I'm reviewing my day at the Pennyhill Hotel spa. I enjoyed my day very much and the spa almost…read moremerited a full 5 stars but little details let it down. Please bear in mind that I'm judging it by the very highest standards but such a place aspires to such heights. Firstly, it proved a little difficult to get an answer on the phone when I rang to try and book - it took me 3 phone calls to get through. Secondly, the person taking the booking didn't seem to know that certain treatments were available although they were on the spa website. The hotel is only 5 minutes from junction 3 of the M3 and the opulence of the place is immediately obvious as you enter its grounds. The spa is housed in its own building away from the main hotel. I was intrigued by steam coming off the outdoor pool and hot tubs as we walked past them on the way into the main spa building. As it was a working day, the spa was quiet though the huge corridors would definitely be able to cope with a lot of guests. On the drive to the hotel, I had been contacted by mobile to say that one of my treatments had to be cancelled due to staff illness and that I would be offered an alternative. This and the welcome were handled efficiently by the staff. Perhaps, it's a reflection of their regular clientele but I did feel that everyone at the spa was quite formal, a slight contrast to other spas I had been to. The spa was labyrinthine and really exciting to explore on my first visit there. The changing rooms themselves were enormous and the opulence of the place was reflected in the size of the shower cubicles - enormous with 5 jets of water spraying you from the ceiling and also from the walls. However, it would have been nice to have had a demonstration of the locker system - in the end, I had some advice from the other guests. Also, it would have been nice to have had some way to attach the locker key card to the arm/leg rather than having to leave it in my bathrobe pockets when I went into the steam rooms and saunas. Another disappointment was that the bathrobes weren't as luxurious as the rest of the place. My robe was worn through on one shoulder and mine had a dirty spot on the sleeve. The facilities were top notch and fun to discover. There were men's and women's only sections as well as communal facilities, one letdown being that there were certain facilities available only in the single sex areas but not in the communal area. However, the huge variations of steam rooms, saunas, reflexology thrones, massage chairs, etc. would fill any possible needs of the guests. The swimming pool was lovely and there were some classes going on while we were there. I was keen to try some of the outdoor pools I had spotted on the way in. One of them has a connection to an indoor pool but 2 others required a quick dash out from the main swimming pool area! Having swum in outdoor pools in ski resorts, I knew it was possible to make it without catching a fatal dose of pneumonia (I visited at Christmas time). Lunch was included in the day package at Café Themis. The café prides itself on the provenance of the food and I can confirm healthy options, large portions and tasty food. The fresh juices and smoothies were especially yummy and come in huge glasses. My server was very helpful in pointing out that most people don't have the 2 courses included in the deal at lunchtime but instead have one course at lunch (big portions!) and come back later for tea and a cake. The listed prices on the menu were quite expensive for a café though and I was pleased to have it as part of the package. I had booked 2 half hour treatments and the spa treatment area was very calming and nicely decorated. The rooms were nice and big though the second treatment room was quite cold. The treatments ranged from an excellent reflexology massage to an OK foot massage. All the therapists were very friendly but perhaps the late staff illness meant a slightly inexperienced practitioner substitute but everyone tried their best. There's even an incredible room for sleeping in - with heated waterbeds and duvets! So overall, I had a really nice time but couldn't quite award Pennyhill spa the top 5 stars. I had intended to book a stay at the hotel before but was quite surprised to find that their normal room prices don't include entry to the spa, which is very surprising considering the cost of the rooms On the way out, I popped into the main hotel and asked to look at a few rooms. A lovely Romanian receptionist showed me round. The rooms are all decorated in individual styles and my advice would be to find out about the room you're booking as they're all very different, even within the same price bracket.

