We live in a townhome community in Guildford County that was impacted by a tornado in mid-March…read more2021. Our Homeowners Association and Property Management Company are truly horrid and so many homeowners were fuming when the HOA told homeowners that we *had to* use the contractor of the HOA's choice to repair the roofs and home exteriors that homeowners are financially responsible for. "Or else". The HOA had positioned themself to be the middle-man & control the project and homeowner billing but Crossover stepped up at our HOA Meeting and said "Homeowners should work directly with us". It turns out Crossover is the ONLY good thing the HOA has ever done for the Community. And we don't think they did it on purpose... Mary Jane is the company's owner. She was very well spoken, professional, friendly, reassuring, at the HOA Meeting and answered all homeowner's questions. She gave us all her mobile number an email. She offered free tarping to homes still in need. Then Crossover arrived bright and early one morning and spent the day in the community and inspected each individual unit and supplied each homeowner with an estimate and answered questions - employees sure were easy to spot with their bright orange shirts! We had 2 licensed roofers come to our home for quotes prior to Crossover being contracted by the HOA. Crossover's quote on our roof repair was right on the nose, so, yay! Our roof looked like it had minor damage with just a handful of shingles missing but it rained one night and water started coming in right over a bunch of electrical - ugh! We contacted Mary Jane well past normal business hours and got a super fast response. A crew arrived at our home the next morning, 1st thing. They were wearing masks (Covid-19 protocol) when they came to the door and were respectful of the property - when they finished repairing the roof they cleaned up the yard front, side, back. Very nice warranty on the repair performed. Plenty of payment options - we chose to call the office and pay with a credit card. The office staff was very pleasant. I've watched Crossover crews work on homes around me and I've seen them lay tarps down around the homes to catch most of the debris. I've seen employees walking the community picking up debris that was blown by the wind as they worked. Roofing is messy business and even more so with the weather we've been having! I highly recommend Crossover. Great communication & customer service. Very respectful of the property they are working on. Competitive pricing.

Sadie was amazing. She helped me with scheduling my roofing job so I could board my dogs. She…read morecared about their stress during the roofing. This helped me stay at ease. Colby was great as well. He helped me pick the proper roofing material and checked in when the roof was being installed. Amazing customer service all around!

Tim and his guys did a great remodeling our roof and gutters! Can't say enough good things about my…read moreexperience working with Tim. Highly recommend giving him a call for all your roof and gutter needs

had paid him half and had to be called numerous times, with no returned calls…read more We have never had him to return our last calls after he set a time to come correct an issue. That's since 2017. He had been paid half when he started, and was paid the week he finished but wouldn't come back to check on our situation referenced earlier. Tim Ratley is truly a crook and unprofessional and never needs to be hired for a job to serve the public's needs. Harry Wood

Rich, Paul and crew provide top-notch service! Responsive to phone calls and very hands on…read morethroughout the project. The team installed 15 vinyl windows in my home back in 2017. I recently noticed a crack in one sash (manufacturing issue - no fault of Triad Installations!) and Paul was out that day to take measurements and coordinate a replacement sash through the warranty program. While delivering and installing the replacement sash, Paul even helped fix a strip of siding that had pulled off during a recent storm! Truly great service with every interaction.

Our deck was not built to the plan as contracted in picture and graph and as attached to signed…read morecontract. When we met with Paul owner and then with his workman, they both said they could build the deck according to the plan. So we signed the contract. But then the workman showed up with the lumber already purchased, without a copy of the plan. They built a deck that did not match the plan. We paid them in full. We met with the supervisor and he agreed that it was not according to plan. We told them to just remove the deck and we would get someone who can build according to contract. They would not even do that. Our remedy is to go to court.

Did a awesome job on our house the roof looks great they knocked it out in about a day reasonably…read morepriced and very professional

Wimmer Siding and windows just installed all new windows in our home (28 windows total). They were…read morethe lowest of the FOUR estimates we got and did a great job installing high quality windows. The owner, Joel, is a man of his word, responsive, and stands behind his work. Very happy to have found this company.

After my first review, I was contacted multiple times by several different people from the business…read moreincluding the owner. I was asked to allow them to make good. Though I hesitated I am a man of second chances. Tim contacted me, wanted me to remind him of the job so he could make sure he was quoting the right thing. I did and he sent me a message quote. I ended up allowing them to the do the work not because they were the cheapest but because of the explanation of what needed to be done and how they would do it. The main issue was that I had some leaks and needed some roof repair. I also asked for some gutter guards as well. I was given a date and they showed up promptly. The main guy on site was great and kept me informed of the process. A second crew came to do the gutter guards and they do did a good job and was very quick also. During the roof repair, as the guys were walking, a couple planks were busted which caused more leaks. There was no way the crew would have known this at the time but when I realized it I called Tim back and he scheduled a time to have the crew return. Again they showed up promptly, repaired those areas and was gone in a very quick time.

Amazing! The follow up is great, workmanship is great, estimator was very knowledgeable and wore a…read moremask.

I had Hammer Time Roofing install a new roof in 2019. They did a fantastic job, the crew was…read morecourteous and they cleaned up any mess they created. It is now 5 years later and I had noticed two shingles lifting a little and I had a leak in my gutter. I contacted Glen and he quickly responded. He came out the next day and repaired the shingles and the gutter at no charge. It's pretty amazing to have a contractor stand behind their work nowadays; let alone 5 years after they did the work. I'd like to thank Glen for having a company that stands behind their word and work. I highly recommend Hammer Time Roofing if you are looking for a company to replace your roof or gutters.

Be careful with this company. Agreements are done verbally over the phone. No warranty, no…read moreguarantee of work, no invoice provided. The work is provided by secondary contractors.

Dave runs a high quality roofing business and is a great person. We will use for all future…read moreroofing needs.

Dave is a great roofer and a great man. we had a leak in our metal roof and he came out and had it…read morefixed quickly. He took pictures and explained everything and then gave us options to fix our roof. He cares about you as a customer, not just making money from your problems. He ended up talking us out of the more expensive option because it turned out that it wasn't needed once he got started. We don't know anything about roofing and he could have easily convinced us that the more expensive fix was needed, but instead only did what was actually necessary. Dave is the ONLY man that I will ever call to fix my roof and I trust him entirely with the repairs and the pricing.

I highly recommend Sipe Roofing and General Contracting. A tree fell over my fence and over the…read moreroof of my house last night, I called Billy Sipe in the morning, he answered promptly and immediately came out to assess the damage. He then called his lead supervisor from his tree removal business and he as well came out right away and removed the tree and all the debris. Billy helped me with filing my claim and made a bad situation so much easier for me. He treated me with care and assured me he would take care of my roof in a timely and professional manner. I have been impresed with the prompt service and attention received. Give Billy a call if you need quality, professional and prompt service! His direct line is 336-264-7532 you will not be dissapointed.

Billy Sipe's team can not be beaten! They are prompt,…read moreefficient, professional and friendly. They use quality products, do great work. They clean up very nicely afterwards. We highly recommend them for roof installation! Very happy customers, Weldon & Debbie Jenkins Graham, NC