Nov 2025 Returned home one evening and standard press of the…read morebutton to open garage door parking in reverse. I look in rear view mirror and camera screen to notice the door was still down....tried again, see the light turn on and starts to go up...then bounces no more than about half inch in close position. Thinking possibly something fell over in the garage and tripped the sensor causing it to not open. Enter the garage from the interior and quickly assessed the problem --"broken spring". A label for business "C.D." who installed the garage door with phone number, so I called and left a voicemail. The next day, I called back after 8am and the phone rings and rings. Fast forward, good thing I asked a friend for a back up company just in case. My friend highly recommended Garage Door Specialist and sent me their contact information. Thank goodness! If my friend would have sent email sooner, I might have had same day service. Nonetheless, the particulars. I called in the morning AND the phone was answered by Jessica. Jessica is pleasant, took the particulars and had a technician in the area and asked if homeowner available between 10am-12pm. I stated "yes!" and hopefully closer to 10am as I had an important conference meeting to attend. Then, I received notification of the Technician who would be in touch. Another text when technician was on the way. Our Technician, Saul, arrived before 10am! After introductions, entered the house to inside the garage. Confirmed broken spring and looked over the equipment. It is the original since 2006. I asked Saul if we should change the whole garage door system versus parts necessary NOW and a potential problem or issue shortly after today. Saul stated he would get hi tool for measurements, then give me quote/estimate. Reviewed quickly and approved work to be done. Also mentioned to Jessica and Saul about military veteran and a referral. A discount was issued. *Note to owner: please consider offering the standard 10% discount versus $25 for first responders and educators as service providers in the area offer even if just on parts, thank you. As Saul went to vehicle to get supplies, I received a return call from "C.D". I thanked and said that a Technician is here just getting ready to do the repair! Impeccable timing. Saul finished quickly as I did not set timer...everything was tested and perfected by Saul. Then handed me device to enter payment and called office, Michelle answered. Payment confirmed, got some business cards. Mission completed in one visit on same day of phone call! THANK YOU very much! Unfortunately I did not have cash on hand to give to Saul to buy lunch, might want to consider that on the app when paying (suggestion). Again, Technician and experience with Garage Door Specialist solid 5 stars . After getting home from work, I called the business, Michelle answered and I identified myself and asked to speak with the owner. She placed on brief hold and transferred call to speak with Jimmy. I thanked Jimmy for taking my call and wanted to share our positive experience with his company the same day! Keep up the good work and I will refer to our neighbors and friends in the area without hesitation. Of course no one anticipates having a problem when a convenient press of the button permits moving freely in and out of the garage. Yet a major inconvenience when a part fails wreaking havoc and unexpected challenge and expense now. May this review ease the pain of searching for a garage door repair company. Save yourself aggravation and contact Garage Door Specialist. Thank you everyone for your assistance and resolution today! Solid 5 stars from initial contact, service, and payment.

Quick service. The tech came the same day. Gave great advice. My 9 year old garage door works…read morelike new now. Would definitely recommend them.

My daughter who lives in Hillsborough had two extremely noisy garage doors. Mike Gill the owner of…read moreMagpie was prompt and showed us the problems with the doors ( they had never been lubricated, drive chains were loose and original (OEM) rollers were of very poor quality. Mike told us what could be done and the cost beforehand. He made all the repairs in about an hour and charged a very reasonable amount. This guy is extremely honest, courteous and very knowledgeable. If your garage doors need servicing or replacement, I highly recommend Magpie Doors in HB.

ok, i broke an extension springs on my both my garage doors at the house and couldn't get the doors…read moreto budge. after running through list after list (yelp, google, yahoo, etc) & prices of folks who install, repair and work on these things, i was left with not a lot of choices and quotes that were all well above $800 - $1300 to replace/repair extension springs with torsion springs, new rollers, etc. for both doors. i pressed on and via a friend found out about Mike Gill & Magpie Door. Mike was great to talk to and out the next day. gave me a quote that was easily half of what all the other outfits were charging and while i kept waiting for the surprise or kicker where i get hosed based on "service trip" or other fees... it never happened. now i'm a fan. wish the Mike & his company would have been on yelp to begin with and i would have saved 2 days of calls & notes and listening to "what you need is... " and while Mike also sells, installs openers, garage doors for commercial and residential locations... at no time did i feel like i was wasting his time with my minor spring problem/repair. mike asked that i let other folks who might need him know... told him i'd do it one better...get him on yelp and let other folks know there's a good guy out there who runs his own business & knows what he's doing.... and, best yet, doesn't charge an arm or a leg!