Driving through the relentlessly murky streets of Bagshot on a rainy day, I was relieved and more…read morethan impressed with the grand iron gates that welcomed me to PennyHIll Park and The Spa. The grounds are vast encompassing a golf course, shooting range, tennis courts, an archery pit, clay pigeon shooting stations and of course the spa. On arriving at reception in the main stately PennyHIll Park Hotel, I was welcomed by beaming smiles and a warm open fire. The oil paintings, rich, opulent rugs, flagstone floors and butlers in tailcoats all add to the feel of a country house at its best. All rooms are extravagant and individually designed. My room overlooked the delicately manicured gardens and cleverly incorporated the cosy feel of luxurious antiques including wrought iron chandeliers and deep mahogany furniture with a particularly modern and luxurious bathroom. The rainforest shower and deep bath with flat screen tv strategically placed for ideal viewing was the height of indulgence...until I visited the spa. Claiming to be the largest spa in England, it holds 21 therapy rooms, 8 indoor and outdoor pools and hot tubs as well as some very original rooms for those looking for that little something extra. The minimal marble hallways will lead you to the Ice Grotto for use after a sauna or steam. It has frozen walls and an ice fountain producing flaked ice for scrubbing the skin. The Schnapps steam room uses aromas based on the drink but if you're looking for more, then you can take a lie down on the heated ceramic ergonomic chairs or take a seat on a heated reflexology throne with massaging foot jets and pebbles. During my stay I enjoyed a Kodo massage. A rhythmic body massage inspired by traditional Australian aboriginal techniques aimed to tone and re-align energy flows, enhancing mind and body balance. A truly magical experience leaving me in a trance like state which led to the most incredible nap ever taken! The spa is an adult only zone which meant that I was undisturbed and dozed alongside the peace and quiet of the crystal blue ballroom swimming pool. Had I taken a swim in the pool, I am told I would have enjoyed the underwater music - another example of attention to detail in classic PennyHill Park style. For dinner, there's the choice of the in house Michelin star Latymer restaurant or the more casual dining in The Brasserie. I chose the Brasserie and sat at a table overlooking the Spa where I secretly planned my strategy for experiencing even more of the treatment rooms for the following morning. The service was impeccable and the food, superb. The courses were rich in flavour but I managed to find just enough room to enjoy all three courses. I am not often defeated! The wine menu is excellent and accompanied by a friendly sommelier for those wanting advice. On arriving back in my room, I slumped in to bed (it had been a hard day!) feeling satisfied in every way. I had selected my pillow of choice from the pillow menu, placed my PennyHill Park teddy bear outside my bedroom door thereby indicating I did not want to be disturbed and enjoyed a blissful long nights sleep in my king size four poster bed. There really is something for everyone at PennyHIll Park and Spa and with the added benefit of incredibly friendly staff and it's close proximity to London it is no wonder it was voted No. 2 in the 'Top 50 Most Desirable Spas 2010'. * * As voted by readers of Professional Beauty Magazine

Rooms are basic, but of a good standard, as you would expect of Premier Inn. It's beside s busy…read moreroundabout so it's pretty noisy if you're on the street side. Bring ear plugs. . There's a bar and a Beefeater restaurant attached, with the usual menus that you would expect. I ended up eating in the bar for dinner as the restaurant was very busy on a Friday night - it's clearly popular with the locals as well as residents. Check your menu choices and prices carefully, as I've twice been charged incorrectly, and they forgot my side order of garlic bread, which was supposed to be included in the price.

Initially shown to room 7 on the ground floor which stank of damp and mould so requested that we…read morewere moved to another family room. We were shown to room 50 and dumped our bags as were were running late. This room is situated very close to the main road and the windows do little to diffuse the traffic noise. The sink in the bathroom took over 35 seconds to drain from being 1/2 full so how it could have ever had been cleaned hygienically in the first place is beyond me. The area behind the door where the kettle is had a wall splattered with coffee / tea stains - again another example of the lack of cleanliness. I have complained direct to the customer relations on line and also via telephone and they have replied "However, we do apologise that you were not happy with the cleanliness of the room so as a goodwill gesture for this we are happy to offer £20.00 worth of Leisure Vouchers to yourself. These vouchers would be sent by post and can be used either as a discount on a future Premier Inn Flexible booking only, or they can be used in our restaurants and many other outlets outside of Premier Inn. If you wanted to fine out more about Leisure Vouchers please visit www.leisurevouchers.co.uk If you would be able to respond to this email with the appropriate address for us to send these to we can arrange this right away for you. I hope this has been of some assistance and I do apologise for any inconvenience caused." I find this an insult especially from a company that promises a good night sleep or your money back. I spoke to a Rebecca in customer services who reiterated the fact that they were only prepared to offer £20 in vouchers and no cash refund for our stay. I have video evidence of the sink and photos of the wall and but unfortunately not a bottle of the smell that is everywhere in this hotel. You know when a hotel has something wrong when it has pre-printed cards with the wording on it that says " We're sorry you didn't have a great stay". I am sure the local printer company is happy as I am sure these are handed out on a regular basis! DO NOT STAY HERE !!!!!

I've been staying here 3 times now, and it improved every time…read more I have the feeling that the feedback form you are asked for fill via email a few days after your stay are indeed read, which is really positive (for example the tables in the bar area are now being cleaned more often). The road side is loud because of the quite busy road almost all day and night. The inner side is not better, young people use to hang around in the car park opposite of KFC... The staff varies, some are really friendly and helpful, others are more cold. It is a budget hotel, and I only stay there because our UK office is in walking distance. I wouldn't stay for holiday here (Camberley center is a long walk away), but for a few nights of a business stay its sufficient. Rooms are mostly clean and ok, the furniture is very basic and the rooms look a bit empty. So overall Traveldoge Camberley is OK (there are worse hotels in the area). Edit: My 4th stay went as the others before, it seems just to stay the same forever ;-)

So, it's a travel lodge the room lay out is the same as them all clean but basic! I had the…read moremisfortune to stay in this hotel for 2weeks and it looks onto the main road through Camberley, if you don't know it all i can say is lots of traffic at all times of the day and often impassable at rush hour! Then, there is the fact that the hotel is actually above a KFC drive through and some DIY Bathroom store..so think to yourself very noisey (particularly Fridays!)and that day old takeaway smell Add to that the vending machine whch dispensed some sweets which were 2years out of date..and i wasn't very impressed! They do have a VERY small bar/eatery with a limited menu - mainly pizza (but never fear as KFC is only down a flight of stairs!) i can recommend the cheese cake!

