I lived here for two years, and my experience was consistently disappointing. We had multiple extended periods without functioning utilities, including weeks without the ability to do laundry and weeks of no air conditioning in the middle of summer. Communication with the front office was unreliable. Calls were rarely answered and staff were rude and dismissive. In the office, the staff was nowhere to be found on multiple occasions while the phones rang. Since moving out in July, I've been told four times that my security deposit check was being resent, but three months later, I still haven't received it. My daily calls, emails and voicemails to both the property and corporate office have gone unanswered, and the handful times someone did answer, I was brushed off without a clear explanation or resolution. The complete lack of accountability and communication is unacceptable. At this point, it feels like I'm being ignored and scammed out of my deposit. I would not recommend living here, read the other reviews and think twice. The unprofessionalism both at Waypoint and the Axela Group as a whole is overwhelming and extremely frustrating. read more