Great communication and fast service. Next day repair in the snow and icy weather. The tech was on…read moretime and gave me an outstanding price better then all companies. He did both tension springs for less then most companies charge for 1. I would recommend them. My guy was great his name was Bar and did a wonderful job. The springs were stronger gauge as well. Out of all the people I called this company was fastest to respond and best rate. Thanks again will use them again. The tech also adjusted cables and lubed up all joints. He explain led what he was doing and I even learned from him. I could probably do it myself but I can be dangerous since springs are tension loaded. For the price it was worth it. Thanks you!

Easy scheduling, showed up on time, quick diagnosis, competent repair. Great service.read more

Great service! Trevor got right back to me to set the…read moreappointment time and on the day of service he called to tell me he was on his way. Trevor is very professional. I loved that his recommendation included three options at different price points. Our garage doors are quiet and smooth. A great transaction. Highly recommend!

Trevor was very prompt in getting back to me with an initial quote for getting over to my house to…read morediagnose the issue. Once there he immediately found the problem and gave me three differently-priced options for a repair -- ranging from must-have to not-urgent to nice-to-have. He and Daniel then proceeded to do a really great job with fixing the door, in my case by replacing the springs and the wheels on the sides of the door. Not only that but he then spontaneously decided to throw in straightening my on-wall opener control "because it was bothering him", and made a really good catch that the emergency pull rope was seriously frayed so he replaced that too for free. Overall I highly recommend True Star for all your garage door needs!

Robbie is very responsive and his pricing is pretty reasonable. He was open to our ideas,…read morecontributed his own and is a real craftsman. Our new deck is beautiful and definitely an upgrade from our old one. Robbie is easy to work with, does quality construction and is very professional. Highly recommended!

Robbie did an incredible job building our screened porch. He and his team provided us with proposed…read moredesigns, and then built the design with care, craftsmanship, and professionalism. The result, as the picture below shows, is just amazing. The porch is literally our favorite room in our house. And more than anything, Robbie is an upstanding person -- reliable, funny, and kind. We loved working with him, and highly recommend him for your next porch or building project.

From booking online to a brand new state-of-the-art garage lift installed, I could not be happier…read more The entire installation was done in about and hour and some change and payment was done simply and on the spot. The lift works with my car and phone and offers so much in terms of ease of use and accessibility. I could not recommend Precision enough--I felt communicated with and informed and supported from pre to post installation. I highly recommend getting your lift installed with them!

Our garage door opener was not working properly and we were able to schedule a next-day appointment…read more(on the weekend) via the website, within a reasonably narrow time frame (2hrs). John Patton arrived promptly, provided excellent explanations of the work to be done, and was able to perform the work immediately with supplies from his truck. (We needed a new opener and new springs.) As he was performing the work, he was very knowledgeable to answer any questions I had, and he even set up the opener with our vehicles. I have no notes for John. I felt that the price was a bit high given the cost of the parts themselves, but the convenience and great service took most of the sting out of that.

We got great service from Open Door Policy early this year. One of the springs on our garage door…read morebroke, leaving us unable to open the door. I called ODP and Sean came out the next day with a crew member to diagnose the issue and prop open the door so I could pull the car out. We needed a new garage door anyway so rather than simply replace the springs we opted to get a new door altogether. Sean did a nice job talking me through the different options for new doors as well as the garage door opener, which was also old and ready for replacement. He was able to get us on the schedule quickly and complete the work, which was excellent. The price was a little bit higher than another quote I got, but the garage door was a different brand so it wasn't an apples to apples comparison, and in any event I just liked ODP more. A few days after installation I noticed a tiny bit of daylight at the bottom of one area of door, probably because the floor underneath was not quite even. So I called Sean to inquire about that and he sent out a crew to replace the standard seal at the bottom of the door with a larger seal at no additional cost. Ever since, the new door has been working great. I plan to use ODP for annual maintenance as well and I cannot recommend them enough for your garage door needs.

Open Door Policy is wonderful: everyone there is responsive, talented, courteous, and efficient…read more I am in the annual review program, and I will never worry about my door being properly operational again. I think the program is a bargain! Lee, my technician for the past two years, is just the best. Open Door Policy is the only one I'll call for any garage door need. Thank you to everyone there!