Good location on the Portsmouth Road next to a bar and restaurant with good access to the…read moremotorways...nice accommodation as you would expect with lots of parking

Such a nice hotel with 3 restaurants with great food and large individual rooms. Although there…read moredoesn't seem to be much else in the area, you do get a cool view of the small planes landing. The beds are very comfy and there are extra amenities like welcome cookies in the room, a robe, slippers, and even a heated towel rack. I have to say as far as European hotels go, this is so far the most comfortable I have stayed at! And of course the theme of the place is cool with the aviator theme, moving cloud images in the elevators and circle landing areas.

Pretty good hotel overall. The entrance is designed to wow you upon entry and it does just that…read more Registration is on the 1st floor not ground level where you enter so go in head to elevator and go up 1 floor. Rooms are clean with a nice touch of a coffee press in the room. Not much around the hotel so walking anywhere is out unless you want to walk to the white swan...

I love this hotel. It's everything I look for when traveling in the UK. It's quaint, the food is…read moregreat, the staff is friendly, the spa is very well appointed. Have stayed here numerous times and always love it.

Perhaps the worst hotel in two years (and I travel 250+ nights a year)…read more Check in was slow, cute old building. Staff was argumentative. Went to the bar, food was expensive and service was pathetic despite waiters tripping over each other. Ordered fish and chips, it took 35 minutes, and was cold and awful!. Bed was way too soft. room smelled strange. To top it off, there was a fire alarm, and we all had to go outside just like in elementary school. Oh, lawn was nice.

I've stayed here a few times when on trips to Farnborough for business…read more The rooms are of a pretty decent standard. The staff, for the most part, are friendly and very helpful. The bar is lively, has 2 large screens for sport/music-videos. Food in the bar is pretty decent. I haven't eaten yet in the restaurant across the foyer. The gym is something that sets this hotel apart from nearly all I've stayed in. It's fantastic! Huge weights & cardio area. Studios for different classes, including pilates & spinning. Large swimming pool, with jacuzzi, sauna & steam room. If you're staying in this hotel, then you don't need to leave once you get inside the door. And for the morning time, there's even a Starbucks in the foyer! What else can you ask for.

No toilet paper in my room. Called housekeeping and no answer. Waited and tried again. No answer…read more As phone shows numbers for a taxi, restaurant, housekeeping and gym only, I then tried their online number from the web. Recordings and then no answer. Can't wait to leave.

Terrible - if your not getting married then give it a wide berth. Radiator thermastat in room…read morebroken, had boiling hot radiator on all night, We had all inclusive Dinner, Bed and breakfast yet they still charged us an extra £39.90 for our meal, shower rail hanging from wall, fire doors wedged open in corridor, talk about the left hand not knowing what the right hand is doing. Nice location, rooms were nice and the food was good but if you like to sit in a restuarant by yourself while the staff run round after the wedding party and boss each other around then you'll love it here, We on the other hand didn't, during our meal we were interrupted four times to sign this and that, they couldn't wait for us to finish our meal, what a shamble!

This place is a great little find. Wonderful rates for business. Quaint hotel with a bed and…read morebreakfast feel to it. Staff is friendly and courteous. They try very hard to please. Wonderful green belt around the hotel that really makes you feel you are out in the country. However, there are large homes on the other site of the green belt. Very quiet place. Rooms are very spacious. Downside, there is really not a lunch time there. If you want lunch you need to ask the staff and they will ask the chef if he has time to do it. To me, this is silly. Why would you ask the chef if a customer wants to spend their money. By USA standards, that would never happen.

We stay at hotels on a regular basis with our 2 small boys, this hotel was up there with the best…read moreof them (within this price range), it was very clean, rooms were of a good size and very comfy especially the beds. The addition of a fan in the room was very welcomed as it was a warm day and they have no air cooling system .The only problem we had in regards to noise was from the very heavy footed people above us. The staff were very nice, professional and happy! The breakfast in the pub next door was fantastic it was hot, fresh, well cooked and very tasty, the staff were happy to help and were constantly tidying and keeping the food etc. topped up , it was also great value for money. We had a great stay and would go there again!