These are incredible income based apartments. The construction is by Latter & Blum, and it is first…read morerate. I literally never hear my neighbors. The management is Rampart Management, and it among the best that I have experienced in 40+ years of renting. Everything, from maintenance and lawn care is 1st rate. I'm not easily impressed, but this has been a far better experience than when I paid full market value for a luxury complex. I highly recommend this Business

Left the apartment very clean. I managed apartments a few years ago. I know what a clean apartment…read morelooks like. The assistant manager that came to inspect it said it was very very clean, he was impressed. They don't charge deposits, there were upfront fees to keep them from having to deal with deposit refunds. He said no worries, he had actually never seen a student's apartment as clean as that. Glad I recorded that conversation on my 0cell phone. They, WITHOUT contacting us sent a bill to a collection agency!!!!! We are not rolling over on this. I hope they enjoy being taken to small claims court and being reported to the Better Business Bureau. We are soooooooo mad. DO NOT rent from these sheisters!!! You will be sorry. Live somewhere else and check reviews. We had checked reviews and saw they were guilty of this, but I knew we'd leave it clean, and we are fortunate to have attorneys in the family! Furthermore, what kind of collections agency does not require proof that companies have or have not tried to collect bogus fees? We ought to sue them for that also.

Just do yourself a favor and stay away from Tangi Lakes. Like many other landlords in Hammond, they…read moreattempt to take advantage of their young tenants and their lack of renting experience. Alex Fenzi is beyond avaricious and repulsive, overtly flaunting his wealth within the complex with his assortment of flashy and loud vehicles, meanwhile consistently neglecting his responsibilities as a landlord. There have been instances in which they neglect to inform future tenants of major issues within proposed units, including not only pest infestations but also neglected, substandard A/C units and water heaters that lead to higher utility costs for which the residents are completely responsible and receive no form of compensation for. It is mandatory, through the terms of their lease, that every tenant is allowed cable/internet services through Charter Spectrum alone--leading to incessantly slow internet speed and frequent outages spanning the entire premises. Although they have cameras monitoring certain areas within the complex, they refuse to utilize them when made aware of instances of money stolen and damaged property on premises. Parking is a nightmare with various three bedroom units only having two spots, forcing people to park in the street or on the grass. When one of my two roommates moved out with no notice whatsoever and in doing so severed the terms of the lease she signed, Fenzi did not hold her accountable in the slightest. We were told we must cover her portion of the rent in addition to our own or we would all face a lawsuit; all this occurred just one day prior to the deadline for next months rent. Additionally, they claimed to have found damages to the carpet in her room and held us responsible for that cost as well; they later rescinded this fee when we refused to pay by citing the third tenant as solely responsible for damages confined to her room. Then they made it out to seem like they were doing us a favor. Rent from somewhere else and save yourself the inevitable headache.

Update!!!! They sent me into collections for the damage fee even though I paid. Management has gone…read moredown the drain. I'm currently fighting the collections agency with proof of payment. Very scandalous apartment! Be prepared for ridiculous charges once you return your unit! When I first moved in the unit was vacant for months and there was dust as well as dead bugs everywhere. Fast forward one year later they sent me a *bill* for extra cleaning fee on top of the $300 deposit. After a conversation with Tommy it obviously went no where because, well..... *new management* and there's "nothing" he can do to rectify the problem. When I asked if I'll be receiving a receipt for the cleaning services, he stated they have a cleaning lady on staff.... Hmmmm so you could charge whatever for this supposedly cleaning fee?? Makes so much sense. Anyways I ended up losing my $300 deposit as well as paying an extra $205 for "damages". Listen to these reviews about them ripping people off upon moving out! It is ALL TRUE. Avoid this apartment complex at ALL cost!

Out of genuine curiosity because nobody can ever answer the question to this. When are the gates…read moregetting fixed? It's been over a year I've lived here with them broken, this has to be a joke. Nobody can ever give me an update, so maybe if I review it you will feel obligated to answer. Living here for a year paying for outrageous rent and not even getting a handle on the gates being fixed. I'd like a response! And to anyone who is thinking about moving in here, just a heads up!

Worst ever! Termite infestation at Parkside Gardens. Tenants have ac issues and had to get window…read moreunit. Another tenant waited 3 months to get dishwasher fixed. Tenant at St Tropez moved in a year ago and dishwasher didn't work is waiting for repair.

MOST HATED RENTAL COMPANY IN HAMMOND FOR A REASON!…read more It has been a blessing for my family and friends to ESCAPE this horrible business! They have since changed to "SPM1" to attempt to look better to the public but they will always suck. Ladies in the office (mainly Nicole and Kaitlyn) are clueless, rude and barely know how to print a lease, my apt was CRAWLING with roaches once SPM 1 took over. They like to do construction on apts with no notice or regard to your property (they dropped roof shingles ON MY NEW CAR, and left NAILS outside my door and in the parking lot). They own most of the student apts BUT if you move a couple of miles away from the university they have much better rental companies with much more competent employees. Blessed to say that I WILL NEVER BE BACK, wouldn't wish this company on my worst enemy.

