We used Zen Windows to replace our 40 year old single pane wooden windows. The process from quote…read moreto install was smooth and easy. Everyone (Ty, Scott, Sandy and Marco) was great. The communication was outstanding. Install of 20+ windows was done in about 6 hours. All our questions were answered promptly and any issues were brought to our attention immediately. If we had more windows to replace, we would not hesitate to use Zen again. Their products and people are fantastic. We highly recommend Zen Windows.

I live in a townhome with older wood windows that were constantly getting stuck and very drafty…read more When I was shopping around I happened to run into Zen on the nextdoor app. They have great reviews so I decided to add them to my list of quotes The process to get a quote was nice and smooth and their pricing is very competitive. During installation I found that the screens had holes in two of them and there was a large deep scratch on one of the windows When I called they sent someone out immediately to correct the issue. I get a lifetime transferable warranty and now that it's winter, I can tell they are much less drafty. I'm very happy that I can open my windows now and windex both outside and inside. If you are looking to get your windows replaced I would definitely put Zen on your list for a quote. Good luck! Shawna B

After interviewing 3 different window replacement companies, we were most impressed with Ty's…read morepresentation from Zen Windows. He was up front with pricing and the quality of his product. The construction of Zen windows had a superior quality than the other windows we interviewed. Installation by Marcos and his crew was efficient and professional. Window installation was quick, while making a difficult job look easy. While selecting for a window company can be daunting, we searched through the internet for window ratings and found Provia Endure Windows to be highly rated. Lifetime warranty for the windows and installation also were deciding factors for us. Curb appeal, value, comfort plus improving energy-efficiency and security added value to our house. 38 windows replaced by Zen Windows.

I'm a first-time homebuyer and purchased my house in March 2021. While the house was in great…read morecondition and had recently been renovated, it still had the original wooden windows that were installed when the house was built in the 1950's. While I appreciated their history, classic look and the fact that they were still in good shape, it was clear they needed to be updated. I contacted several window companies around town, both local and national establishments. After being put off by some of the high pressure, in person sales tactics other places had, I found the approach that Brian and his team at Zen Windows very refreshing. I also saw that they were voted Best in Charlotte by Charlotte Magazine in 2020, and I wanted to support a local business if I could. Brian was very generous with his time, and it only took a few phone calls with him and a quick visit from his installer to get measurements for them to have all the information they needed. I was impressed with how simple and straightforward the process was. Another huge selling point was that I wouldn't have to pay anything until the job was complete, a big difference from other companies. The turnaround took about three months for the windows to be built, but I would chalk that up to COVID, supply chain issues and increased demand for home projects because of the pandemic rather than anything on Zen's end. Quoted turnaround times at other businesses were similar. Once the windows were ready, Zen sent a simple three man crew to my home to perform the installation. Each gentleman on the crew probably had 30-40 years of window installation themselves, so as a team they were pretty capable. In just two quick morning sessions, my windows were complete! I'm extremely happy with the end result. The windows are fantastic, incredibly easy to use, they look great (black exterior FTW), and I can already tell they perform much better than the old ones. Brian and his team did an outstanding job, and I would recommend them to anyone looking to upgrade their windows!

They were very professional and timely. Installers were…read morevery and knowledgeable and replace glass came in a timely manner. price was competitive to other companies. I would use them again.

From the owner: From a custom shower door to a window that won't insulate properly, Glass Doctor Home + Business of…read moreGreensboro offers trusted glass repair and glass replacement for both home and business needs. We handle windows, shower glass, mirrors, and tabletops with careful workmanship and clear communication. Our goal is to make the process simple and the result something you feel good about. Proud to be a Neighborly company. Reach out today to discuss your glass needs.

Absolutely top notch. A team of talented professionals who are prompt, courteous, and take pride in…read moretheir work. Harvey and J are men of exacting detail and great integrity. They will finish a job only when they are satisfied that the work has been performed to the highest of standards. Service like this is rare these days.

Covenant Roofing and especially Tucker Miller, made this experience as painless as possible. He…read moreworked directly with my insurance company sparing me countless phone calls.When it was time to install the new roof, his workers arrived when they said they would and quickly got to work. I LOVE the new roof and am very pleased with the service I received. Tucker Miller is an old-fashioned businessman . When you shake his hand, you know the job will be done, and done right. I am very happy with the service I received from Covenant Roofing and Construction in Greensboro. Call Tucker Miller, you won't be sorry.

Repeated instances of not showing up, even after assistance from the owner. Still waiting for…read morecorrect door to be installed. I sure wish I had my old door back, but they ruined it taking it out. New door made incorrectly.

No issue with windows or installing crew. The issue is the salesman stated that the Sunrise…read morewindows had a .22 U# which is much better than the U# .28 offered by others. Then without our knowledge the salesman demonstrated and quoted a Sunrise Window with a U# .28. (Sunrise does offer a special package with a U# of .22). My issue is I thought the quote was for windows with a .22 U #. You can buy windows with the same LE 366 glass for less than half the price. In my opinion the warranty is not worth the extra cost.

