Repeated instances of not showing up, even after assistance from the owner. Still waiting for…read morecorrect door to be installed. I sure wish I had my old door back, but they ruined it taking it out. New door made incorrectly.

No issue with windows or installing crew. The issue is the salesman stated that the Sunrise…read morewindows had a .22 U# which is much better than the U# .28 offered by others. Then without our knowledge the salesman demonstrated and quoted a Sunrise Window with a U# .28. (Sunrise does offer a special package with a U# of .22). My issue is I thought the quote was for windows with a .22 U #. You can buy windows with the same LE 366 glass for less than half the price. In my opinion the warranty is not worth the extra cost.

I went with Ruso Installations for gutter cleaning and am very pleased with how the job turned out…read more Ruben was responsive to messages, and he offered a fair price. He and his associate got all the leaves and debris out of our gutters and cleaned everything up in about an hour. He also texted before/after pictures so I could see how the job went. I would not hesitate to use this company again.

RUSO Windows & Gutters did an amazing job installing my gutters. Ruben, the owner, is professional…read moreand really knows his stuff. He explained everything in detail and patiently answered all my questions. He quoted me a very fair price and honored it (unlike a lot of contractors that try to jack up the price after starting a job). Ruben takes pride in his work and is dedicated to making sure his customers are happy with the end product. I definitely recommend RUSO.

Travis did an awesome job replacing our windows. He was able to get to us quickly. Very happy with…read morethe work done and would recommend to anyone else. Thanks Again

From the owner: Seeking a professional for gutter repairs or cleaning services? Perhaps you need gutter guards…read moreinstalled. Do you require window replacements or repairs? Storm door installation? New interior or exterior doors for your home? Get a free estimate from experienced handyman with 25 years of experience who is insured. Call us today at 336/324-0041.

I hired S&S Siding to replace every window in my house years ago and just hired them again to…read morereplace my back doors with a large sliding glass door. They have always had excellent workmanship, always been honest, and have always been a pleasure to deal with. I highly recommend S&S Siding.

From the owner: S&S Windows & Siding is dedicated to meeting and exceeding our customers' expectations using…read morequality materials and solid installation. Give us a call to begin your free estimate for your window or siding needs.

Terry Montague's crew knocked my plumbing vent pipe loose and dropped it below roof line. Did they…read morefix it, answer is no. Did they notify me, answer is no. Plumber discovered this while he was looking for the reason my sewage was backing up. Owner Terry Montague sunk a post through main septic line while attempting to install a fence. This was through his other company ABC Fence builders llc. These companies are incapable of completing a job properly and will ghost you when they make a mistake. Even ghosted the judge when I took him to court. When will you stand up and be a respectable business owner Terry?

From the owner: We specialize in shingle and metal residential roofing. We also provide commercial roof as well…read more We've been in business for 15 years and we have a strong reputation for getting the job done right the first time.

We've had a very disappointing experience with this company. After paying over $24,000 for an…read moreawning, we were left with multiple installation issues--from leaks to unsecured metal to sloppy sealant work. The owner, Doug, has been consistently unresponsive, and despite acknowledging the issues, he has not followed through on completing the work. Roy was scheduled to come out several times, but the appointments were repeatedly missed with no notice, no follow-up, and no accountability. We were given dates in November, December 23, and December 30, and no one ever showed up. Communication completely stopped in early January. After months of trying to get them to finish the job, we've had to hire a third-party contractor to correct the defective installation at our own cost. We would not recommend this company based on the poor workmanship, lack of responsiveness from Doug, and repeated no-shows from Roy.

Just called all numbers on the site plus the phone number they gave me of service. I got no answer…read moreon all numbers not even voice mail. I need the gutter guard to be removed for a new roof. thank god the roof being installed by someone else.

Let me start by saying that I am life long Pella consumer. I upgraded my first home with (13) Pella…read morewindows and (3 ) Pella doors. This unstall was completed in (5) weeks after the initial order with no flaws whatsoever. I was 100% satisfied with the LOWE'S installation team. I decided to have a front door and storm door installed on a new house just for the sake of having a Pella product in my new house. I made the mistake of using Pella of NC and it was absolutely the worst experience I have encountered in my 35 years of home ownership dealing with all sorts of businesses and contract services. My order consisted of an exterior door and a storm door. If not for the excellent installation by Jimmy, I would rate Pella at ZERO STARS if possible. It took nearly 7 months to finally get the door and proper hardware installed due to damaged product, several re-orders, and a no-show by Pella on a scheduled installation. Pella did offer a compensation of slightly less than 10%, but I feel I deserved more based on the following timeline: 12/9/24: Doors ordered 2/6/25: (1st install attempt) Door was severely damaged and had to be re-ordered 5/2/25: (2nd install attempts) Pella was a no show and did not contact me. (inexcusable) - Pella informed that my new door was "missing" and they would call me back when found - After a week they called and said they could not locate the door and had to re-order again 6/13/25: (3rd install attempt) Both doors are installed but there were no hardware/handles for the door - Hardware was re-ordered 7/7/25: Door hardware was installed Several Pella employees confided in me that Pella management can't keep up with small orders and that a recent influx of new employees was the cause of mismanagement and poor communication within Pella. Based on my experience, it is obvious that several key players on the Pella team have reached their level of incompetence. I would definitely consider other options based on the high number of one star reviews on Google, Yelp and the Better Business Bureau.

It's been almost a month. I emailed customer service per their request. Still nobody has reached…read moreout, contacted me, followed up by phone or email. I've provided them everything they needed to look into this. They simply do not care.

Rich, Paul and crew provide top-notch service! Responsive to phone calls and very hands on…read morethroughout the project. The team installed 15 vinyl windows in my home back in 2017. I recently noticed a crack in one sash (manufacturing issue - no fault of Triad Installations!) and Paul was out that day to take measurements and coordinate a replacement sash through the warranty program. While delivering and installing the replacement sash, Paul even helped fix a strip of siding that had pulled off during a recent storm! Truly great service with every interaction.

Our deck was not built to the plan as contracted in picture and graph and as attached to signed…read morecontract. When we met with Paul owner and then with his workman, they both said they could build the deck according to the plan. So we signed the contract. But then the workman showed up with the lumber already purchased, without a copy of the plan. They built a deck that did not match the plan. We paid them in full. We met with the supervisor and he agreed that it was not according to plan. We told them to just remove the deck and we would get someone who can build according to contract. They would not even do that. Our remedy is to go to court.

Have been served by this company, and their team of professionals, for new windows, gutters, drain…read morespouts, and new screening in porch. they are reliable, courteous, professional. Meticulous work. Caring attitude, responsive to client needs and concerns. Would hire them again in a minute. 100% recommend.

From the owner: We Specialize in Gutter Installation and Provide Top Quality Service. Aluminum Seamless Gutter…read more Copper Seamless Gutter, Repairs and various type of gutter guards. Family Owned with the Best Prices Around Town!