Once again, Yelp led me to a great business. One evening, our automatic garage door suddenly went off track, and became stuck midway and was visibly crooked. The rollers were literally falling of the track. It was a mess. This company contacted us quickly and someone came out the following day. He was on time, didn't give us the run-around, diagnoses the problem, fixed it within 20 minutes, and was on his way. It was a very fair price as well. He let us know that eventually, we'll need a new door because ours is bowing, but didn't try to sell us one today. When that time comes, we will be calling him back. read more

Andy was a lifesaver! Our garage door was bent and damaged and got off track before what is supposed to be the coldest weekend this winter. He came to provide an estimate, but actually ended up offering a very cost effective solution to just fix it on the spot! He was at my house within 2 hours of me reaching out to WeFixIt, and did an excellent job. I greatly appreciate him and WeFixIt! read more

WeFixIt Garage Door & Gate - Before - Garage Door Services Near Me - Durham, North Carolina

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My experience from the first call, follow-up call (to ask more questions), and, finally, the appointment itself was beyond what I expected. Truly appreciated how patient, informative, and generally nice everyone was. Especially our technician, Andy, whom I knew right away that I could trust and rely on. Andy went out of his way to make me feel comfortable with the situation before me and he really went out of his way to make me happy with the result. Besides a broken spring, I had cosmetic damage to the door, which he spent a lot of time assessing and addressing in ways that I don't think many technicians would. He was that helpful and thoughtful and generous with his time. Highly recommend. Their pricing was very reasonable too. read more

When I arrived home Sunday morning my garage door wouldn't open. I called WeFixIt who scheduled a repair for Monday. By 10:40am Monday the repair was completed, springs and bearings, additionally the tech noticed and replaced a missing roller. Very fast response and repair, thanks! read more

The 5 stars for this company are well worth it, prices are reasonable, service is excellent and the response time was quick. I had a few things going on with my garage and everything was fixed to perfection. Their tech Tyler was friendly and helpful, very respectful of my home. He got everything done I asked for. I highly recommend this company. read more

Good honest phone repair place. I had my phone that was not charging properly, thought might have to replace the battery. Turns out there was lint stuck in the charging port. The guys at WeFixIt, took care of the problem without trying to rip me off. On top of that, they didn't even charge me anything for their time. Have taken all of my device problems to them ever since. read more

Needed one coil replaced. Quoted $500 for 2 coils or $325 for one coil. I needed to get my truck out of the garage so I let them replace the one coil that was broken. Today however I went back and called another company and they quoted $150. This is my fault. I should have gotten other quotes. However, paying for a part that cost $30 to $40 dollars and paying the WeFixIt, with tax $327 was a pretty good markup. Will never use them again. Always get multiple quotes is the lesson here. I want to write an update to my post yesterday. 2 hours after I posted WeFixIt called me to discuss my issues. I explained my concern and WeFixIt credited me back 30% of my original invoice. I appreciate that they called and that they stepped up to the plate in their professionalism with my concerns. That is what a good company should do and I would recommend them in the future. read more

We unfortunately had a few repairs that were needed on the garage door of a house that we recently moved into. Everyone who came out was very professional, courteous, and knowledgeable. We definitely felt that they were trying to provide a great value because they advised us on ways to save costs but to also get the quality and performance we were looking for. We appreciated the expert advice they gave and the excellent work they did on all the repairs. It was fast and easy to schedule service, and it was provided with high quality at a fair price. We have already recommended this company to our neighbors and friends. read more

To say I'm amazed is an understatement! Our pretty ancient garage door opener finally died on Friday night. I called and left a message after hours thinking I'd hear the following week. I woke up Saturday morning with a text saying they could come that day! Pierce was our technician and he did a great job going over our options with us. He helped us get our fancy new opener set up, pricing was fair and reasonable, and now everything is running great. Highly recommend WeFixIt!! read more

John came out same day and was incredibly helpful. He was knowledgeable and efficient in his recommendation as well as him installing a new opener. We did not expect to have a new opener installed today but are so happy with the product and overall service we received. Highly, highly recommend these guys for any garage door needs you may have!! read more

Our first time using WeFixIt Garage doors for a problem we were having of the door not opening or closing, than erratically working. Made an appt with them and Jen (proactively) messaged me back to confirm it and let me know who would come out. This fast personal response made me feel really good knowing they are so prompt and professional. Ben came out the next day and did the repairs/installation. He did a flawless job, and was so friendly and professional throughout. He also gave me a few tips on how (and why) to use a wireless component to remotely control the garage door as well as the benefits of getting a manufacturers surge protector for the motor, instead of a generic one. This company has provided one of the best installation/repair requests I have had in a very very loooong time! I highly recommend them without reservation. Thank you for the piece of mind Jen and Ben. read more

