These are incredible income based apartments. The construction is by Latter & Blum, and it is first…read morerate. I literally never hear my neighbors. The management is Rampart Management, and it among the best that I have experienced in 40+ years of renting. Everything, from maintenance and lawn care is 1st rate. I'm not easily impressed, but this has been a far better experience than when I paid full market value for a luxury complex. I highly recommend this Business

Left the apartment very clean. I managed apartments a few years ago. I know what a clean apartment…read morelooks like. The assistant manager that came to inspect it said it was very very clean, he was impressed. They don't charge deposits, there were upfront fees to keep them from having to deal with deposit refunds. He said no worries, he had actually never seen a student's apartment as clean as that. Glad I recorded that conversation on my 0cell phone. They, WITHOUT contacting us sent a bill to a collection agency!!!!! We are not rolling over on this. I hope they enjoy being taken to small claims court and being reported to the Better Business Bureau. We are soooooooo mad. DO NOT rent from these sheisters!!! You will be sorry. Live somewhere else and check reviews. We had checked reviews and saw they were guilty of this, but I knew we'd leave it clean, and we are fortunate to have attorneys in the family! Furthermore, what kind of collections agency does not require proof that companies have or have not tried to collect bogus fees? We ought to sue them for that also.

Just do yourself a favor and stay away from Tangi Lakes. Like many other landlords in Hammond, they…read moreattempt to take advantage of their young tenants and their lack of renting experience. Alex Fenzi is beyond avaricious and repulsive, overtly flaunting his wealth within the complex with his assortment of flashy and loud vehicles, meanwhile consistently neglecting his responsibilities as a landlord. There have been instances in which they neglect to inform future tenants of major issues within proposed units, including not only pest infestations but also neglected, substandard A/C units and water heaters that lead to higher utility costs for which the residents are completely responsible and receive no form of compensation for. It is mandatory, through the terms of their lease, that every tenant is allowed cable/internet services through Charter Spectrum alone--leading to incessantly slow internet speed and frequent outages spanning the entire premises. Although they have cameras monitoring certain areas within the complex, they refuse to utilize them when made aware of instances of money stolen and damaged property on premises. Parking is a nightmare with various three bedroom units only having two spots, forcing people to park in the street or on the grass. When one of my two roommates moved out with no notice whatsoever and in doing so severed the terms of the lease she signed, Fenzi did not hold her accountable in the slightest. We were told we must cover her portion of the rent in addition to our own or we would all face a lawsuit; all this occurred just one day prior to the deadline for next months rent. Additionally, they claimed to have found damages to the carpet in her room and held us responsible for that cost as well; they later rescinded this fee when we refused to pay by citing the third tenant as solely responsible for damages confined to her room. Then they made it out to seem like they were doing us a favor. Rent from somewhere else and save yourself the inevitable headache.

I lived in The Creeks Apartments for 1.5 years. They are hands down the nicest apartments in…read moreHammond. They are very community oriented and support the local college greatly. It is normally hard to find apartment complexes like them. I always felt at home, and safe when living in the apartment complex. There were a few times when I needed maintenance, once specifically my AC went out. It was fixed within a couple of hours. The rooms are always maintained and updated through the years. I highly recommend for any new students or families moving into the area.

We just moved out January 31, 2022. She gave us a hard time by putting in our notice to leave. We…read morehad been in touch with another lady from the office who no longer works there. Gave me a list to have completed, We deep cleaned this apartment turned in the keys. She told us $200 automatically comes out for them to hire a cleaning service. Our apartment was left completely spotless I have a video to prove it! How can you take $200 from OUR money to hire a cleaning service? She said she will be in touch if she needs to charge us for anything else, lol WOW. At this point I don't expect a deposit back. Never been late on rent sometimes even paid rent twice in one month to prevent being late. We stayed there for 1 year. It's a quiet sometimes, it's full of college students so it's a lot of late night loud music & yelling (That was expected). The pool is ALWAYS dirty. Apartment was a little outdated but not too shabby. Maintenance will come into your apartment weather you are home or not. It's not a bad place to stay we were really good tenants. It's just a slap in the face that they'll go through hell and high water to keep your deposit & nitpick about any and everything.

Update!!!! They sent me into collections for the damage fee even though I paid. Management has gone…read moredown the drain. I'm currently fighting the collections agency with proof of payment. Very scandalous apartment! Be prepared for ridiculous charges once you return your unit! When I first moved in the unit was vacant for months and there was dust as well as dead bugs everywhere. Fast forward one year later they sent me a *bill* for extra cleaning fee on top of the $300 deposit. After a conversation with Tommy it obviously went no where because, well..... *new management* and there's "nothing" he can do to rectify the problem. When I asked if I'll be receiving a receipt for the cleaning services, he stated they have a cleaning lady on staff.... Hmmmm so you could charge whatever for this supposedly cleaning fee?? Makes so much sense. Anyways I ended up losing my $300 deposit as well as paying an extra $205 for "damages". Listen to these reviews about them ripping people off upon moving out! It is ALL TRUE. Avoid this apartment complex at ALL cost!

