Chris and Graham pride themselves on providing an upper level customer service experience. They…read moretruly care about their business and customers.

I write this review to warn others who are looking for an inspector in this market to choose…read morecarefully. This is our 5th home but our 1st existing home. We voiced our particular concerns prior to the inspection and specifically asked to be present during the inspection. My husband is a veteran and with the VA lending process any issue found and named in the inspector's report must be addressed in order for funding to be approved. This home was built in the 70's and we wanted to be extremely careful and make an informed decision. We stated this clearly both in writing and verbally prior to the date of our inspection. Despite all of this, Graham changed the time of the inspection without our knowledge. We showed up at the time we arranged with him to discover he was finished and writing his report. We asked to see the concerns he found and raised a couple of our own. One in particular was that the ground seemed to be soggy in a few areas. While it had rained recently this seemed to be unusual. He said it was from rain and ended it there. Long story short there were 4 separate leaks that were found shortly after closing when the ground remained wet. Had Graham had the interest or the initiative to investigate on our behalf, he would've found them just as we did. When we contacted him to let him know his response was that we accepted his explanation that it was from the rain and so it was our fault for not pressing the issue. He then sent me via email the TREC paragraph that says what is required of an inspector in Texas. I want to be clear that I understand the TREC guidelines and don't expect any inspector to have Xray vision. However, those guidelines exist to set the bare minimum of what an inspector should do. Surely we didn't expect him to fully evaluate irrigation or underground plumbing. But if he noted that he turned it on and assessed if it was working he could've noted standing water. Or offered an apology instead of a defensive insult? Bottom line: Don't hire someone who shoots for the bare minimum in any field. As a physician, I know that it is rare for a doctor to be guilty of malpractice but there are plenty of doctors who provide crappy service in their offices. Patients seek doctors who care and go above and beyond. Home buyers should do the same. Graham shot for the bare minimum and left us with expensive problems that could have been detected. At the very least, mentioning the standing water as potential concern rather than assuring us it was from the rain. When you hire who you think is an expert, you should be able to trust them. In a market that is as hot as our DFW real estate market, take the time to choose an inspector who goes above and beyond, especially for a veteran as a client who requests in advance some assistance and advocacy with their purchase knowing that his professional opinions would be fully vetted prior to funding. To some people it is about the money in hand and not integrity and regard for the people they serve.

I recently used inspect 360 for a First Time Homebuyer home inspection. Peter was our inspector and…read morehe was excellent. Very detail oriented, kind, and honest. He was able to explain everything easily and confidently.

If you ever need a bilingual company and choose to work with Inspect 360, Jose is your best…read moreInspector! He has done multiple inspections for me over the years... And able to do full inspections for my bilingual families!! he always makes himself available for any questions. A buyer may need to ask. Very knowledgeable& thoughtful ! Thanks Jose ' Amy

Robert was amazing to work with and extremely thorough! He helped make our new home buying…read moreexperience extremely helpful! It's without any doubt that I would recommend Robert for your home inspection. His honestly, expertise, and outdoing personality made our experience much more enjoyable!

Roberts was wonderful, very professional. I am very happy with his inspection. He took the time…read moreto go over our house with a fine tooth comb. We will definitely use him in the future.

Great experience. They showed up and did the work…read more They had all necessary tools, equipment and supplies. Staff was nice, communicated effectively and when work was completed I was happy with. They worked quickly and efficiently and the cost was priced right for what I had done. I would use them again and I would recommend to friends.

Professional and very quick to respond and educate! Works well with texting and even responded late…read morenight .

4F came to inspect panel and change a burnt outlet to satisfy inspection for selling my home. They…read morealso did all the wiring and lighting in my new constructions home. They were very professional and thorough. They did not try to make me buy things I didn't need, which I appreciated. Highly recommend

Very prompt and very professional! They didn't leave a mess and were very reasonably priced. I'll…read moreuse them again if I've any need for an electrician.

They have been at my house twice to do work. Charles/Josh are some of the friendliest and honest…read morepeople you will meet. They will do what they say for the price agreed upon. Excellent work!!

I met Charles through Nextdoor. I needed someone to help me clean a converted garage. I then hired…read morehim to repair walls, hang sheetrock, tape and texture, paint the ceiling and hang a ceiling fan, along with wafer lights. This man is a professional! The room is coming together beautifully, better than I ever imagined! This man is tough! He was willing and able to complete the room with no air conditioning under the hot and humid Texas temperatures. Charles has since became my friend. He is very trustworthy and respectful. I'm very pleased and blessed to have found Charles as my handyman. And if you hire him, you will also feel as I do! Thank you Charles!

Replaced my roof a couple of years ago - over $50.000 spent. Now I have a leak. Have called them 6…read moretimes to come look at it. Can't be bothered to call me back or come look it after about 6 weeks of trying. Something has changed - spend your money elsewhere.

Zac gave me an honest opinion on my inspection and he is a very knowledgeable on the insurance…read moreclaims process. He was very diligent with his processes and patient with answering our questions about roofing and insurance.

We just needed our chimney cap replaced. Smokey's had great communication, gave us a quick quote,…read moreand were out within a week to perform the repair! Thanks very much for a great experience.

Not sure how this company gets 5 stars…read more.... This week we had our metal woodburning fire box fireplace cleaned and inspected by Smokey's. When I called initially I informed them I wanted a cleaning, inspection, and coating of the bottom because I was starting to get some cracks. Plus wanted a quote for a different topper. They come out to clean it but none of that information was relayed to the tech coming out. He had to ask what what being done before coming. He did a flue cleaning but the crack repair was to use some crack and joint sealant slathered in a 3" width. I asked the whole bottom to be coated, maybe a ceramic coating and painted, but that was their solution. I asked about fireplace doors and he said they would send me some information to order some. An online search with the model number has resulted in confusing & limited options. After inspecting the round chimney cap, and he came down the ladder, I noticed their heavy ladder dented my newer 6" gutters. Funny thing is some roofers came over for me later that same morning to do a roof inspection for woodpecker damage on the LP fireplace exterior trim ......without a scratch to my gutters. So, they try to bill me electronically and it takes 3 attempts by text to actually work. Within a hour and a half, I get a text asking if I've paid the bill yet. 1 1/2 hours later when I was still dealing with roofers at that point. My electrician and many others will bill and wait a day or so to pay them. I only needed them to wait until I had some woodpecker damage addressed and was almost done. Then....I get a message from Vince (4 hours after I make the payment and it comes out of my bank) asking how did Kevin collect payment?. I responded back that I paid it electronically four hours ago. No response, not a sorry, not a thank you for the confusion. Keep in mind it was already pending in my bank for four hours at that point. Communication between them two is apparently lacking and it felt like Vince was a collections service when they couldn't bill me properly in the first place. So... $350 later, my fireplace is uglier than before, the firebox isn't coated, I have a small dent in my newer gutter, they frustrated the heck out of me in the billing process, and I still am no closer to fireplace doors and a different topper...because once they have your money...they are done with you. But, hey...it was inspected and "cleaned"...which is all they are good for. At this point, my confidence is it being winter ready is questionable. Now I have to pay a different company to get me doors, a topper, and ceramic coat the bottom and reinspect it to make sure. I know the company is small and under a new owner, but I've never seen such miscommunication and lack of solutions from one company. The pictures are after the "cleaning" and small crack repair.