We used Zen Windows to replace our 40 year old single pane wooden windows. The process from quote…read moreto install was smooth and easy. Everyone (Ty, Scott, Sandy and Marco) was great. The communication was outstanding. Install of 20+ windows was done in about 6 hours. All our questions were answered promptly and any issues were brought to our attention immediately. If we had more windows to replace, we would not hesitate to use Zen again. Their products and people are fantastic. We highly recommend Zen Windows.

I live in a townhome with older wood windows that were constantly getting stuck and very drafty…read more When I was shopping around I happened to run into Zen on the nextdoor app. They have great reviews so I decided to add them to my list of quotes The process to get a quote was nice and smooth and their pricing is very competitive. During installation I found that the screens had holes in two of them and there was a large deep scratch on one of the windows When I called they sent someone out immediately to correct the issue. I get a lifetime transferable warranty and now that it's winter, I can tell they are much less drafty. I'm very happy that I can open my windows now and windex both outside and inside. If you are looking to get your windows replaced I would definitely put Zen on your list for a quote. Good luck! Shawna B

I reached out to a couple of places but this one was very responsive. They immediately booked…read moresomeone to come out and do the assessment. Assessor sat down w me and went over a couple of options. He showed med videos and brought samples of the material that the door was made out. Then, Ms Carla was very communicative to walk me step by step of the process and answered all of my questions. She communicated via email, text messages and phone calls to always keep me informed. Someone came out again to take final measures to order my new back door. Kyle came out and did an outstanding job in an efficient manner. He was very pleasant and professional. The value was great for the quality of the service, time efficiency, and reliability of their product. I would recommend them to anyone if you are thinking about replacing a door. I rated them 5 out of 5!

The contractor group was very professional and did excellent work…read more There were issues with the communication and rescheduling which happened 2 or 3 times. This was our only frustration/complaint.

Don't waste your time, as another person has posted here they'll ghost you after your appt. has…read morebeen scheduled and then will never call you back nor will they answer your emails.

Best glass installer in the business! Always polite,…read morereliable and quality work! Ask for Kevin.

They were very professional and timely. Installers were…read morevery and knowledgeable and replace glass came in a timely manner. price was competitive to other companies. I would use them again.

From the owner: From a custom shower door to a window that won't insulate properly, Glass Doctor Home + Business of…read moreGreensboro offers trusted glass repair and glass replacement for both home and business needs. We handle windows, shower glass, mirrors, and tabletops with careful workmanship and clear communication. Our goal is to make the process simple and the result something you feel good about. Proud to be a Neighborly company. Reach out today to discuss your glass needs.

They did a very good and fast job on our VERY complicated roof. I am sure I could have saved a…read morelittle bit of money by using someone else, but they are the only people who gave us quotes that sounded excited about doing a great job on some tricky areas..

We are very pleased with the new roof that Baker Roofing installed for us in November! Dave (in…read moresales) provided us with a fast, competitive quote and worked with us and his crew to have the work done in the timeframe we requested. Chris and Dalton, the site managers out of the Greensboro office, kept us in the loop all through the process. The crew worked non-stop for 2 days, did an excellent job installing a beautiful new roof, and did a great job cleaning everything up. We highly recommend Baker Roofing!

Rich, Paul and crew provide top-notch service! Responsive to phone calls and very hands on…read morethroughout the project. The team installed 15 vinyl windows in my home back in 2017. I recently noticed a crack in one sash (manufacturing issue - no fault of Triad Installations!) and Paul was out that day to take measurements and coordinate a replacement sash through the warranty program. While delivering and installing the replacement sash, Paul even helped fix a strip of siding that had pulled off during a recent storm! Truly great service with every interaction.

Our deck was not built to the plan as contracted in picture and graph and as attached to signed…read morecontract. When we met with Paul owner and then with his workman, they both said they could build the deck according to the plan. So we signed the contract. But then the workman showed up with the lumber already purchased, without a copy of the plan. They built a deck that did not match the plan. We paid them in full. We met with the supervisor and he agreed that it was not according to plan. We told them to just remove the deck and we would get someone who can build according to contract. They would not even do that. Our remedy is to go to court.

