Repeated instances of not showing up, even after assistance from the owner. Still waiting for…read morecorrect door to be installed. I sure wish I had my old door back, but they ruined it taking it out. New door made incorrectly.

No issue with windows or installing crew. The issue is the salesman stated that the Sunrise…read morewindows had a .22 U# which is much better than the U# .28 offered by others. Then without our knowledge the salesman demonstrated and quoted a Sunrise Window with a U# .28. (Sunrise does offer a special package with a U# of .22). My issue is I thought the quote was for windows with a .22 U #. You can buy windows with the same LE 366 glass for less than half the price. In my opinion the warranty is not worth the extra cost.

I reached out to a couple of places but this one was very responsive. They immediately booked…read moresomeone to come out and do the assessment. Assessor sat down w me and went over a couple of options. He showed med videos and brought samples of the material that the door was made out. Then, Ms Carla was very communicative to walk me step by step of the process and answered all of my questions. She communicated via email, text messages and phone calls to always keep me informed. Someone came out again to take final measures to order my new back door. Kyle came out and did an outstanding job in an efficient manner. He was very pleasant and professional. The value was great for the quality of the service, time efficiency, and reliability of their product. I would recommend them to anyone if you are thinking about replacing a door. I rated them 5 out of 5!

The contractor group was very professional and did excellent work…read more There were issues with the communication and rescheduling which happened 2 or 3 times. This was our only frustration/complaint.

The replacement windows you sold and installed are amazing!…read more I left the house one morning with the heat still turned to on. I had meant to turn the air on, because the last forecast (2 days old) I listened to it was suppose to be in the high 70's. I was working in Durham, and realize it was going to be 85 or higher. I was frantic about the heat in the house since Puppy was left inside. Imagine my surprise when I walked in at 6 and it was only 71 degrees in the house, and the thermostat was still on heat. Melanie McCorkle

Michael and Shane and everyone he has brought in to do some much needed work on my house have done…read morea great job! He's honest, he does what he says he's going to do, and he's reasonable. He makes the process (that one usually dreads) painless. The work I had done was not a big job, but he treated it as if it were, and I was very impressed by that and will definitely call him when I'm ready for the bigger work.

This company was contracted to do the roofing across my new build neighborhood. Within 3-4 years,…read moremultiple new homes were experiencing leaks requiring significant repair, and at least 2 roofs required complete replacement due to the lack of quality in the roof, including wood rotting beneath shingles, exposed nails across more than 250 shingles and multiple vents/flashings, and complete lack of waterproof underlayment, among other issues. I had 2 second opinions come out and confirm the issues, and called AO to make it right. They did send guys out to fix the issues free of charge, but upon re-inspection with a second opinion, it appears they 1) ignored exposed nails that had been marked 2) shoddily caulked some shingles instead of replacing 3) for those shingles that were replaced, they were not resealed, leaving them prone to wind rain damage 4) shingles overlap instead of butting up to one another and 5) complete sections of the roof were missed, among other numerous issues. I'm now likely in line for a significant repair or complete replacement of a 4 year old roof. I cannot in good faith recommend Alpha-Omega due to quality issues seen across homes in my neighborhood and now as assessed twice on my home. Avoid if possible.

Fast service,they did really good on my roof very trustworthy I recommend using this company!!read more

I went with Ruso Installations for gutter cleaning and am very pleased with how the job turned out…read more Ruben was responsive to messages, and he offered a fair price. He and his associate got all the leaves and debris out of our gutters and cleaned everything up in about an hour. He also texted before/after pictures so I could see how the job went. I would not hesitate to use this company again.

RUSO Windows & Gutters did an amazing job installing my gutters. Ruben, the owner, is professional…read moreand really knows his stuff. He explained everything in detail and patiently answered all my questions. He quoted me a very fair price and honored it (unlike a lot of contractors that try to jack up the price after starting a job). Ruben takes pride in his work and is dedicated to making sure his customers are happy with the end product. I definitely recommend RUSO.

I needed my sliding glass patio door replaced quickly and Randy went out of his way to obtain a…read moredoor and get the job scheduled very quickly. Unfortunately a missing handle turned a 2 hour job into 9 hours. But installers Jeff and Jared Meola and owner Kim went above and beyond to find a handle and get it installed, all the while apologizing when it wasn't their fault. This is how all customer service should be! I can't recommend this company enough, I will definitely be using them again!

From the owner: We service the following counties: Wake, Durham, Orange, Chatham and Alamance…read more Specialties- At The Window Source of Raleigh we believe that buying windows shouldn't be complicated. We believe in giving you the facts, without all of the hype. And we believe that by selling windows for a fair price, we will become the most successful company in Raleigh/ Durham We also have paired with Provia another great family to bring you a great choice for comfort, price and quality that you have come to recognize.

Terry Montague's crew knocked my plumbing vent pipe loose and dropped it below roof line. Did they…read morefix it, answer is no. Did they notify me, answer is no. Plumber discovered this while he was looking for the reason my sewage was backing up. Owner Terry Montague sunk a post through main septic line while attempting to install a fence. This was through his other company ABC Fence builders llc. These companies are incapable of completing a job properly and will ghost you when they make a mistake. Even ghosted the judge when I took him to court. When will you stand up and be a respectable business owner Terry?

From the owner: We specialize in shingle and metal residential roofing. We also provide commercial roof as well…read more We've been in business for 15 years and we have a strong reputation for getting the job done right the first time.