fast service,they did really good on my roof very trustworthy I recommend using this company!!read more

So far a Nightmare experience. Malfunctioning windows , owner Josh E. ignores , does not show up to…read morefix the NEW!! Windows. Made an appt & multiple tones no show by this co.

We have used Uwd before and decided to do our rental home thru them as well. Talk about a blessing…read moretheir value window is 10x better than any when seen on the market. The value and quality was excatly what we wanted. They were almost half price as some of our other quotes. Thanks again guys. Hit this one outta the park.

I reached out to a couple of places but this one was very responsive. They immediately booked…read moresomeone to come out and do the assessment. Assessor sat down w me and went over a couple of options. He showed med videos and brought samples of the material that the door was made out. Then, Ms Carla was very communicative to walk me step by step of the process and answered all of my questions. She communicated via email, text messages and phone calls to always keep me informed. Someone came out again to take final measures to order my new back door. Kyle came out and did an outstanding job in an efficient manner. He was very pleasant and professional. The value was great for the quality of the service, time efficiency, and reliability of their product. I would recommend them to anyone if you are thinking about replacing a door. I rated them 5 out of 5!

The contractor group was very professional and did excellent work…read more There were issues with the communication and rescheduling which happened 2 or 3 times. This was our only frustration/complaint.

Apparently having an appointment doesn't matter to Alamance Glass. I had an appt to replace my…read morewindshield. I sit in the waiting area.... A minute later, some guy pulls in with a chip in his, and they take care of him before starting on mine. I guess his time was more important than mine ???? Think I'll try somewhere else, with better customer service next time

This company is outstanding....not only in quality of job done, but in customer service. They are…read morethe most professional and understanding team. My hat is off to them in being able to take the extra time needed to explain to me why I needed a new window and that just replacing a piece of glass would not be what I required. The price of their service was well in line with what I expected and the timeliness to complete the job was great. An all round fantastic team to work with. I highly recommend the entire team.

Ian Williams is my brother, so I'm obviously biased, but his handyman work and contracting work is…read moresuperb! He gave my husband and me the gift of the installation of a custom fold-down cutting board where a rickety fold-down ironing board used to be. This, of course, was totally his idea because he's creative like that. The cutting board is beautiful, solid, and functional, adding 30% more surface area to our kitchen. It's far superior to the ironing board that was there previously. He used top notch parts, sourced from specialty cabinet makers, to construct it. Ian was also timely and cleaned up after himself. I would feel confident hiring Ian for bigger projects, as I have seen him helping his former employer (my Dad) build bathrooms, kitchens, basements, and more. Sure, I may be his sister, but I'm his older sister and thus prone to harsh judgement... so you know you can trust my review, and Ian with all of your handyman needs.

Ian completed a bathroom remodel in our 1940s town house. Before Ian came to our aid, the bathroom…read morewas a nightmare--kelly green tile, broken prefab shower, water damage, and crumbling studs. Ian reframed our space and created a luxurious corner shower complete with an inset shelf for shampoo. His tiling job was excellent! He also thought to create a handy door to a water shut off that will be a huge help if we have issues in the future! Despite having a full bath steps from our bedroom, my husband and I both shower in the basement now, enjoying our spa-like retreat from Hilltop Renovations! Ian was a considerate worker while in our home. He took care of our living spaces by laying drop cloths and covering furniture to minimize drywall dust. He was super pleasant and personable--the dog missed him when our job was done. We highly recommend Ian for your next project. Margot and Nathan D.