Had A 25 Year Black Architectural Roof Installed in 05/2013 I have 2 Leaks in My…read more Living Room I have called every Day Nobody will return my call Do Not use Roofing Pro They do not stand behind Their Product or Labor. It Lasted 9 Years I googled How long This Roof was supposed to Last !!! 20 years!!! So People beware!!! Thomasville, N.C.

Do not hire this company. We had our roof replaced 9 years ago and it's been a money pit nightmare…read moreever since. The shingles have to be replaced everytime the weather is windy. We've spent thousands and the customer service has been a joke. They bandaged the roof a few times in the beginning and then had new owners come in who said we hadn't bought a roof from them. Produced paper work and no one ever called or came by. We have had to hire another roofing company several times to fix their mess. Filed a claim for repair but insurance wouldn't replace due to short age. I've called and left messages and no one returns my call even now. I hear they have gotten another new owner but he won't call back either.

After interviewing 3 different window replacement companies, we were most impressed with Ty's…read morepresentation from Zen Windows. He was up front with pricing and the quality of his product. The construction of Zen windows had a superior quality than the other windows we interviewed. Installation by Marcos and his crew was efficient and professional. Window installation was quick, while making a difficult job look easy. While selecting for a window company can be daunting, we searched through the internet for window ratings and found Provia Endure Windows to be highly rated. Lifetime warranty for the windows and installation also were deciding factors for us. Curb appeal, value, comfort plus improving energy-efficiency and security added value to our house. 38 windows replaced by Zen Windows.

I'm a first-time homebuyer and purchased my house in March 2021. While the house was in great…read morecondition and had recently been renovated, it still had the original wooden windows that were installed when the house was built in the 1950's. While I appreciated their history, classic look and the fact that they were still in good shape, it was clear they needed to be updated. I contacted several window companies around town, both local and national establishments. After being put off by some of the high pressure, in person sales tactics other places had, I found the approach that Brian and his team at Zen Windows very refreshing. I also saw that they were voted Best in Charlotte by Charlotte Magazine in 2020, and I wanted to support a local business if I could. Brian was very generous with his time, and it only took a few phone calls with him and a quick visit from his installer to get measurements for them to have all the information they needed. I was impressed with how simple and straightforward the process was. Another huge selling point was that I wouldn't have to pay anything until the job was complete, a big difference from other companies. The turnaround took about three months for the windows to be built, but I would chalk that up to COVID, supply chain issues and increased demand for home projects because of the pandemic rather than anything on Zen's end. Quoted turnaround times at other businesses were similar. Once the windows were ready, Zen sent a simple three man crew to my home to perform the installation. Each gentleman on the crew probably had 30-40 years of window installation themselves, so as a team they were pretty capable. In just two quick morning sessions, my windows were complete! I'm extremely happy with the end result. The windows are fantastic, incredibly easy to use, they look great (black exterior FTW), and I can already tell they perform much better than the old ones. Brian and his team did an outstanding job, and I would recommend them to anyone looking to upgrade their windows!

After my first review, I was contacted multiple times by several different people from the business…read moreincluding the owner. I was asked to allow them to make good. Though I hesitated I am a man of second chances. Tim contacted me, wanted me to remind him of the job so he could make sure he was quoting the right thing. I did and he sent me a message quote. I ended up allowing them to the do the work not because they were the cheapest but because of the explanation of what needed to be done and how they would do it. The main issue was that I had some leaks and needed some roof repair. I also asked for some gutter guards as well. I was given a date and they showed up promptly. The main guy on site was great and kept me informed of the process. A second crew came to do the gutter guards and they do did a good job and was very quick also. During the roof repair, as the guys were walking, a couple planks were busted which caused more leaks. There was no way the crew would have known this at the time but when I realized it I called Tim back and he scheduled a time to have the crew return. Again they showed up promptly, repaired those areas and was gone in a very quick time.

Amazing! The follow up is great, workmanship is great, estimator was very knowledgeable and wore a…read moremask.