I don't believe in coincidence. After replacing the spring the opener went poof and started smoking. They will not replace due to age. They said it would have happened at any time. read more

Was able to get an appointment quickly. Pearce was great - efficient and friendly. Answered all of my millions of questions. don't forget the coupon available on Yelp!!! Was very glad for Saturday and Sunday appointment! read more

Very responsive online (despite being late Friday night. Accurate diagnosis and they were able to address it early next day (Sat) and did a great job despite my unique setup which required some creativity to work through, but they still finished the job quickly on first visit. Very professional and friendly- will def use them again (but hopefully not for another 10,000+ cycles :-) ) read more

I highly recommend WeFixIt for garage door repair. They answered their phone (some don't) and had someone here within an hour. He was courteous and did an excellent job. read more

Super nice people, from the office staff to the technician. My garage door was making an awful noise when opening and closing and I was afraid it was getting ready to get stuck. The tech came out and was so efficient, knowledgeable and nice. Door just needed a lube and now opens smoothly. Definitely recommend their services and will always call them with any problems. read more

I highly recommend this company. They scheduled us quickly and the tech was prompt, friendly, knowledgeable and helpful! A+++ read more

WeFixIt Garage Door & Gate - Excellent service. Prompt, arrived on time and friendly. A++ - Garage Door Services Near Me - Durham, North Carolina

Very pleased with the service from the WeFixIt team. Our garage door stopped working late one evening. I called at 8am the next morning and the representative assured me that a technician can be there the same day. When the technician arrived, he was thoughtful about diagnosing the problem (worn and frayed belt) and discussed options to replace the belt versus the entire system without pressuring us in either direction. The installation ended up being more tricky than expected and he took his time to ensure the belt was installed properly and all issues had been addressed. The prices were very fair (including the offered price to replace the system which we did not pursue). Overall, highly recommend WeFixIt and will continue to use them going forward. read more

We were stuck this evening with a broken door that wouldn't close. I called in a panic and they had someone come out this evening. Mike came quickly and was super nice. He explained everything to me and had it fixed within the hour! I would definitely recommend WeFixIt to anyone!! read more

Danny was great! I was able to get an appointment quickly. Our spring snapped and Danny explained that because the garage door was so old, it was not really up to current standards. Not only did he fix the snapped spring but he fixed all of my other garage doors so if the spring snapped it would not shoot across the garage like the last one did! We will definitely be using them in the future if we have any more issues! read more

Ben showed up at the appointed time on a Saturday. He explained the problem with the garage door jumping off track and the cost to make the repair. My door opener is 24 years old so while Ben was here I asked for a quote for replacing the opener. So all the door rollers replaced and a new opener system with sensors and remotes all for a fair price. I highly recommend WiFixit for garage door repairs/replacements. read more

We just had a great experience with Emmanuel replacing the springs on our garage door. Our door broke Saturday morning of Labor Day Weekend. We figured we were stuck until at least Tuesday. I called at 11:30 am. They said they could be here between 3-5:00 and would text 30 min before. That's exactly what happened. Emmanuel arrived, explained what we needed and cost and time estimate. Again, that's exactly what happened. He even gave us tips on maintenance. There is also a deal for $50 off on Yelp. Very satisfied customer. read more

My mother-in-law backed into my garage door and damaged 2 panels. With a few text messages Jen was able to identify what we needed and have it within a few days. Danny came to install them and did an excellent job. They were quick, professional, and friendly. Pricing was fair. I highly recommend them. read more

Ben fixed my garage door problems and installed a new keypad. He was professional, helpful and intelligent! And he showed up when he said he would. read more

Very pleased with the materials and work they did. Only reason it's not 5 stars is the fact I'm still finding screws from the removal of the old door. They were quick to reply and gave next day service. I would totally recommend them! read more

Called them after we damaged our sensors (while finishing our garage floors). Not only did they replace the sensors, but did some maintenance to the actual garage door opener itself. It seems to be operating much better (smoother). Thank you for taking the time to come out to Apex; especially during the holidays! Omer was an absolute pleasure to work with! We would recommend We Fix It to everyone!!!!! read more