Rich, Paul and crew provide top-notch service! Responsive to phone calls and very hands on…read morethroughout the project. The team installed 15 vinyl windows in my home back in 2017. I recently noticed a crack in one sash (manufacturing issue - no fault of Triad Installations!) and Paul was out that day to take measurements and coordinate a replacement sash through the warranty program. While delivering and installing the replacement sash, Paul even helped fix a strip of siding that had pulled off during a recent storm! Truly great service with every interaction.

Our deck was not built to the plan as contracted in picture and graph and as attached to signed…read morecontract. When we met with Paul owner and then with his workman, they both said they could build the deck according to the plan. So we signed the contract. But then the workman showed up with the lumber already purchased, without a copy of the plan. They built a deck that did not match the plan. We paid them in full. We met with the supervisor and he agreed that it was not according to plan. We told them to just remove the deck and we would get someone who can build according to contract. They would not even do that. Our remedy is to go to court.

Everyone is very nervous about new windows and me especially. Are they any good, will they rush…read morethrough and do a crappy job, will they leave me with a mess, will they look nice? All these concerns and more. I'm a detail oriented guy that can find fault with just about everything, I know, not healthy. BUT, let me tell you while giving major praise and satisfaction thanks to Todd, the owner of Windows, Doors & More. His crew showed up 30 minutes prior to start time every day! I say "crew" BUT, these guys were true Craftsman and I mean Craftsman. The Team, Steve, Jacob, Ian, and Bill worked together like a fine tuned machine. A look and a nod in the place of words. WOW. Their personalities made it actually nice to have them around and working on my home. If you have a question, they stop what their doing, follow you, and listen intently with a true response. They even took extra care to help me and be certain my wood blinds would fit the new windows. Extra trim required, Not a problem. I look at these windows and completed installation with pleasing amazement. I'm not kidding, everything looks and operates beautifully. For a guy that's hard to please, I couldn't be happier. Also, their pricing is more than competitive and their products are top rated when you do the investigation. I addition, the painted commented that the woodwork was done and nailed the way it's supposed to be done unlike other work he has seen. Hats off to Todd and his team. Even now I look at these windows and smile in satisfaction. Thank you from the bottom of my heart.

We purchased our home's windows and one of its doors from Todd's company. We found them to be…read moreexcellent craftsmen, dependable, and great to have replace the builder's windows in our home with very high quality "new construction" zero maintenance windows rather than pocket windows which would have diminished our home's views. I highly recommend Todd's company. Their price was very competitive, not even close to the most expensive, but certainly not the cheapest. Buy once, cry once. One of the window companies he represents was the only one we found (we looked at many) that offered colored vinyl extrusions where we could have white on the inside and a tan color outside (never needs to be painted, even if surface is scratched). Lifetime warranty too! We recently hired him and his team for more work, replacing the screens with windows on our screened porch (no more cleaning up pine pollen). We had them add a custom bar top along the window sills. It looks great and is a wonderful way to enjoy the view of our back yard, even if it is raining or in the winter. Call him, you will be happy you did.

We had our porch enclosed by CHI. From start to finish it was very smooth and looks fantastic…read more The crew kept our job site clean of debris daily we did have a small issue and it was taken care of asap and they kept us informed daily on the process. Thanks again CHI. We will be calling for windows in September.

From the owner: Beyond providing top-notch products and expert installation, we stand firmly behind our work with a…read morededicated Team and unwavering commitment to honoring warranty and guarantee promises gives our customers peace of mind, knowing that we’re here to support them every step of the way.

I went with Ruso Installations for gutter cleaning and am very pleased with how the job turned out…read more Ruben was responsive to messages, and he offered a fair price. He and his associate got all the leaves and debris out of our gutters and cleaned everything up in about an hour. He also texted before/after pictures so I could see how the job went. I would not hesitate to use this company again.

RUSO Windows & Gutters did an amazing job installing my gutters. Ruben, the owner, is professional…read moreand really knows his stuff. He explained everything in detail and patiently answered all my questions. He quoted me a very fair price and honored it (unlike a lot of contractors that try to jack up the price after starting a job). Ruben takes pride in his work and is dedicated to making sure his customers are happy with the end product. I definitely recommend RUSO.

If you are considering window replacement do NOT use Renewal by Andersen. After one window leaked…read moreterribly and had to be replaced we discovered that it had not been taped or insulated. Which then lead us to question if any of the windows had also been improperly installed. The only way to know would be to have all removed. This, after an utterly horrific installation. After a year of having technician after technician here we demanded compensation for all the shoddy and damaging work. We were told that the company was sold and we bought ours from the former company so the current owner is "not in a position to compensate us." It's still the same name and they will uphold the warranty but are taking no responsibility for what we have gone through. To any and all who have had windows installed by them just know they may not have installed them correctly. We never would have known had one not leaked. And we have no recourse now. I strongly suggest looking elsewhere for replacement windows.

I had Renewal By Andersen install French Doors going to my porch. They leak I have spent hours…read moretrying to reach anyone to honor the warranty. Calls are not returned.