Choosing "The Waters" in Hammond was a decision that gave us so many great memories. Searching for…read morea new apartment in Hammond was somewhat complex since we were moving from Chicago, but the staff really made it a positive experience from start to finish. While we are sad to leave as we begin our next chapter in life, if you are looking for an apartment community that truly has it all, look no further. First, the staff is outstanding. Working with Rebecca Elliott in leasing and Chris Magboo in management has been a fantastic experience. After three years living here, I can honestly say they have always been approachable, responsive, and genuinely cared about the residents. It is rare to find a team that is so consistently helpful. The community itself is beautiful, clean, and exceptionally well maintained. The grounds and common areas are always kept in great condition, and the maintenance staff pays attention to even the smallest details. Those little things really make a difference and create an enjoyable place to come home to every day. I especially loved living on the third floor because of the high ceilings, which made the apartment feel even more spacious. Our two-bedroom, two-bathroom apartment was much larger than we expected and included two walk-in closets, a modern kitchen with stainless steel appliances, a private balcony, and plenty of storage throughout. It was a comfortable place to call home. "The Waters" also hosts many community events throughout the year, which really adds to the living experience and helps create a sense of community. While I personally did not use the pool, fitness center, or clubhouse very often, they are all beautiful amenities and other residents consistently speak highly of them. It is also a huge bonus to have one of the best gyms in the Hammond area located directly across the street, offering even more wellness amenities. Overall, I am truly sad to be leaving "The Waters," but I am excited for the next residents who will call our apartment home. It was a wonderful place to live, and it gave us so many memories that we will always look back on with appreciation.

The front office (Rebecca, Kamryn Michelle and Chris ) great people, very helpful and personable…read more Great service here as well

I lived here for two years, and my experience was consistently disappointing. We had multiple…read moreextended periods without functioning utilities, including weeks without the ability to do laundry and weeks of no air conditioning in the middle of summer. Communication with the front office was unreliable. Calls were rarely answered and staff were rude and dismissive. In the office, the staff was nowhere to be found on multiple occasions while the phones rang. Since moving out in July, I've been told four times that my security deposit check was being resent, but three months later, I still haven't received it. My daily calls, emails and voicemails to both the property and corporate office have gone unanswered, and the handful times someone did answer, I was brushed off without a clear explanation or resolution. The complete lack of accountability and communication is unacceptable. At this point, it feels like I'm being ignored and scammed out of my deposit. I would not recommend living here, read the other reviews and think twice. The unprofessionalism both at Waypoint and the Axela Group as a whole is overwhelming and extremely frustrating.

Absolutely awful maintenanc. Management is awful as well. Do not spend your time, money, & effort…read moretrying to live here. Never answers the front desk phone when open, never gets back to you until weeks later. Lies Lies Lies. Don't spend your time here.

If you're looking for property management, Rent Louisiana is the way to go! I had been managing our…read moreproperty until our son came along and I had much less time on my hands. I was originally nervous to turn over the management to someone else, but I have found that Emily is extremely professional and a joy to work with...she even ended up getting more than we were originally charging for rent, and the difference covers half the fee! I'm happy knowing that my property is in the hands of a seasoned professional and it's nice to have one less thing to worry about!

This is the worst company you could possibly hire if you want your rent not to be paid and your…read morecalls not to be answered. They didn't pay us the additional pet fees, which we only found out about when the house was returned to us. We were constantly emailing them asking for our payments, and magically, whenever they felt attacked, they would make the payment immediately. And on top of that, you somehow end up owing them money. Every month they deducted amounts for repairs without our permission until we had to put a stop to it and require them to ask for authorization. Magically, the damages disappeared. More than three evictions with tenants, and they did not want to take responsibility for handling the eviction process. They left the house full of trash. They told us they would remove it using the tenants' $500 security deposit, but the surprise was that when we went to the house after the keys were returned, there was furniture, a refrigerator, and even bricks left behind. They do not inspect anything at all. It took us months to rent the house, and when we sent them an angry email about the delay, magically, two days later the tenants appeared. It makes me think they had not been showing the house. Terrible experience. I did not want to leave this review, honestly, but it feels almost insulting that they take the time to respond and defend themselves with supposed evidence. And they returned the house smelling completely of cigarette smoke and drugs, with dirty and scratched walls, bathrooms destroyed and in terrible condition, and cigarette burns throughout the property. I cannot imagine what kind of tenants were living there, and they refused to respond.