My wife and I hired Terry Montague, the owner and sole proprietor of ABC Fence Builders, LLC,…read morelocated in Burlington, NC to install PVC fencing around our yard. Upon signing the contract, Mr. Montague was paid $11,825 with a balance due at completion. At his request, he was also provided with a survey of the property. He was told we wanted installation to begin immediately and assured us he would. It took nearly 6 weeks, several phone calls and numerous excuses blaming other people before he got started. Terry missed the property line by approx. 15' inward, giving our neighbor 15' of our property at a distance of 250'. As it turns out, rather than measuring the property himself, Terry relied on stakes in the ground that unbeknownst to all of us, had been previously knocked down and put back up incorrectly. Terry came to our home, told us he would fix the problem, but he would need an additional $600 for extra materials. We agreed. Upon completion we were provided with a bill seeking the agreed upon balance, the extra $600 we agreed to pay, plus an additional $3,500. Terry was now charging us for the taking down and reinstallation along the property line. When I called Terry to discuss the bill, his initial and immediate response was, "I spoke with my lawyer. I am not a surveyor. I do not read surveys." When asked why he didn't discuss the additional $3,500 when he came to our door to discuss the $600 in supplies, he stated, "I made an estimation of your character and knew what road this was going to go down and I did not want to go down that road with you. Did you really think there wouldn't be any more fees for the labor?" This was in reference to my earlier complaints about delays in getting started. Terry doesn't take well to criticism. Due to the way his payment system is set up, partial payments can't be made. We refused to pay anything beyond the balance of $10,000 plus $600. We then received a lawyer's letter demanding payment of $14,377.19 and threatening legal action if we refused. We did not pay. Sometime thereafter, Terry called and offered to split the $3,500. I rejected his settlement offered $10,000 as we were no longer willing to pay the additional $600 for materials. He hung up on me. Days later we received a bill for $10,877.19 (bal. + processing fee). Said bill stated, "payment in full." We paid the entire amount. On or about 1/8/2024 a powerful storm knocked down large sections of our fence. My wife contacted him via text and advised him of the damage and requested he come and repair it. He demanded payment of $3,500 first. I then contacted him via text, provided pictures, requested he come repair the damage and suggested he speak with his attorney before responding. He immediately responded with, "see ya." We were forced to hire another contractor to repair the fence at a cost of $5,150. We filed a complaint with the NCAG's office. In his response to our complaint. In typical Terry fashion, he responded by again attacking my character. In addition, he stated we were outside our 6-month warranty while he continues to advertise on Facebook that his work is backed by a 3-year warranty. We have attempted to sue Terry in Small Claims Court for the cost of our repairs. We have been informed by the Court that when the Sherriff's Department attempted to serve him with our complaint, he refused to open his door to accept service. A google search of Terry's business shows a number of reviews by consumers who had very similar experiences with Terry as ours. Terry has posted a response to each negative review claiming the person posting the review has never been a customer of his. I managed to contact one of these customers and verified he was who he claimed that he had sued Terry for $3,000, obtained a default judgment because Terry failed to appear in court, and has been unable to collect. Terry will respond to this review by either denying that we have ever been his customers or, because I have so much documentation proving we were customers, by attacking me personally. If you don't have the facts, argue the law. If you don't have the law, argue the facts. If you don't have either, attack your opponent. As an aside, we live in a brand new development with over 50 new houses. We were the very first people to put up a fence. If Terry had handled this appropriately he could have earned hundreds of thousands of dollars in new business. Instead, he came after us for $3,500. I suppose one shouldn't expect wise business acumen from a fence installer who can't read a survey. Lastly, Terry immediately deleted this review upon its posting on ABC Fence Installers website. He's also deleted every other negative review that previously appeared. Ironic that you would call me dishonest, Terry. Like everything else about Terry Montague, his website is a lie.

Why do use all stock photos? If you are proud of your work you should show it off. Show pictures…read moreof my unlevel, poorly spaced, sagging chain link fence that you installed in 2020 and have failed to make good on. The one where you tried three times to place a gate at my sidewalk and was unable to space correctly so you used a house jack until you scratched the paint coating off of the posts. Show pictures of my damaged septic lines due to your neglegence. You received pictures from my lawyers. You received the court summons and failed to show up. Be proud of your work Mr. Montague. Why not let everyone post comments on your website? Seems the only comments favor your business, while reviews on independent sites show otherwise. Top notch business man right?