Out of genuine curiosity because nobody can ever answer the question to this. When are the gates…read moregetting fixed? It's been over a year I've lived here with them broken, this has to be a joke. Nobody can ever give me an update, so maybe if I review it you will feel obligated to answer. Living here for a year paying for outrageous rent and not even getting a handle on the gates being fixed. I'd like a response! And to anyone who is thinking about moving in here, just a heads up!

Before moving to Smith Properties, I read many bad reviews about the way they treat their tenants…read more I moved to St. Tropez last month and had 2 small maintenance problems. I emailed maintenance immediately and each time it took them less than 10 minutes to get to my apartment to help me. Management is always there to help and is very professional. I would recommend Smith Properties to anyone!

My experience with Smith Properties was extremely disappointing, and I would not recommend renting…read morefrom them based on my experience. Throughout my time renting with them, getting maintenance issues addressed was a constant struggle. Requests for repairs often went unresolved, and phone calls frequently went unanswered or were never returned. One of the most frustrating experiences was when my air conditioning stopped working for several days. After repeatedly struggling to get the issue addressed, I ultimately had to fix it myself before anyone from the company would even come out to look at it. No tenant should have to deal with that, especially when paying rent and expecting basic maintenance to be handled professionally. On top of that, there were times when I was charged rent twice, which created unnecessary frustration and concern. Communication was poor, and the overall customer service I experienced was rude and unprofessional. Renting an apartment should not be this stressful. Tenants deserve a property management company that communicates effectively, addresses maintenance issues in a timely manner, handles payments accurately, and treats residents with respect. Unfortunately, that was not my experience with Smith Properties. Based on my experience, I would encourage anyone considering renting from them to do their research and carefully consider these concerns before signing a lease. I hope they take these issues seriously and make meaningful improvements for their current and future tenants.

I lived here for two years, and my experience was consistently disappointing. We had multiple…read moreextended periods without functioning utilities, including weeks without the ability to do laundry and weeks of no air conditioning in the middle of summer. Communication with the front office was unreliable. Calls were rarely answered and staff were rude and dismissive. In the office, the staff was nowhere to be found on multiple occasions while the phones rang. Since moving out in July, I've been told four times that my security deposit check was being resent, but three months later, I still haven't received it. My daily calls, emails and voicemails to both the property and corporate office have gone unanswered, and the handful times someone did answer, I was brushed off without a clear explanation or resolution. The complete lack of accountability and communication is unacceptable. At this point, it feels like I'm being ignored and scammed out of my deposit. I would not recommend living here, read the other reviews and think twice. The unprofessionalism both at Waypoint and the Axela Group as a whole is overwhelming and extremely frustrating.

Absolutely awful maintenanc. Management is awful as well. Do not spend your time, money, & effort…read moretrying to live here. Never answers the front desk phone when open, never gets back to you until weeks later. Lies Lies Lies. Don't spend your time here.

I want to start off by saying just how amazing Rent Louisiana has been! They recently took over my…read morecurrent apartment complex, and the entire transition has been nothing but smooth and positive! A special shoutout to Cindi because she truly is the best! She came by today for an apartment inspection and took the time to love on my dog and make him feel comfortable. As a dog owner, it means so much to see someone go out of their way to make not only me but my fur baby feel welcome! I'm genuinely so excited to have Rent Louisiana as my new leasing company and look forward to seeing all the amazing changes ahead. I can't wait for the current renovations to be completed! Thank you for making this transition such a great experience so far!

This is the worst company you could possibly hire if you want your rent not to be paid and your…read morecalls not to be answered. They didn't pay us the additional pet fees, which we only found out about when the house was returned to us. We were constantly emailing them asking for our payments, and magically, whenever they felt attacked, they would make the payment immediately. And on top of that, you somehow end up owing them money. Every month they deducted amounts for repairs without our permission until we had to put a stop to it and require them to ask for authorization. Magically, the damages disappeared. More than three evictions with tenants, and they did not want to take responsibility for handling the eviction process. They left the house full of trash. They told us they would remove it using the tenants' $500 security deposit, but the surprise was that when we went to the house after the keys were returned, there was furniture, a refrigerator, and even bricks left behind. They do not inspect anything at all. It took us months to rent the house, and when we sent them an angry email about the delay, magically, two days later the tenants appeared. It makes me think they had not been showing the house. Terrible experience. I did not want to leave this review, honestly, but it feels almost insulting that they take the time to respond and defend themselves with supposed evidence. And they returned the house smelling completely of cigarette smoke and drugs, with dirty and scratched walls, bathrooms destroyed and in terrible condition, and cigarette burns throughout the property. I cannot imagine what kind of tenants were living there, and they refused to respond.